joyof60
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SPLAT hangs at launch...cakewalk not open
This month I have upgraded to Win10 for better driver support, upgraded to SPlat to hopefully fix some bugs and things just get worse. Now instead of the Sonar App hanging It just refuses to launch. It was working OK this afternoon but when the hang finally came, as it always does, it wouldn't launch after the obligatory reboot. If it finally does launch it hangs (becomes non responsive with no resolve) upon attempting to open a project. Here's what I have tried so far: Ensured audio interface drivers are up to date with uninstall and reinstall done. Ensured all other drivers (GPU, network, SATA, whatever) are up to date, ran the Intel tool as well Ensured no ASIO4ALL exists on the HDD Defragged all HDD's Uninstalled and reinstalled Sonar Plat. Removed/renamed the AUD file Scanned then disabled MSE (antivirus) Disabled all other running processes Submitted a request for help to Cakewalk (not open on the weekend) Run Process explorer and process monitor (nothing much other than Microsoft processes) Screamed, cried and banged my head against a tree..... Currently running Win10 Pro 64bit, Sonar Plat., Roland OctaCapture interface (USB into a 2.0 USB factory port, not a card or 3.0), AMD 8 core CPU @ 4.34GHz stock -not overclocked, 32GB RAM, out of patience...  Thanks for any help, All my best, Keith
Joyof60 Sonar Plat., Windows 10 Pro (64bit), Custom Build, AMD Rizen 5 @3.95GHz, Assorted HDDs, 32 Gb G.Skill RAM. Focusrite Scarlett 18i20, Roland FA08, coupla guitars and misc. mics, cans, and gadgetry.
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musichoo
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/25 23:00:51
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Try this, disconnet wifi or internet. Disable antivirus. Also go to device manager and disable internet and network device.
Sonar Platinum. Win7 64bit. i7 CPU 4770. 14 Gig RAM. Roland A500Pro controller keyboard. Korg Krome 88. M-audio Audiophile 2496 soundcard, Focusrite 18i8, Roland UA25EX. Ivory II, True Piano, Addictive Keys, Synthmaster, Harmor, Zeta +2, Lounge Lizard 4, Geist, Miroslav 2, Sample Tank 3. Kaiser grand piano. Shure KSM137 x2. Wave's Renaissance and Gold. Breeze. ST3. Pianoteq 5. AD2.Aether Reverb, Dune2 , Reason 10 and Komplete 10 Ultimate, Syntronik, O8N2 adv, Studio one 3.5 Pro. https://etherealpiano.bandcamp.com/
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Doktor Avalanche 
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/26 05:48:41
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Hmm octacapture... Have you tried.. Making sure power management is off for the octacapture in device manager. Update octacapture firmware. Update AMD chipset drivers (probably from AMD's website). Update motherboard bios. Update display adapter drivers. If it's a specific project you should try ruling out plugins in Sonar safe mode. Otherwise the nuke option (always a good idea when upgrading, although most don't do it) is to backup, format the hard drive and install Win10 from scratch from boot media. Cheers.
post edited by Doktor Avalanche - 2015/10/26 06:01:41
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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jbow
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/26 17:32:32
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Mine does that sometimes. I don't know what but the fix (for me) is to right click on the icon on the lower taskbar, click "close window", then the "Master" window opens, if I don't have my interface connected and it opens from there. Sometimes, the Taskbar is greyed out, nothing working up there and the same thing makes it work, IIRC, it's been a while. In any case, starting to close it seems to make it work... makes no sense to me but it works.
Am trying it now, laptop, W-10... VST scan just sits, closed it. Since the JP update, I have gotten a lot of runtime errors related to BitBridge which I have never knowingly used.
(Bold mine:)
MS C++ Runtime Library
Runtime Error.
Program C:\\Program Files\Cakewalk\Utilities\BitBridge.exe
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I got six of those error messages and it took the VST scan over 5 minutes to run. I wish I knew how to do a screenshot. My top bar it white, no screensets or other things up there.
Under Views I can select "Main Screenset and others but there are no transport buttons etc. At the top it is a white field with:
Sonar Platinum - [track info] (under that is):
and icon, File Edit Views Insert Process Project tilities Window Help (under that is):
The pane with the PC/Clip/TrackThe Tracks pane and the media window.
I'll try a reload.
You aren't the only one. BTW, I don't seem to have this problem on my Studiocat running W-8.1 hmmm
Closing and reloading now, first I am going to change the VST scan settings. BRB... (FWIW, I changed VST scan to manual and tined it, it took right at 6 minutes with 267 plugins, I don't have nearly that many on my DAW) it takes maybe 10 seconds to scan a little under 125 plugins).. ok, closing and restarting. It scanned when I changed it from automatic background to manual...
I loaded a .CWP in about 24 eseconds but when I tried to open another .CWP it froze and I had to use C/A/D to stop it.
I restarted with North is False (I figure we are all familiar with that, it loaded in under 15 seconds but I still have no toolbar at the top, n screenset options etc. I will reboot and repost.
I'll also connect an interface.
J
Sonar Platinum Studiocat Pro 16G RAM (some bells and whistles) HP Pavilion dm4 1165-dx (i5)-8G RAM Octa-Capture KRK Rokit-8s MIDI keyboards... Control Pad mics. I HATE THIS CMPUTER KEYBARD!
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jbow
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/26 18:27:02
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I had to run get some food... OK.
I hooked up a Toneport UX-2 because it is USB powered and easy. Still nothing on the control bar, I guess that's what you call it. No Screensets, no transport section, no tools section, no snap/marks... no modules at all.
I opened X3 and it's all there.
I will post this in another thread but I wanted you to know you aren't the only one. Try clicking the icon on the bottom of the screen, choose close and see if it starts.
J
Sonar Platinum Studiocat Pro 16G RAM (some bells and whistles) HP Pavilion dm4 1165-dx (i5)-8G RAM Octa-Capture KRK Rokit-8s MIDI keyboards... Control Pad mics. I HATE THIS CMPUTER KEYBARD!
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Anderton
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/26 19:01:32
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Make sure there's no splash screen for a plug-in hanging things up...check the Taskbar.
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joyof60
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/26 22:38:52
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Thanks Dok, and J, and Craig,
All driver updates have been done, many have been done and redone, uninstalled and reinstalled just because I have nothing better to do, Cant play in Sonar, cuz it always hangs. Bios is up to date and the hangs happen on any project.
J, I will attempt the Icon click and see if that helps.
Rev. Craig, thanks for your time sir, but this hangs on projects with no plugins at all, (I know, what's the fun in that?, might as well use Audacity),
Now...Musichoo, When disconnected from the interweb, by disabling the network card, I stayed in a project today for a record of 9 (count em! 9) hours hang free. I intentionally overloaded the project with frivolous plugs just to see if I could make it hang, which it did but that was prolly my fault. I will record disconnected from here on out. Thank you sir very much. So simple, I used to disconnect all the time but the past few years I have gotten lazy. Live and learn. Not sure Why that worked but it did! Thanks so much! ...and your music is beautiful!
All the Best!
Keith
Joyof60 Sonar Plat., Windows 10 Pro (64bit), Custom Build, AMD Rizen 5 @3.95GHz, Assorted HDDs, 32 Gb G.Skill RAM. Focusrite Scarlett 18i20, Roland FA08, coupla guitars and misc. mics, cans, and gadgetry.
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Doktor Avalanche
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/27 06:54:13
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See if you can update your network card drivers. Ta.
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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jbow
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/27 10:18:29
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I discovered that JP or something reset all my projects to Control Bar = OFF. I fixed it... weird.
I hope you get your problem sorted out.
J
Sonar Platinum Studiocat Pro 16G RAM (some bells and whistles) HP Pavilion dm4 1165-dx (i5)-8G RAM Octa-Capture KRK Rokit-8s MIDI keyboards... Control Pad mics. I HATE THIS CMPUTER KEYBARD!
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Anderton
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/27 10:21:24
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<<Rev. Craig, thanks for your time sir, but this hangs on projects with no plugins at all>>
I'm not thinking that it's hanging while loading plug-ins, but just that plug-ins exist and they hang the scan. I don't know if the recent scanner changes would fix this, but if I had a plug-in where the authorization ran out, sometimes upon scanning I'd get a message about needing to update or re-authorize or whatever. This would sometimes show up on a screen behind the SONAR splash screen.
Try this: rename the folder vstplugsin to something like vsxplugins so SONAR doesn't scan any plug-ins and see if that makes a difference. Probably won't...but if it does, it will give you a clue.
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joyof60
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/27 10:34:52
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Thanks again guys,
Dok, everything is updated, including network card drivers, thanks,
Rev. Craig, I did that (rename all scanned VST folders)with no change noted, I am still able to record disconnected from the interweb which is required for some iLok authorizations, but I can play fine without a few choice toys.
J., The control bar seems to work OK here.
All My best,
Keith
Joyof60 Sonar Plat., Windows 10 Pro (64bit), Custom Build, AMD Rizen 5 @3.95GHz, Assorted HDDs, 32 Gb G.Skill RAM. Focusrite Scarlett 18i20, Roland FA08, coupla guitars and misc. mics, cans, and gadgetry.
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musichoo
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/27 11:42:22
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I had a problem with some of Native instruments hanging ever since Jamaica update. Trying to trouble shoot I disconnect my modem and kontakt loaded in 5 seconds. Walla! I don't know why but it works.
Sonar Platinum. Win7 64bit. i7 CPU 4770. 14 Gig RAM. Roland A500Pro controller keyboard. Korg Krome 88. M-audio Audiophile 2496 soundcard, Focusrite 18i8, Roland UA25EX. Ivory II, True Piano, Addictive Keys, Synthmaster, Harmor, Zeta +2, Lounge Lizard 4, Geist, Miroslav 2, Sample Tank 3. Kaiser grand piano. Shure KSM137 x2. Wave's Renaissance and Gold. Breeze. ST3. Pianoteq 5. AD2.Aether Reverb, Dune2 , Reason 10 and Komplete 10 Ultimate, Syntronik, O8N2 adv, Studio one 3.5 Pro. https://etherealpiano.bandcamp.com/
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jbow
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/27 12:18:08
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joyof60
Thanks again guys,
Dok, everything is updated, including network card drivers, thanks,
Rev. Craig, I did that (rename all scanned VST folders)with no change noted, I am still able to record disconnected from the interweb which is required for some iLok authorizations, but I can play fine without a few choice toys.
J., The control bar seems to work OK here.
All My best,
Keith
It seems I accidentally turned the control bar off with the "C" on the keyboard. Anyway, it was turned off. I turned it back on. I should pay more attention. Good luck to you. J
Sonar Platinum Studiocat Pro 16G RAM (some bells and whistles) HP Pavilion dm4 1165-dx (i5)-8G RAM Octa-Capture KRK Rokit-8s MIDI keyboards... Control Pad mics. I HATE THIS CMPUTER KEYBARD!
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joyof60
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/29 00:10:13
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Dok,
I see you use Adictive Keys, is it common to have to disable all plugins/effects to be able to use the AK plugin 'as recorded'? , I find if I don't, I just get a monotonous 'clunky' sound.
Joyof60 Sonar Plat., Windows 10 Pro (64bit), Custom Build, AMD Rizen 5 @3.95GHz, Assorted HDDs, 32 Gb G.Skill RAM. Focusrite Scarlett 18i20, Roland FA08, coupla guitars and misc. mics, cans, and gadgetry.
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Doktor Avalanche
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/29 18:23:51
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joyof60
Dok,
I see you use Adictive Keys, is it common to have to disable all plugins/effects to be able to use the AK plugin 'as recorded'? , I find if I don't, I just get a monotonous 'clunky' sound.
Not for me. When was the last time you ran the XLN installer?
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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joyof60
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/29 23:46:07
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Just did per your prompt, says everything is up to date. I'll check the sound again if I can get Sonar to stay up for more than 10-15 min. Still locking and hanging. I can get about an hours worth of stability after about 10 -12 reboots, hoop jumping and head banging.
Thanks again,
All My Best,
Keith
Joyof60 Sonar Plat., Windows 10 Pro (64bit), Custom Build, AMD Rizen 5 @3.95GHz, Assorted HDDs, 32 Gb G.Skill RAM. Focusrite Scarlett 18i20, Roland FA08, coupla guitars and misc. mics, cans, and gadgetry.
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Doktor Avalanche
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/30 19:58:59
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Run latencymon straight after next crash I would (download the latest).
Sound like something is leaking, an educated guess is it's the octacapture but it's still just a guess...
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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joyof60
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Re: SPLAT hangs at launch...cakewalk not open
2015/10/30 22:52:10
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Maybe it is the OC, not a lot of Roland support there. Here is the Latency Mon from about an hour. I started it after the last hang.  Thanks, All My Best...
Joyof60 Sonar Plat., Windows 10 Pro (64bit), Custom Build, AMD Rizen 5 @3.95GHz, Assorted HDDs, 32 Gb G.Skill RAM. Focusrite Scarlett 18i20, Roland FA08, coupla guitars and misc. mics, cans, and gadgetry.
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