trouble installing Waves plugin

I recently updated Waves Central - and I just purchased PS22 a week ago.   But after I "installed" it, I can't find it in Sonar.   So I contacted Waves.   They said...
 
"Go to C:\Program files(x86)\Waves\Plug-ins V9 and see if you can find .bundle files of the missing plugins.

 
If you find it, please follow these steps to refresh Waves Preferences:

1. Quit any Audio-related software on your PC.
2. Hit the Start button, type %appdata% and select Roaming.
3. In Roaming Locate the folder Waves Audio and move it to the Desktop.
4. Start Sonat X3. If asked to locate the plug-ins, point to C:\Program Files (x86)\Waves\Plug-Ins V9. 

If you couldn't find the missing plugins in folder:

1. Close Sonat X3 
2. Run Central and log in
3. Select Install Product
4. Install from Online and make sure to select products you have in your account and wish to use with this computer.
5. Click Install and wait for the installation to finish."

 
So I did the first suggestion (I had already done the second suggestion) and found the PS22.   But when I moved the Waves folder to my desktop, as they said to do, nothing happened.   I admit I'm not good with computers, but I think the way Waves has their Waves Central set up now is a bit confusing  (for me, anyway).   And Waves doesn't seem to have answers.
 
Any suggestions about what might work?
 
Thanks!
Greg

 

Hi The Maartian -
 
When in Waves Central, I downloaded the plugin (PS22) from online.   But it does not show up in Waves Central nor in Sonar.
 
I did what Waves told me to do and found the Waves plugin in the Roaming folder.   And Waves told me to move that folder to the desktop, which I did.   But the plugin still does not show up anywhere.
 
The Waves plugins I downloaded before I upgraded Waves Central are all there.  But PS22 is not.  So I can't activate it.
 
Thanks!
Greg
 
(and I appreciate you making the effort to post the photos)

TheMaartian
 
Are you saying that you WERE able to install from the Waves Central screen below, but then it didn't show up for activation on the screens I posted above?
 

 

It wasn't that particular screen.   There is a screen in Waves Central where you can choose to see wither your licenses or see all Waves products online.  That screen is where I found and downloaded PS22.  But after that, it is not in any of the screens you posted.   
 
Just curious:  How do you find Waves plugins to download?  Maybe the way I did it is incorrect.
 
Thanks!
Greg

greg54
Just curious:  How do you find Waves plugins to download?  Maybe the way I did it is incorrect.

Two ways, depending on where you bought the plugin.
 
If you bought it from Waves direct, it's already in your My Products list online (that is, already registered). When you log into Waves Central, it should show up, and you can install quote/unquote normally. 
 
If you bought from a third party, and they emailed you a code, you need to log in to your Waves account and register the code. That will place it in your My Products area and allow you to proceed as I mentioned above.
 
You don't need to "download" the plugin separately. That's what "Install" does. The old Waves licenser would let you install ALL plugins, even ones for which you had no license. And you had to remember to leave existing plugins ticked, or they would uninstall. The transition to the new Waves Center combines the licensing and downloading, which I like, and am getting used to.
 
Install is easy. Figuring out uninstall? That was WAY less than intuitive.

TheMaartian
 
If you bought from a third party, and they emailed you a code, you need to log in to your Waves account and register the code. That will place it in your My Products area and allow you to proceed as I mentioned above.

I bought it from Audio Deluxe.   They sent me a code, but I guess I don't understand how to register the code.   
 
Thanks!
Greg

Welcome to the "simplicity" of installing Waves plugins.

with the NEW waves Central
 
it IS rocket Science
 
dont feel bad, it is trying, and sometimes the steps are not clear,
 
but basically if you buy third party stuff, its register first, then download/and or activate
 
then scan in plug in manager and add to your vst list
 
my waves central insisted on putting the 64bit  shell in x86 folders and was a fun time in the beginning

Ham N Egz
 
my waves central insisted on putting the 64bit  shell in x86 folders and was a fun time in the beginning

Where I left them. All 4 shells (32- & 64-bit VST2 & VST3). There are other copies floating around if you run search from the root of your app drive.
 
It was really a mess when I stupidly installed the SoundGrid Studio, just to see what it was. That added 4 more shells (v9.7 IN ADDITION TO the v9.6 ones (face palm)) and some apps for which there was NO uninstall. I had a really fun time getting rid of that mess. And I still don't know what it's good for. Probably nothing, anyway.
 
Lesson learned. Just because you can (install a freebie), doesn't mean you should. 

I feel your pain .. purchased waves 'on sale', big bundle of the platinum variety.   Doesn't work, don't have the time or patience to wait on their customer service, yet.    Waves Central is very much like Cakewalk Command Center.   sheesh.

dunno, i found Waves Central very easy and intuitive. may cos all my plugs are in default locations?

The Maartian:  To be honest, I have no idea how I got there.   I either clicked on Licenses or Install at the top, and somehow or other, it took me there.
 
Anyway, everything is fine now.   :)
 
Thanks!
Greg

Vas. It would better if you started a thread of your own, but it's likely your Waves plugins are VST 3