benjaminfrog
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[SOLVED] Issue with Kingston and Ivory II
Anyone able to use Ivory II with Kingston? When I tried to, I got a horrible distorted static at +23 dB in the left channel, so I rolled back to Jamaica Plain and the issue is gone.
post edited by Noel Borthwick [Cakewalk] - 2015/12/08 09:40:31
SONAR Platinum Windows 10 Pro x64 ASRock Z97 Pro4 i7-4790K 4.0GHz 32GB RAM Intel® HD Graphics 4600 RME Fireface UFX http://www.sewardsound.com/
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bapu
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Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/11/30 09:48:37
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It is the only VSTi that fails to operate in SONAR in Win 10 for me, yet it works fine other DAWS. Kingston. JP was fine. I'm wondering if anyone has experienced the same problem. Simple steps to recreate. 1. Create new project 2. Insert Synth = Ivory II 3. Open PRV insert any valid note 4. Play I receive a terrible distorted noise. Ivory II is up to date with latest rev.
post edited by bapu - 2015/11/30 11:31:16
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scook
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/11/30 10:03:29
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bapu
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Re: Issue with Kingston and Ivory II
2015/11/30 11:19:09
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Yes, threads were combined.
post edited by bapu - 2015/12/08 10:55:19
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bapu
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/11/30 11:19:51
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Combined threads.
post edited by bapu - 2015/12/08 10:55:34
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John
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Re: Issue with Kingston and Ivory II
2015/11/30 11:20:55
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Would you like me to merge these two threads?
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bapu
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Re: Issue with Kingston and Ivory II
2015/11/30 11:25:38
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John
Would you like me to merge these two threads?
Yes please.
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twisted6s
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Re: Issue with Kingston and Ivory II
2015/11/30 17:42:56
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benjaminfrog
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Re: Issue with Kingston and Ivory II
2015/12/01 07:54:49
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Thanks for confirming, Guys. Just submitted problem report CWBRN-41992.
SONAR Platinum Windows 10 Pro x64 ASRock Z97 Pro4 i7-4790K 4.0GHz 32GB RAM Intel® HD Graphics 4600 RME Fireface UFX http://www.sewardsound.com/
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Doktor Avalanche 
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Re: Issue with Kingston and Ivory II
2015/12/01 09:05:52
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Has this been reported to synthogy?
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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bapu
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Re: Issue with Kingston and Ivory II
2015/12/01 09:48:28
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Doktor Avalanche
Has this been reported to synthogy?
Since it works in three other DAWs but not Kingston SONAR (as well as Sylenth having the same problem) I see this as a CW issue (JP worked just fine).
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Dan Cate [Cakewalk]
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Re: Issue with Kingston and Ivory II
2015/12/01 11:33:41
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Hi Folks, For those of you experiencing this issue, do you have 64 bit Double Precision enabled in Preferences - Audio - Driver settings? If so, does disabling 64 bit DP stop the problem for you? Thanks
post edited by Dan Cate [Cakewalk] - 2015/12/01 15:27:28
Thanks! Daniel Cate [Cakewalk]
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msorrels
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Re: Issue with Kingston and Ivory II
2015/12/01 13:18:37
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Dan Cate [Cakewalk]
For those of you experiencing this issue, do you have 64 bit Double Precision enabled in Preferences - Audio - Driver settings? If so, does disabling 64 bit DP fix the problem for you?
Turning it off fixes the old 32-bit Cakewalk Sound Center instrument to no longer make the static noise for me.
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twisted6s
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Re: Issue with Kingston and Ivory II
2015/12/01 14:41:31
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Disabling 64 bit DP makes Ivory work, Dan. But is this a fix or a work around?
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scook
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Re: Issue with Kingston and Ivory II
2015/12/01 14:59:42
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When this has been an issue in the past, toggling the 64bit DPE was viewed as a workaround until the issue was fixed. I suspect it will be the case here also.
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jackson white
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/12/01 18:24:08
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If it helps,
Sonar Pt Kingston x64
Ivory II 2.0.0 b47 x64 (no I did not upgrade to latest version)
...
1. opened existing scratch project
a. 64-bit Double Precision Engine NOT checked
2. Insert Synth = Ivory II
3. Open PRV insert any valid note
4. Play
no problem. no distortion.
1. created new project
a. 64-bit Double Precision Engine still NOT checked
2. Insert Synth = Ivory II
3. Open PRV insert any valid note
4. Play
no problem. no distortion.
best.
-------------------- Some pieces of wood with wires and bits of metal stuck in them, silicon and plastic
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bapu
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/12/01 18:29:39
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jackson white
If it helps,
Sonar Pt Kingston x64
Ivory II 2.0.0 b47 x64 (no I did not upgrade to latest version)
...
1. opened existing scratch project
a. 64-bit Double Precision Engine NOT checked
2. Insert Synth = Ivory II
3. Open PRV insert any valid note
4. Play
no problem. no distortion.
1. created new project
a. 64-bit Double Precision Engine still NOT checked
2. Insert Synth = Ivory II
3. Open PRV insert any valid note
4. Play
no problem. no distortion.
best.
Are you loading/using the VST2 or VST3 version of Ivory? Wait, I'm not at home. Is there a VST3 version of Ivory?
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jackson white
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/12/01 18:40:33
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AFAIK, VST2.
Don't believe they have a VST3 version
-------------------- Some pieces of wood with wires and bits of metal stuck in them, silicon and plastic
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scook
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/12/01 18:45:04
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I believe the problem appears when the 64bit DPE is checked. When the option is not checked the synth should work normally, as you reported. Also in at least one case where a plug-in had both VST2 and VST3 formats, the problem only affected the VST2 format.
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bapu
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/12/01 19:13:29
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HaHa I read his post backwards.
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bethoman
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/12/04 11:40:55
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I got a same problem here. Sonar Pt x64 kingston, Windows 10 (64bit), Ivory II 2.1.2(updated), If 64bit Engine is checked, there is a huge distortion with ivory II (in Sonar x3 32bit, it was fine whether 64bit engine is checked or not) I think this is a bug or some kind of software crash of Sonar pt.
post edited by bethoman - 2015/12/04 11:52:35
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bapu
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/12/04 11:47:00
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Here's hoping a fix is to come soon (even though turning off 64bit engine seems to be of no seriously negative consequence).
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outland144k
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/12/06 23:51:44
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FWIW, I've got the issue as well (and as far as I know, only with Ivory II). DPE does not seem to matter, the distortion is there regardless of whether it's checked/unchecked (though I have not yet created a new project from scratch with the DPE off). I hadn't noted it earlier as I've been working mainly with more guitar-based projects (i.e., no piano). It's extremely disconcerting. I don't think I'll ever get used to that sound. It might as well be fingernails across a chalkboard for me.
post edited by outland144k - 2015/12/07 00:03:38
“Beer is proof God loves us and wants us to be happy” is attributed to Benjamin Franklin perhaps in error, but the thought remains a worthy sentiment nonetheless. 
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bapu
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/12/06 23:59:20
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outland144k
FWIW, I've got the issue as well (and as far as I know, only with Ivory II). DPE does not seem to matter, the distortion is there regardless of whether it's checked/unchecked.
Not the case here. Probably something about our respective setups.  I can stop an existing project from getting that sound by turning off DPE.
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outland144k
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/12/07 08:33:22
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I guess I'll roll back to Jamaica Plains (at least when I start a project in which I need Ivory II). I'm hoping that a fix comes out before I do that obviously.
What is also strange is that Cantabile is distorted after attempting to run the Ivory Vst in Sonar. It's a different type of distortion, not as strident. It is also easily fixed by opening the RME driver and resetting the sample rate (even setting it to the same sample rate works fine). I wish fixing the Vst were as simple.
“Beer is proof God loves us and wants us to be happy” is attributed to Benjamin Franklin perhaps in error, but the thought remains a worthy sentiment nonetheless.
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outland144k
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/12/07 08:40:43
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I should attempt the order Jackson used above. I'll do that tonight.
“Beer is proof God loves us and wants us to be happy” is attributed to Benjamin Franklin perhaps in error, but the thought remains a worthy sentiment nonetheless.
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outland144k
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/12/07 12:12:42
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A few questions for you all:
Is it better to roll back to Jamaica Plains or proceed with the Double Precision Engine turned off?
Are bears Catholic?
Does the Pope live in the woods?
How much wood would a woodchuck chuck if a woodchuck would just cross the road, for Pete's sake?
“Beer is proof God loves us and wants us to be happy” is attributed to Benjamin Franklin perhaps in error, but the thought remains a worthy sentiment nonetheless.
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Dan Cate [Cakewalk]
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/12/07 13:42:30
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☄ Helpfulby Doktor Avalanche 2015/12/07 13:54:51
Hi Dan,
We're rolling out a fix for this today. If you're still experiencing the trouble after the update please let me know with a PM.
Thanks,
Daniel [Cakewalk]
Thanks! Daniel Cate [Cakewalk]
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Keith Albright [Cakewalk]
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/12/07 13:47:38
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☄ Helpfulby Doktor Avalanche 2015/12/07 13:59:54
An update to address the double precision issue should be available today.
Keith
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outland144k
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Re: Ivory II fails to play properly in SONAR Platinum in upgraded Win 10 Pro (both 64bit)
2015/12/07 15:34:59
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Dan Cate [Cakewalk]
Hi Dan,
We're rolling out a fix for this today. If you're still experiencing the trouble after the update please let me know with a PM.
Thanks,
Daniel [Cakewalk]
Keith Albright [Cakewalk]
An update to address the double precision issue should be available today.
Keith
Thanks, guys, much appreciated. Will this be handled with Command Center? (Pretty much everything is handled through Command Center, right?)The answer to that pesky "airspeed velocity of an unladen swallow ("african or european?")" question: http://style.org/unladenswallow/
“Beer is proof God loves us and wants us to be happy” is attributed to Benjamin Franklin perhaps in error, but the thought remains a worthy sentiment nonetheless.
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