Helpful ReplyWindows 10 and NI Komplete Kontroll Driver HELP ( SOLVED) !!!

Author
Post
Essentials Only Full Version
djjhart@aol.com
Max Output Level: -53.5 dBFS
  • Total Posts : 2189
  • Joined: 2008/10/24 08:45:46
  • Status: offline
2015/08/28 06:39:13 (permalink)

Windows 10 and NI Komplete Kontroll Driver HELP ( SOLVED) !!!

Well Ni said there drivers work well with windows 10,  but you got to somehow get it installed on your windows 10 computer I was told, apparently windows 10 installs it own anti virus programs and they need to be disable and basically I was told to go into my task manager and disable all anti virus programs. Not that easy , Defender is a pain that needs to go right away and I still can not get the driver to install , Yes I ran it as an Admin but nothing.
 Help at NI is not to good , Im kinda rushed off the phone , Im just told what could be the problem instead of trying to help me out.  Right NOW I have to say NI Hardware is not windows 10 compatible. If so one would have instructions to load the drivers in windows 10 or a driver software thats W10 installable. 
 Any Ideas I have a paper weight of a keyboard. :(
 Thanks John
post edited by djjhart@aol.com - 2015/09/05 09:32:16

Computer - Intel Q9550, Intel BX48bt2 MB, W8 64 bit. 8 gb Ram, SSD  
Hardware - Tascam Fw1884 Control surface only, Ni S49 Komplete Kontroll,Roland Quad Capture, Ni Machine,Kore, Focusrite A/D converter, Blue Mic, Roland Gaia, Akai Mpk49, Yamaha HS80 Monitors.
Software - Sonar Platinum , Vengeance VPS bundle,Sugar Bytes Effectrix, Turnado, NI Komplete 10 Ultimate, Dune, Rob Papen  Blade , Delay, Punch Evolved.
 http://soundcloud.com/johnhartson/tracks  
 http://www.youtube.com/user/jhart1313 
 
#1
List Solutions Only

14 Replies Related Threads
    Doktor Avalanche
    Max Output Level: -32.5 dBFS
    • Total Posts : 4294
    • Joined: 2015/03/26 18:02:02
    • Status: offline
    Re: Windows 10 and NI Komplete Kontroll Driver HELP 2015/08/28 06:43:11 (permalink)
    So walk us through the installation process and tell us what is happening.. Exact warning messages etc.

    What antivirus software do you have installed? (Btw I don't buy this).

    Make sure keyboard is turned off when you do it.

    Ta.
    post edited by Doktor Avalanche - 2015/08/28 06:53:33

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
    #2
    djjhart@aol.com
    Max Output Level: -53.5 dBFS
    • Total Posts : 2189
    • Joined: 2008/10/24 08:45:46
    • Status: offline
    Re: Windows 10 and NI Komplete Kontroll Driver HELP 2015/08/28 07:12:25 (permalink)
    Thanks Alex for helping Out..
     Ok I dont have any anti virus software on my Daw, that i purchased , I very rarely go online only to get updates.
    So after installing W10 My Komplete Kontroll, NI Machine and my Roland Gaia all stopped working , So I went to device manager and when I turned on the device It came up with the yellow exclamation mean no driver.
     So My main concern was Komplete Kontroll I re-downloaded the driver from NI unzipped it , Turned off KK and right clicked the .exe and ran as Admin and uninstalled the old driver, I re-did the same process to install the driver , turned off KK, and ran as Admin. Prior to that In the search bar I typed windows defender opened the app and disabled it along with cloud base tab.
     Still nothing I even restarted W10 and looked into my task manager for any other virus protection software I did have maleware bytes but not sure if thats giving me the problem as I have had that pre W10 ..  So thats basically where Im at Now . Thanks Again...

    Computer - Intel Q9550, Intel BX48bt2 MB, W8 64 bit. 8 gb Ram, SSD  
    Hardware - Tascam Fw1884 Control surface only, Ni S49 Komplete Kontroll,Roland Quad Capture, Ni Machine,Kore, Focusrite A/D converter, Blue Mic, Roland Gaia, Akai Mpk49, Yamaha HS80 Monitors.
    Software - Sonar Platinum , Vengeance VPS bundle,Sugar Bytes Effectrix, Turnado, NI Komplete 10 Ultimate, Dune, Rob Papen  Blade , Delay, Punch Evolved.
     http://soundcloud.com/johnhartson/tracks  
     http://www.youtube.com/user/jhart1313 
     
    #3
    djjhart@aol.com
    Max Output Level: -53.5 dBFS
    • Total Posts : 2189
    • Joined: 2008/10/24 08:45:46
    • Status: offline
    Re: Windows 10 and NI Komplete Kontroll Driver HELP 2015/08/28 07:14:42 (permalink)
    when I install the driver software I dont get any error messages , All I got was something like a toast notification saying software being installed is not protected with a red X only when I disabled defender

    Computer - Intel Q9550, Intel BX48bt2 MB, W8 64 bit. 8 gb Ram, SSD  
    Hardware - Tascam Fw1884 Control surface only, Ni S49 Komplete Kontroll,Roland Quad Capture, Ni Machine,Kore, Focusrite A/D converter, Blue Mic, Roland Gaia, Akai Mpk49, Yamaha HS80 Monitors.
    Software - Sonar Platinum , Vengeance VPS bundle,Sugar Bytes Effectrix, Turnado, NI Komplete 10 Ultimate, Dune, Rob Papen  Blade , Delay, Punch Evolved.
     http://soundcloud.com/johnhartson/tracks  
     http://www.youtube.com/user/jhart1313 
     
    #4
    Doktor Avalanche
    Max Output Level: -32.5 dBFS
    • Total Posts : 4294
    • Joined: 2015/03/26 18:02:02
    • Status: offline
    Re: Windows 10 and NI Komplete Kontroll Driver HELP 2015/08/28 08:48:21 (permalink)
    So you downloaded the latest driver and firmware from NI's site?
    The install completed but it does not work?
     
    What was the version of the driver and please state model of keyboard.

    Right now do you still have yellow exclamation marks?
    What happens if you delete the yellow exclamation marks (select and hit delete button) and restart your PC, are they still there afterwards?
     
     I did some google searches have come up with nothing so far...

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
    #5
    Doktor Avalanche
    Max Output Level: -32.5 dBFS
    • Total Posts : 4294
    • Joined: 2015/03/26 18:02:02
    • Status: offline
    Re: Windows 10 and NI Komplete Kontroll Driver HELP 2015/08/28 08:54:48 (permalink)
    Had another thought. You might have drivers in the windows program list for devices you don't own. Remove them as well..

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
    #6
    djjhart@aol.com
    Max Output Level: -53.5 dBFS
    • Total Posts : 2189
    • Joined: 2008/10/24 08:45:46
    • Status: offline
    Re: Windows 10 and NI Komplete Kontroll Driver HELP 2015/08/28 10:58:26 (permalink)
    Doktor Avalanche
    Had another thought. You might have drivers in the windows program list for devices you don't own. Remove them as well..


     I'll look at that could possible have some..
     
     I did download the latest drivers I think 3.9.2  , I have the komplete Kontroll s49.
    After restart I still have the yellow exclamation marks.

    Computer - Intel Q9550, Intel BX48bt2 MB, W8 64 bit. 8 gb Ram, SSD  
    Hardware - Tascam Fw1884 Control surface only, Ni S49 Komplete Kontroll,Roland Quad Capture, Ni Machine,Kore, Focusrite A/D converter, Blue Mic, Roland Gaia, Akai Mpk49, Yamaha HS80 Monitors.
    Software - Sonar Platinum , Vengeance VPS bundle,Sugar Bytes Effectrix, Turnado, NI Komplete 10 Ultimate, Dune, Rob Papen  Blade , Delay, Punch Evolved.
     http://soundcloud.com/johnhartson/tracks  
     http://www.youtube.com/user/jhart1313 
     
    #7
    djjhart@aol.com
    Max Output Level: -53.5 dBFS
    • Total Posts : 2189
    • Joined: 2008/10/24 08:45:46
    • Status: offline
    Re: Windows 10 and NI Komplete Kontroll Driver HELP 2015/08/28 10:59:14 (permalink)
    Once again thank you so much for taking your time out to help me out..

    Computer - Intel Q9550, Intel BX48bt2 MB, W8 64 bit. 8 gb Ram, SSD  
    Hardware - Tascam Fw1884 Control surface only, Ni S49 Komplete Kontroll,Roland Quad Capture, Ni Machine,Kore, Focusrite A/D converter, Blue Mic, Roland Gaia, Akai Mpk49, Yamaha HS80 Monitors.
    Software - Sonar Platinum , Vengeance VPS bundle,Sugar Bytes Effectrix, Turnado, NI Komplete 10 Ultimate, Dune, Rob Papen  Blade , Delay, Punch Evolved.
     http://soundcloud.com/johnhartson/tracks  
     http://www.youtube.com/user/jhart1313 
     
    #8
    Doktor Avalanche
    Max Output Level: -32.5 dBFS
    • Total Posts : 4294
    • Joined: 2015/03/26 18:02:02
    • Status: offline
    Re: Windows 10 and NI Komplete Kontroll Driver HELP 2015/08/28 11:27:24 (permalink)
    djjhart@aol.com
     
    After restart I still have the yellow exclamation marks.



    Did you delete them (the devices with yellow exclamation marks) first before you rebooted?
    If that didn't work, if you right click them and look at properties what does it say?
     
    Then try changing the USB socket perhaps.
     
    If that does not work try this:
    http://www.harmonycentral.com/articles/solving-the-windows-midi-port-problem
     
    Otherwise it might be good to provide a screenshoot the "toast" notification.
     
    Have a look at the windows event viewer for issues:
    http://windows.microsoft....t-viewer#1TC=windows-7
     
    And is there anybody else running this software?
    post edited by Doktor Avalanche - 2015/08/28 11:36:42

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
    #9
    djjhart@aol.com
    Max Output Level: -53.5 dBFS
    • Total Posts : 2189
    • Joined: 2008/10/24 08:45:46
    • Status: offline
    Re: Windows 10 and NI Komplete Kontroll Driver HELP 2015/09/02 11:31:54 (permalink)
    Still No Luck , But Im not the only one , I found this lost soul too over at NI .. No response from NI . I have a support ticket in no reply.. https://www.native-instru...not-recognized.261075/

    Computer - Intel Q9550, Intel BX48bt2 MB, W8 64 bit. 8 gb Ram, SSD  
    Hardware - Tascam Fw1884 Control surface only, Ni S49 Komplete Kontroll,Roland Quad Capture, Ni Machine,Kore, Focusrite A/D converter, Blue Mic, Roland Gaia, Akai Mpk49, Yamaha HS80 Monitors.
    Software - Sonar Platinum , Vengeance VPS bundle,Sugar Bytes Effectrix, Turnado, NI Komplete 10 Ultimate, Dune, Rob Papen  Blade , Delay, Punch Evolved.
     http://soundcloud.com/johnhartson/tracks  
     http://www.youtube.com/user/jhart1313 
     
    #10
    Jim Roseberry
    Max Output Level: 0 dBFS
    • Total Posts : 9871
    • Joined: 2004/03/23 11:34:51
    • Location: Ohio
    • Status: offline
    Re: Windows 10 and NI Komplete Kontroll Driver HELP 2015/09/02 12:51:40 (permalink) ☄ Helpfulby Doktor Avalanche 2015/09/04 12:58:25
    Download the latest Komplete Kontrol driver (v392)
    Extract the zip file
    Right-click on "Komplete Kontrol Driver Setup PC.exe" and choose Trouble-Shoot Compatibility.
    Select the lower option "Trouble-Shoot Program"
    Select the option "Program Worked In An Earlier Version Of Windows"
    Click Next and select Windows 8... and complete the process
     
    Now run "Komplete Kontrol Driver Setup PC.exe"
    It may want to uninstall the existing driver... let it do so.
    Run "Komplete Kontrol Driver Setup PC.exe" again... and it'll install the driver.
    The driver will now be installed... with no yellow exclamations in Device Manager.  
     

    Best Regards,

    Jim Roseberry
    jim@studiocat.com
    www.studiocat.com
    #11
    Jim Roseberry
    Max Output Level: 0 dBFS
    • Total Posts : 9871
    • Joined: 2004/03/23 11:34:51
    • Location: Ohio
    • Status: offline
    Re: Windows 10 and NI Komplete Kontroll Driver HELP 2015/09/02 13:00:19 (permalink)
    This fix can also be used to install the driver for Machine Studio.

    Best Regards,

    Jim Roseberry
    jim@studiocat.com
    www.studiocat.com
    #12
    djjhart@aol.com
    Max Output Level: -53.5 dBFS
    • Total Posts : 2189
    • Joined: 2008/10/24 08:45:46
    • Status: offline
    Re: Windows 10 and NI Komplete Kontroll Driver HELP 2015/09/04 11:02:54 (permalink)
    Thanks Jim ,,, I will try that as soon as  get home... I finally got a response from NI . They sent me a bunch of solutions to try.. 

    Computer - Intel Q9550, Intel BX48bt2 MB, W8 64 bit. 8 gb Ram, SSD  
    Hardware - Tascam Fw1884 Control surface only, Ni S49 Komplete Kontroll,Roland Quad Capture, Ni Machine,Kore, Focusrite A/D converter, Blue Mic, Roland Gaia, Akai Mpk49, Yamaha HS80 Monitors.
    Software - Sonar Platinum , Vengeance VPS bundle,Sugar Bytes Effectrix, Turnado, NI Komplete 10 Ultimate, Dune, Rob Papen  Blade , Delay, Punch Evolved.
     http://soundcloud.com/johnhartson/tracks  
     http://www.youtube.com/user/jhart1313 
     
    #13
    Jim Roseberry
    Max Output Level: 0 dBFS
    • Total Posts : 9871
    • Joined: 2004/03/23 11:34:51
    • Location: Ohio
    • Status: offline
    Re: Windows 10 and NI Komplete Kontroll Driver HELP 2015/09/04 11:27:06 (permalink)
    Also, grab the latest Komplete Kontrol software update (just released)...

    Best Regards,

    Jim Roseberry
    jim@studiocat.com
    www.studiocat.com
    #14
    djjhart@aol.com
    Max Output Level: -53.5 dBFS
    • Total Posts : 2189
    • Joined: 2008/10/24 08:45:46
    • Status: offline
    Re: Windows 10 and NI Komplete Kontroll Driver HELP 2015/09/05 09:23:36 (permalink)
    I finally got the driver to install.  I tried your method above directing to windows 8 , ( Never knew that existed THANKS Jim ) But that didn't work either ..
     So I finally did find a way , Native instruments sent me a page full of suggestions , And go figure last one worked ,  So if any one else has my same issue , the way I was able to get this driver installed was manually installing the driver , going to this location when your prompted to. C: > Program Files > Native Instruments > *Device Name* Driver > Inf 
     
     BTW thanks Jim and Alex for your time to help me out!!! Jim thanks for the heads up on the update!!
    :)

    Computer - Intel Q9550, Intel BX48bt2 MB, W8 64 bit. 8 gb Ram, SSD  
    Hardware - Tascam Fw1884 Control surface only, Ni S49 Komplete Kontroll,Roland Quad Capture, Ni Machine,Kore, Focusrite A/D converter, Blue Mic, Roland Gaia, Akai Mpk49, Yamaha HS80 Monitors.
    Software - Sonar Platinum , Vengeance VPS bundle,Sugar Bytes Effectrix, Turnado, NI Komplete 10 Ultimate, Dune, Rob Papen  Blade , Delay, Punch Evolved.
     http://soundcloud.com/johnhartson/tracks  
     http://www.youtube.com/user/jhart1313 
     
    #15
    Jump to:
    © 2024 APG vNext Commercial Version 5.1