Cleverbridge/Cakewalk Don't Want My Money

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AdamGrossmanLG
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2015/11/16 02:19:14 (permalink)
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Cleverbridge/Cakewalk Don't Want My Money

I haven't paid my subscription in probably 5 or 6 months as I wasn't using my DAW, but now I go to enter a new credit card and it just keeps rejecting it.  Customer service is just giving me the same link to go to.   I don't understand what is wrong here.
 
If someone can please help me, I would really appreciate it.
 
Thank You.
#1

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    Ryan Munnis [Cakewalk]
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    • Joined: 2009/11/01 10:28:44
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    Re: Cleverbridge/Cakewalk Don't Want My Money 2015/11/25 12:09:55 (permalink)
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    Sorry to hear about the trouble.
     
    Unfortunately forum members and Cakewalk staff can't assist with billing directly. For troubleshooting billing issues or changing your payment options, Cleverbridge (our store provider) can assist directly. You can find their contact info at https://shop.cakewalk.com/1244/?scope=opcuseco&id=sfPTwPqI5O
     
    Sorry again for the trouble!

    Ryan Munnis
    Cakewalk
    #2
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