Mannymac
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Update Plan question
Hi fellow Users and Cakewalk. My first 12 months with Sonar are nearly over and I will soon have to decide whether to stay on the upgrade plan or not. One question I have ( and I am sorry if this already has been answered) is: Say I cancel after month 3 of my new 12 months update plan and I will be reverted back to demo mode according to the information on the store: How will I be able to then get back to the version I "own" after my initial 12 months (Lexington in my case). Or how will Sonar even know which version I am entitled to and which version I am not entitled ton any longer because of my cancellation?
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Andrew Rossa
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Re: Update Plan question
2016/01/13 13:29:30
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I assume you are paying monthly, correct? If so, you'll be reverted back to SONAR Lexington, the last version you completed your 12 payments. If you did a 13th, and there was a new update, you would get reverted back to that update. As long as they're consecutive, you keep the last one you paid for at the time. We are also offering lower pricing on a one-time payment. We will know and you can roll back in Command Center to the last version.
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Mannymac
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Re: Update Plan question
2016/01/13 13:52:12
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Thanks :) One question left: If i do not pay now for an entire year and then pick up the subscription model again: Will I have to pay just the normal monthly upgrade rate or for any updates I missed in those last 12 months as well?
post edited by Mannymac - 2016/01/13 14:14:23
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Andrew Rossa
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Re: Update Plan question
2016/01/13 14:27:15
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Mannymac Thanks :) One question left: If i do not pay now for an entire year and then pick up the subscription model again: Will I have to pay just the normal monthly upgrade rate or for any updates I missed in those last 12 months as well?
Yes, you'd pay the normal monthly upgrade rate. You would have to complete 12 more payments to own the product just like now. I'll future proof my answer a bit more. There is absolutely no plan to change normal monthly pricing at this point and in fact we lowered the Platinum renewal pricing but price is always subject to change.
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Bristol_Jonesey
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Re: Update Plan question
2016/01/13 14:36:08
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Hi Andrew. My membership runs until 24th January. Will I be prompted before this date to renew my membership automatically or do I have to do it manually? Thanks
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Andrew Rossa
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Re: Update Plan question
2016/01/13 15:15:34
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Bristol_Jonesey Hi Andrew. My membership runs until 24th January. Will I be prompted before this date to renew my membership automatically or do I have to do it manually? Thanks
Are you doing the monthly?
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Bristol_Jonesey
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Re: Update Plan question
2016/01/13 16:15:27
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CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Bristol_Jonesey
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Re: Update Plan question
2016/01/13 16:41:02
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Sorry, should have read the Announcement  . Everything's explained in the links and I've just renewed
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Paul P
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Re: Update Plan question
2016/01/13 22:13:17
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Mannymac Say I cancel after month 3 of my new 12 months update plan and I will be reverted back to demo mode according to the information on the store:
Just in case Andrew's post up above (and he's the reference) isn't quite clear, if you cancel 3 months after your first 12 have been completed (with no breaks in between) you get to keep the version as it exists at 15 months. As long as you keep paying, you get to keep the lastest version. However, once you skip a month, you have to do another consecutive 12 months before you can keep anything new again and the process repeats.
Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
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Mannymac
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Re: Update Plan question
2016/01/14 11:26:36
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The more I learn about this the more I realize that this subscription model beats Avids by far!! Thank you Cakewalk.
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Bristol_Jonesey
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Re: Update Plan question
2016/01/14 11:36:14
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Don't mention the 'S' word
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Karyn
Ma-Ma
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Re: Update Plan question
2016/01/14 11:48:04
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Since when has Avid been spelled with an 'S' ?
Mekashi Futo. Get 10% off all Waves plugins.Current DAW. i7-950, Gigabyte EX58-UD5, 12Gb RAM, 1Tb SSD, 2x2Tb HDD, nVidia GTX 260, Antec 1000W psu, Win7 64bit, Studio 192, Digimax FS, KRK RP8G2, Sonar Platinum
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