Track freeze weirdness

I am freezing some tracks from EastWest PLAY instruments. Most of the tracks froze just fine. A couple, however, do one of two strange things:
 
Strange Thing 1) At the end of the piece, when the freeze is supposed to be done (I'm not using fast bounce), instead of turning the midi into an audio track like it's supposed to, it starts over. If I Esc out of the process, it asks if I want to keep the partially rendered audio like it would had it not already just gone through the whole song already. If I say Yes, to keep partially rendered audio, it starts freezing from the beginning all over again. If I say No, it goes back to Midi. I thought maybe it just wants to go through twice for some reason, but no, it will continue to loop through the song over and over until I Esc out.
 
Strange Thing 2) After going through the freeze process, the track completely disappears, though it plays back normally as if it were there. I go to Track Manager and see that the track is unchecked, so I re-check it. It appears again, but is Midi, not audio. Also, if I solo the track folder this track is in but then UN-solo the track in question, I still hear the audio, as if there is another phantom audio track there. I tried un-checking Hide MIDI track from freeze options and trying again. This time the MIDI track stays there, but there is no audio track anywhere. And yes, I scrolled to the bottom to see if the track somehow just got moved to the bottom. It's nowhere to be found.
 
For both of these problems, I've attempted to fix them by creating brand new EastWest synths and dragging the Midi clips to the new track and trying again with the new track. No difference. And as I mentioned, most EastWest tracks have frozen just fine.
 
What's going on here?

Not Midi loops. I have frozen tracks before while a loop was inadvertently left on, and the freezing process ignores the  loops.
 
For #2, yes, it's possible it isn't freezing at all, but the Midi track shows the freeze button highlighted as if it were.

I have no more ideas. I would contact Cakewalk.