Helpful ReplyMy Focusrite 2i4 started acting up on me so much I nearly wound up in the looney bin

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kennywtelejazz
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2015/12/13 07:48:27 (permalink)

My Focusrite 2i4 started acting up on me so much I nearly wound up in the looney bin

I'm not kidding either because this 2i4 has been driving me absolutely nuts as of recently .
 
Where do i even start ?
 
Aside from having to run a beta driver on my Win 8 64 machine because I would get dozens of lost ASIO buffer readings in Samplitude (all versions including Pro x2 ) I bit the bullet and have been using a Beta driver on that computer .
Focusrite support suggested me to go Beta a while back (about a year ago ) , OK I can roll with that .
The lowest buffer setting I have ever gone on that machine is 512 .
BTW never had that type of problem ever in X 3
 
Most of my personal time spent with music regardless of the intended activity , be it recording , practicing , studying , or just listening to music is primarily done with head phones .
 
Such is Life when a Night Owl is living in an apartment .
ATM-30 is the better of the two sets of headphones I have on hand at the moment.
 
Over a period of time I started noticing that the sound I was hearing in my Cans were not always sounding balanced .
Intermittently at various times my right side would sound weaker . This started happening about a month or two ago .
 
I do my best to keep my ears clean and I started wondering if I had a wax buildup . My doctor confirmed my ears were fine .
Then all of a sudden Magically for some unexplained reason both sides of my cans would be balanced and play nice together.
That would not last long and without rhyme or reason it would go back to an unbalanced state .
 
Then I started wondering if it was the headphones were giving up the ghost .
 
The thing is up until a couple of days ago I primarily used my i Mac as my general all purpose computer.
The screen is larger than whats on my laptop and I have gotten in the habit of watching the various how to videos online while I follow along trying to keep up as best as I can .
That computer has a Yamaha Audiogram 6 hooked up to it for convenience sake . That way I can keep my Win computer and 2i4 separate .
I started remembering that my headphones sounded fine over there w the Yamaha .
 
FWIW I put that computer away so I can focus on learning SPlat reading the manual with no distractions .
 
Anyway , I do remember having the same intermittent balance problems the times I hooked up my 2i4 to that computer .
 
I think the straw that got the Camel finally thinking about going to the back doctor for a check up was when I started using the 2i4 on my Win 10 lap top .
I did install the correct drivers and overall when the sound is balanced I'm pretty happy up to a point .
 
A couple of things started happening that I was not cool with .
 
First the 2i4 has 2 sets of outputs and in Win 10 the only thing I can bring up is a slider for the 2i4's control panel .
There is no option for even switching the out puts to the second set . 
The sliders range is somewhat limited it only goes up to 10 ms...I have it set a 5 at the moment ...
no matter where I look I can't change anything as far as I can tell so far ...
 
I set up my Win 10 machine following the general guidelines of disabling the Real teck S C in the device mgr, setting my power options to never letting anything go to sleep , and running with the WiFi off while doing musical tasks ...
 
The 2i4 in Windows 10 exhibited a certain quirk that annoyed me at first . Every time I booted up fresh from an off computer state to an on state in Win 10 , either Win 10 or the 2i4 didn't want to play nice . I have no idea which it was and all sounds for any app or even playing an MP3 were garbled ...
 
I would restart the computer and then it would accept my 2i4 and I was able to go ahead and do my music .
 
Oddly enough through trial and error I found that if I opened up SONAR in Win 10 before I did anything else , I would not have to do a restart and my 2i4 would start working . I would then have access to all the normal expected features and sounds with the exception of dealing with a quirky unbalanced sound stage ..
 
Tonight I drew a hard metaphoric line in the sand and said it's either you or me 2i4 .
You have been running my a$$ around in circles driving me nuts for way too long .
 
I grabbed what was left of my a$$ stuck it in a paper bag and drove it down to Radio Shack to pick up some contact cleaner .
 
When I got home I went to unscrew the screws and they were in to tight . I didn't want to strip them so I did a quick surface clean and worked what I could access .
Then I lined up a few various computers both PC and Mac , hooked up the 2i4 , gave it the benefit of the doubt .....
Ran all the possible tests I could do short of hooking up my studio monitors and blasting them ...
Have to do that one during the day ...  
Ran mono , ran stereo , panned right , panned left , no matter what I did the 2i4 read about 3 Db less on the right side ...
headphones or speakers at low or medium volume it didn't matter ...
sheesh BTW my headphones also sounded like $hit on the right side .....
 
Finally after a few hours of this cwap I said too myself I've had enough .  
 
I grabbed my MacBook  , hooked up my Apogee GiO , plugged in my headphones , reached in my cupboard and found an herbal enhancement . Didn't fire it up . Then I threw on some Hendrix starting with All Along The Watchtower  .
I turned the $hit up so loud that an Imaginary Pete Townsend started yelling from across the pond telling me to turn that $hit down or else I would end up with permanent hearing damage LOL
I took his advice and I was rather comforted with the fact that my headphones were working perfectly ....
 
It was only then , after my exhaustive test had run it's course , did I decide to fire that herbal bad boy up .
 
On a such a fine Saturday night w just me and the pooch  , Hell Yeah I got to find a way to ease some of the pain  LOL 
 
Now I got to figure out what to do and where to send my 2i4 ...It is way out of warranty .
I honestly wonder how this is gonna play out.?
 
for those of you that like it short , sweet and to the point , sorry about the rant .
 
Kenny
post edited by kennywtelejazz - 2015/12/13 08:58:55

                   
Oh Yeah , Life is Good .
The internet is nothing more than a glorified real time cartoon we all star in.
I play a "Gibson " R 8 Les Paul Cherry Sunburst .
The Love of my Life is an American Bulldog Named Duke . I'm currently running Cakewalk By BandLab as my DAW .
 
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jamesg1213
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Re: My Focusrite 2i4 started acting up on me so much I nearly wound up in the looney bin 2015/12/13 09:58:12 (permalink) ☄ Helpfulby kennywtelejazz 2015/12/13 13:37:33
Hi Kenny,
 
Sorry to hear about your troubles. I also have W10 and a 2i4. I've had a couple of similar issues to yours, as follows;
 
* My PC is set to fast start-up. Occasionally this will cause the 2i4 to be missed on boot-up, and requires a restart to get the machine to see the 2i4. As far as I can tell, for some reason, this only occurs when I've been using both inputs on the 2i4 simultaneously. I'm unsure why that is, or if it's just a coincidence.
 
* I'm using ASIO drivers (the correct version according to Focusrite support, who are very helpful on the phone and also 'live chat' on the website, I have to say), but if I open up the ASIO panel, the slider is greyed out, so I can't change the buffer setting. It's set hard over to 'fast', and this hasn't been a problem yet, but I have yet to get into a heavy mixing session with a ton of plug-ins.
 
First the 2i4 has 2 sets of outputs and in Win 10 the only thing I can bring up is a slider for the 2i4's control panel .
There is no option for even switching the out puts to the second set . 
The sliders range is somewhat limited it only goes up to 10 ms...I have it set a 5 at the moment ...
no matter where I look I can't change anything as far as I can tell so far ...

 
* Yes, that's been worrying me too. I'll ask tech support about when I get the chance.
 
Apart from the above, I like the unit very much, been getting from excellent results with vocals and acoustic instruments feeding a Rode NT1 into it.

 
Jyemz
 
 
 



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kennywtelejazz
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Re: My Focusrite 2i4 started acting up on me so much I nearly wound up in the looney bin 2015/12/14 05:41:26 (permalink)
jamesg1213
Hi Kenny,
 
Sorry to hear about your troubles. I also have W10 and a 2i4. I've had a couple of similar issues to yours, as follows;
 
* My PC is set to fast start-up. Occasionally this will cause the 2i4 to be missed on boot-up, and requires a restart to get the machine to see the 2i4. As far as I can tell, for some reason, this only occurs when I've been using both inputs on the 2i4 simultaneously. I'm unsure why that is, or if it's just a coincidence.
 
* I'm using ASIO drivers (the correct version according to Focusrite support, who are very helpful on the phone and also 'live chat' on the website, I have to say), but if I open up the ASIO panel, the slider is greyed out, so I can't change the buffer setting. It's set hard over to 'fast', and this hasn't been a problem yet, but I have yet to get into a heavy mixing session with a ton of plug-ins.
 
First the 2i4 has 2 sets of outputs and in Win 10 the only thing I can bring up is a slider for the 2i4's control panel .
There is no option for even switching the out puts to the second set . 
The sliders range is somewhat limited it only goes up to 10 ms...I have it set a 5 at the moment ...
no matter where I look I can't change anything as far as I can tell so far ...

 
* Yes, that's been worrying me too. I'll ask tech support about when I get the chance.
 
Apart from the above, I like the unit very much, been getting from excellent results with vocals and acoustic instruments feeding a Rode NT1 into it.




Thank You James
 
Yes , I like the 2i4 myself . I think it is a good little unit , very useful .
Sounds Great
I'm wondering if something may have gotten loose or if there may be a cold solder joint in there .
I'm sure you have had a guitar cable that would cut in and out ? I get a little bit of that type of thing going on .
 
Yeah , I think my computer must boot in a fast mode as you have mentioned ...OK with the having to restart , I don't mind ..
 
Now that you have this I would imagine you probably don't have to use the Boss as a preamp any more unless you want the guitar tones it has.
 
Hey James , you know what ? You and I have been hanging around for some time around here .
We were so conservative back in the past . Now  with us both on Win 10 and using the 2i4 , we are getting a taste of life on the bleeding edge
 
have a good one ,
 
Kenny
 
post edited by kennywtelejazz - 2015/12/14 05:56:49

                   
Oh Yeah , Life is Good .
The internet is nothing more than a glorified real time cartoon we all star in.
I play a "Gibson " R 8 Les Paul Cherry Sunburst .
The Love of my Life is an American Bulldog Named Duke . I'm currently running Cakewalk By BandLab as my DAW .
 
https://soundcloud.com/guitarist-kenny-wilson
 
https://www.youtube.com/user/Kennywtelejazz/videos?view=0&sort=dd&shelf_id=1
 
http://www.soundclick.com/bands/pagemusic.cfm?bandID=427899



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jamesg1213
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Re: My Focusrite 2i4 started acting up on me so much I nearly wound up in the looney bin 2015/12/14 07:43:31 (permalink)
kennywtelejazz
 
 
 
Now that you have this I would imagine you probably don't have to use the Boss as a preamp any more unless you want the guitar tones it has.
 
Hey James , you know what ? You and I have been hanging around for some time around here .
We were so conservative back in the past . Now  with us both on Win 10 and using the 2i4 , we are getting a taste of life on the bleeding edge
 
have a good one ,
 
Kenny
 




 
That is true Kenny, I take along time to change things if they're working   Must admit, going from my old DAW (AMD Athlon 2.6 with 2GB RAM) to an Intel i7 with 16GB has made quite a difference.... Changing from Sonar 8 to Professional at the same time as upgrading from XP to W10 has been a real challenge, but I'm getting there.
 
I bought a Digitech RP55 too, but guess what...I soon went back to the Boss and hooked it up to get those tones
 
Always good talking to you Kenny

 
Jyemz
 
 
 



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kennywtelejazz
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Re: My Focusrite 2i4 started acting up on me so much I nearly wound up in the looney bin 2015/12/15 04:58:39 (permalink)
jamesg1213
kennywtelejazz
 
 
 
Now that you have this I would imagine you probably don't have to use the Boss as a preamp any more unless you want the guitar tones it has.
 
Hey James , you know what ? You and I have been hanging around for some time around here .
We were so conservative back in the past . Now  with us both on Win 10 and using the 2i4 , we are getting a taste of life on the bleeding edge
 
have a good one ,
 
Kenny
 




 
That is true Kenny, I take along time to change things if they're working   Must admit, going from my old DAW (AMD Athlon 2.6 with 2GB RAM) to an Intel i7 with 16GB has made quite a difference.... Changing from Sonar 8 to Professional at the same time as upgrading from XP to W10 has been a real challenge, but I'm getting there.
 
I bought a Digitech RP55 too, but guess what...I soon went back to the Boss and hooked it up to get those tones
 
Always good talking to you Kenny




WOW you really did make a lot of positive changes there James . It sounds like you have a very robust computer .
I'm happy for you . You got the ears and you use very good taste in your music
 
Hang in there with the Win 10 and SONAR Professional . I went from XP with SONAR 6PE to Win 8 with  X3PE and I had a tough time for a while ....Win 8 just drove me nuts , it was to much of a shock too me.
It was also hard for me to bond with X3 because all I had for that setup was a 15 inch laptop .
Everything was too tight on my screen , I didn't know how to do most of what I used to know how to do and  I was new to using the 2i4 ...The 2i4 was a good choice , but it changed everything about how I was used to monitoring my music .I enjoyed running an external mixer when I used XP with my 1010lt and I guess I didn't need it with the 2i4 unless I wanted to use it .
For what this might be worth ,
I think you are better off going to Win 10 and bypassing Win 8 . Also, I think is was good that you are now on Professional . A couple of weeks ago I upgraded to SPlat and for me it is good riddance X3 , See Ya Later .
I much prefer the GUI and the way SPlat is set up ..also SPlat performs a lot better on both my lap tops ....
 
I have an RP 200 ( I bought it when I played with Andrae Crouch .)  
Ran that Bad Boy into my BR1100CD and used it for my guitar sounds on Diving Duck Blues ..(my u tube )
Hey James , please don't tell any body
 
The RP's can be dialed in with a little bit of work . They can certainly sound very good once you tell the RP who's the boss
My apology's for not making it over to the songs forum yet . I know you have a new tune up over there .
 
Check this out , tonight I was playing some guitar to a drum beat working out some ideas . I reach over to the 2i4 to adjust the headphone knob and the right channel bliped in again at the correct volume .
So i pushed it hard with my thumb and got it to work ....it may still be working ....
I knew this freaking thing has a hardware problem ...maybe a cold solder joint or loose connection .... 
 
nice talking with you James
 
Kenny
 
 

                   
Oh Yeah , Life is Good .
The internet is nothing more than a glorified real time cartoon we all star in.
I play a "Gibson " R 8 Les Paul Cherry Sunburst .
The Love of my Life is an American Bulldog Named Duke . I'm currently running Cakewalk By BandLab as my DAW .
 
https://soundcloud.com/guitarist-kenny-wilson
 
https://www.youtube.com/user/Kennywtelejazz/videos?view=0&sort=dd&shelf_id=1
 
http://www.soundclick.com/bands/pagemusic.cfm?bandID=427899



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