Helpful ReplyLocked[Fixed] [CWBRN-40021] Delay when using DXi soft synths on Sonar

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mgustavo
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2015/10/02 10:51:56 (permalink)
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[Fixed] [CWBRN-40021] Delay when using DXi soft synths on Sonar

Hi 
 
I'm having an issue with delay when using DXi soft synths on Sonar, which was posted on Sonar forum on the thread
http://forum.cakewalk.com/Latency-with-DXi-soft-synths-on-Sonar-X3-m3291611.aspx
 
This happens only on Sonar X3e and Sonar Artist trial (it doesn't occur on Music Creator 6).
Also the issue doesn't occur with VST soft synths.
 
Description: After inserting Tempo changes on Sonar project, the input monitoring of DXi soft synths gets an unwanted delay.
 
Steps (by forum member azslow3, who reproduced the issue):
 
1.New project
2.Insert TTS-1
3.Play MIDI keys - everything is normal
4.Open Tempo view, add change let say at measure 3. For reproducibility, change 120 to 190
5.Play MIDI keys - everything is normal
6.Move time line to measure 5
7.Play MIDI keys. I get a delay from 2 up to 20-30 seconds (yes, seconds). Level meter on MIDI track react as expected, but sound is coming with the delay.
 
Expected results: the DXi instruments should sound on normal latency, when playing notes on midi keyboard.
 
Actual results: DXi instruments sound with abnormal latency, as described above, when the Now Time is set ahead of tempo change.
On other hand, the delay doesn't occur when the project is running or being recorded.
Also playing the project is a way to get DXi sounds back to normal latency, but Now Time must be next to the beginning.
 
Thanks
 
Best regards
 
 
edit: added fixed to title - sc

Cakewalk by BandLab, Sonar Professional, Sonar Artist, Sonar X3e, Music Creator 6, Kontakt 5 player
Sound Forge Audio Studio 10, Sony Vegas Movie Studio 11, DVD Architect Studio 5
Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
Phonic AM 105FX mixer, Samson Q7 mic, Yamaha C40 acoustic guitar, Condor RX-20S guitar
 
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    Doktor Avalanche
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    Re: Delay when using DXi soft synths on Sonar 2015/10/04 12:11:58 (permalink)
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    Try disabling arm recording during playback in Sonar preferences.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
    #2
    mgustavo
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    Re: Delay when using DXi soft synths on Sonar 2015/10/04 14:58:35 (permalink)
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    Hi, Doktor Avalanche
     
    Thanks for your response.
    I checked 'Allow arm changes during playback/record' under Project/Recording, on Preferences, but that didn't work. 


    Thanks.

    Cakewalk by BandLab, Sonar Professional, Sonar Artist, Sonar X3e, Music Creator 6, Kontakt 5 player
    Sound Forge Audio Studio 10, Sony Vegas Movie Studio 11, DVD Architect Studio 5
    Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
    Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
    Phonic AM 105FX mixer, Samson Q7 mic, Yamaha C40 acoustic guitar, Condor RX-20S guitar
     
    #3
    mgustavo
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    Re: Delay when using DXi soft synths on Sonar 2015/10/07 10:07:34 (permalink)
    +2 (2)
    Hi
     
    I'd like to say that Cakewalk support contacted me and they said they are aware of the problem and the issue is going to be fixed. At least it's possible to use VST instruments on these cases. Thanks.
     
    Best regards.
    post edited by mgustavo - 2015/10/07 13:12:30

    Cakewalk by BandLab, Sonar Professional, Sonar Artist, Sonar X3e, Music Creator 6, Kontakt 5 player
    Sound Forge Audio Studio 10, Sony Vegas Movie Studio 11, DVD Architect Studio 5
    Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
    Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
    Phonic AM 105FX mixer, Samson Q7 mic, Yamaha C40 acoustic guitar, Condor RX-20S guitar
     
    #4
    Doktor Avalanche
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    Re: Delay when using DXi soft synths on Sonar 2015/10/13 08:56:24 (permalink)
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    Do you have a CWBRN number for this? Please paste if so. Thanks.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
    #5
    mgustavo
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    Re: Delay when using DXi soft synths on Sonar 2015/10/13 17:56:57 (permalink)
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    Hi Doktor Avalanche
     
    Thanks, I have updated the title. I'm sorry I guess I was misunderstanding CWBRN with case number (from Cakewalk Support e-mail), as I got both e-mails (from Support and from Problem Report) on the same day.
    There was also a newer case number related to the issue, which took attention from Cakewalk first, and I also thought that moderators would edit the topic if it were relevant.
     
    Thanks again.
     
    Best regards.
    post edited by mgustavo - 2015/10/13 20:27:00

    Cakewalk by BandLab, Sonar Professional, Sonar Artist, Sonar X3e, Music Creator 6, Kontakt 5 player
    Sound Forge Audio Studio 10, Sony Vegas Movie Studio 11, DVD Architect Studio 5
    Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
    Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
    Phonic AM 105FX mixer, Samson Q7 mic, Yamaha C40 acoustic guitar, Condor RX-20S guitar
     
    #6
    Doktor Avalanche
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    Re: Delay when using DXi soft synths on Sonar 2015/10/13 21:03:52 (permalink)
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    Thx!

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
    #7
    cbarnabo
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    Re: Delay when using DXi soft synths on Sonar 2015/10/31 11:19:10 (permalink)
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    Mgustavo, your post a few weeks ago that Cakewalk's aware of the issue and is going to fix it is music to my ears!  Being relatively new to the world of Cakewalk support, how can I make sure I find out (or am notified) when that fix happens so I can apply it on my system?
    #8
    mgustavo
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    Re: Delay when using DXi soft synths on Sonar 2015/10/31 13:34:34 (permalink) ☄ Helpfulby Soundwise 2015/10/31 15:45:59
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    Hi, cbarnabo!
     
    I also am relatively new to CW support, but they told me the fix is 'on the line' to be fixed (sorry about my english), due to the large amount of issues being reported (that is, they don't have a cut-off date yet).
     
    But I guess you could follow the monthly updates on CW site, where the new features and fixes are listed. I think this link could help:
     
    https://www.cakewalk.com/Support/Knowledge-Base
     
    Best regards
    post edited by mgustavo - 2015/10/31 13:45:39

    Cakewalk by BandLab, Sonar Professional, Sonar Artist, Sonar X3e, Music Creator 6, Kontakt 5 player
    Sound Forge Audio Studio 10, Sony Vegas Movie Studio 11, DVD Architect Studio 5
    Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
    Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
    Phonic AM 105FX mixer, Samson Q7 mic, Yamaha C40 acoustic guitar, Condor RX-20S guitar
     
    #9
    cbarnabo
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    Re: Delay when using DXi soft synths on Sonar 2015/10/31 15:06:30 (permalink)
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    Thanks, I'll start following that - right on the first page I see a techtip I could've used the other night and a Rapture update.

    SONAR Platinum, Windows 10, Lenovo G505s laptop (AMD A10 2.50GHz, 8GB, 1TB HDD, Radeon HD 8650G), Tascam US-1800, Roland RD-2000, Novation Impulse-61 (not using Automap), Korg nanoKontrol2 (using AZSlow control surface integration), commonly used softsynths: VB3, Dimension Pro, SI-Electric Piano, Cakewalk TTS-1.  Recently retired Yamaha KX88
    #10
    Noel Borthwick [Cakewalk]
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    Re: Delay when using DXi soft synths on Sonar 2015/11/07 23:52:57 (permalink) ☄ Helpfulby gswitz 2015/11/08 07:08:33
    +2 (2)
    This will be fixed in the next update.

    Noel Borthwick
    Senior Manager Audio Core, BandLab
    My Blog, Twitter, BandLab Profile
    #11
    mgustavo
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    Re: Delay when using DXi soft synths on Sonar 2015/11/08 05:54:08 (permalink)
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    Hi, Mr. Noel
     
    These are good news. : )

    Thanks!

    Cakewalk by BandLab, Sonar Professional, Sonar Artist, Sonar X3e, Music Creator 6, Kontakt 5 player
    Sound Forge Audio Studio 10, Sony Vegas Movie Studio 11, DVD Architect Studio 5
    Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
    Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
    Phonic AM 105FX mixer, Samson Q7 mic, Yamaha C40 acoustic guitar, Condor RX-20S guitar
     
    #12
    cbarnabo
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    Re: Delay when using DXi soft synths on Sonar 2015/11/28 18:47:44 (permalink)
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    Just reporting back in on this thread now that the Kingston update is out - Noel, you're awesome, the problem is fixed!

    SONAR Platinum, Windows 10, Lenovo G505s laptop (AMD A10 2.50GHz, 8GB, 1TB HDD, Radeon HD 8650G), Tascam US-1800, Roland RD-2000, Novation Impulse-61 (not using Automap), Korg nanoKontrol2 (using AZSlow control surface integration), commonly used softsynths: VB3, Dimension Pro, SI-Electric Piano, Cakewalk TTS-1.  Recently retired Yamaha KX88
    #13
    mgustavo
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    Re: Delay when using DXi soft synths on Sonar 2015/11/29 08:48:15 (permalink)
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    Hi, I also thank Cakewalk for this fix.
     
    Best regards

    Cakewalk by BandLab, Sonar Professional, Sonar Artist, Sonar X3e, Music Creator 6, Kontakt 5 player
    Sound Forge Audio Studio 10, Sony Vegas Movie Studio 11, DVD Architect Studio 5
    Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
    Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
    Phonic AM 105FX mixer, Samson Q7 mic, Yamaha C40 acoustic guitar, Condor RX-20S guitar
     
    #14
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