cahforsyth
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Urgent - help - no sound after windows10 upgrade
Hi all,
My computer upgraded to Win10 from Win7.
I reinstalled the latest drivers for the FireStudio project, it connects, the light is blue, the universal control and mixer interfaces open perfect. if I play any type of audio - mp3, youtube, or something from Sonar - meters show sound outputting to Daw1/Daw2 - and on the OUT1-2 meter - all show activity - yet there is no activity on the firestudio front face led meters, and no sound output to the speakers that are hooked up to it.
I have a client sitting in the waiting room - and can't figure this out. I know it must be something simple - but am having brain freeze. Please help
Thank you so much.
Chris
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Doktor Avalanche 
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Re: Urgent - help - no sound after windows10 upgrade
2015/11/07 18:51:59
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Latest firmware?
Using a VIA FireWire chipset?
If you have a client 'waiting' roll back. Bad idea to upgrade OS at this time..
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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cahforsyth
Max Output Level: -90 dBFS
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Re: Urgent - help - no sound after windows10 upgrade
2015/11/07 18:54:15
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rollback isnt an option
Latest firmware - yes
meters are registering in the on the software end - on my pc - but no sound coming out of the firestudio
I don't think its a VIA firewire chipset
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gswitz
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Re: Urgent - help - no sound after windows10 upgrade
2015/11/07 19:42:20
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In Sonar, in preferences, is playback and record timing master set?
Is the output in the project set to outputs on your interface?
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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Barczar
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Re: Urgent - help - no sound after windows10 upgrade
2015/11/07 20:19:18
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Try shutting down the computer and turning it back on. Restart won't do it. This happens every time I get a Windows update with my focusrite 6 usb.
i7 930 2.80Ghz processor- 9 gigs tri-channel RAM- (2) 1TB hard drives (7200)-1TB external drive- 24" monitor- Windows 7 (64 bit)- Focusrite Saffire usb 6 audio interface- A pro 500 keyboard controller- Sonar Platinum Professional-Izotope Ozone 7 Advanced - Melodyne Editor-Slate Digital Plugins VCC,VTM,VBC,FG-X,VMR,SSD4- Sound Forge 8- Sony CD architect 5
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Barczar
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Re: Urgent - help - no sound after windows10 upgrade
2015/11/07 20:20:48
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You could also try unplugging the usb to the interface and plugging it back in.
i7 930 2.80Ghz processor- 9 gigs tri-channel RAM- (2) 1TB hard drives (7200)-1TB external drive- 24" monitor- Windows 7 (64 bit)- Focusrite Saffire usb 6 audio interface- A pro 500 keyboard controller- Sonar Platinum Professional-Izotope Ozone 7 Advanced - Melodyne Editor-Slate Digital Plugins VCC,VTM,VBC,FG-X,VMR,SSD4- Sound Forge 8- Sony CD architect 5
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Woodyoflop
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Re: Urgent - help - no sound after windows10 upgrade
2015/11/07 20:22:01
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I had the issue for awhile with my outdated Presonus Fp10's because the last driver/patch was for windows 7. I had to run the installer for the driver in compatibility mode. Perhaps try running your interface in compatibility mode for windows 7.
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davec69
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Re: Urgent - help - no sound after windows10 upgrade
2015/11/07 20:28:48
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Make sure Windows Audio is disabled in the Device Manager and possibly your bios. This get enabled when Windows 10 is installed, and can override the drivers for your audio interface.
Another place to check is in the control panel, under "Sound". Make sure your audio interface is still the default sound device.
Toshiba P75-A7200 LaptopIntel i7-4700MQ 16GB RAM2 x 1TB Hybrid DrivesWindows 10Sonar Platinum (Last Update)Cakewalk Bandlab (Latest Update)Roland Quad Capture (Bios 1.04 / 1.52 drivers)
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Doktor Avalanche
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Re: Urgent - help - no sound after windows10 upgrade
2015/11/08 04:34:09
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Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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