[SOLVED] Black Friday Week Specials not working in store

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SGodfrey
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2015/11/24 04:40:49 (permalink)
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[SOLVED] Black Friday Week Specials not working in store

Dear Cakewalk
 
I received your email "Huge Savings Start Today; Hoser EQ Introductory Sale; SWA Video Tutorial 50% Off; Parallel Compression Video" and I was interested, so I followed the first link "Shop Now".  I selected Sonar Platinum which took me to another screen where there were options to upgrade Z3ta2, Rapture, etc., but it was not possible to move beyond this screen.  I can't get to checkout.
 
Just so you know, I am probably not going to upgrade my X3 Producer at the moment (empty pockets), I was just curious, but I did want to make you aware of what is potentially a bug in the store (or I'm being dense, which is always a possibility!).  Perhaps there is a difference to the store behaviour for me being in the UK?
post edited by SGodfrey - 2015/11/27 11:09:13

Sonar Platinum x64
Cakewalk UA-25EX
Asus X556UA-DM898T i7-7500U 8GB 1TB, Windows 10 Home
Komplete 11 Ultimate, Kontrol S49, Maschine Jam, Mikro mk2, Arturia V Collection 4
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    Paul P
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    Re: Black Friday Week Specials not working in store 2015/11/24 21:47:57 (permalink)
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    SGodfrey
    Dear Cakewalk
     
    ... I was interested, so I followed the first link "Shop Now".  I selected Sonar Platinum which took me to another screen where there were options to upgrade Z3ta2, Rapture, etc., but it was not possible to move beyond this screen.  I can't get to checkout.



    Ditto this.  Something has changed with cookies, since I couldn't even log into either my account or the forums, which I've always been able to do, until I accepted all cookies, not just for cakewalk.com as before.
     
    But even accepting all cookies, I can log in but if I try to buy Platinum, I get the above-mentioned list of things I don't want and no cart or checkout.
     
     

    Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
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    Ryan Munnis [Cakewalk]
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    Re: Black Friday Week Specials not working in store 2015/11/25 12:07:19 (permalink)
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    Hi Folks,
     
    We found something out of whack with this. Sorry for the trouble. We believe it's fixed, but can you let us know if the issue persists?
     
    Sorry again for any weirdness!

    Ryan Munnis
    Cakewalk
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    SGodfrey
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    Re: Black Friday Week Specials not working in store 2015/11/27 10:57:58 (permalink)
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    Hi Ryan,
     
    I just checked it and the problem is resolved.
     
    Thanks,
    Simon

    Sonar Platinum x64
    Cakewalk UA-25EX
    Asus X556UA-DM898T i7-7500U 8GB 1TB, Windows 10 Home
    Komplete 11 Ultimate, Kontrol S49, Maschine Jam, Mikro mk2, Arturia V Collection 4
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