Grrrrr Crash while simply copying and pasting midi in Platinum

I lost about a half hour's work tonight in Platinum when the program hung while copying and pasting some midi.
 
I had a pretty substantial guitar midi part I had recorded and was altering notes everywhere to create more of a travis pick arrangement with variations. I was simply moving some notes up and down and breaking the bars into measure size chunks. Then I would paste them into another midi track to get the pieces assembled the way I wanted.
 
So basically all I was doing was moving around midi notes and copying a measure at a time to a new track. Nothing intensive, but when I did the absolute last paste and was about to save. Grrrrr ... Platinum stopped responding. I know in the past with X3 if I did have the rare crash and I started up X3, I was offered a temp file to see if there might be a recovery point which usually worked. Platinum offered nothing even though I am sure I have auto saves set every 5 minutes.
 
The only thing weird I noted about working with midi in Platinum is every time I adjusted a note length, the first time I did the adjustment the note would jump back to the original length. When I adjusted it the second time the adjustment took.
 
Don't know if anyone else has had this kind of problem like my crash, but the midi implementation has changed and not for the better as far as I'm concerned.
 

I'm sorry that you lost your work. I'm not sure what caused the crash, but one recommendation I have is to use CTRL+S incessantly. It's become such a habit that I almost do it subconsciously now. I pretty much press it after I've done anything. I close the PRV window - CTRL+S. I add a virtual instrument - CTRL+S. I copy a track - CTRL+S. I record or write any new part - CTRL+S (sometimes twice - haha!). It's such a quick thing to do that it doesn't even interrupt your workflow and can really save you when things like this happen. 

a forum host should point out that using your email as a username is not the best way to avoid spam

pwalpwal
a forum host should point out that using your email as a username is not the best way to avoid spam

I was looking for a way to change my user name, but could not find any way to edit it. Can anyone tell me how to change my user name or point me to a faq on this?

Just had my first crash while changing a setting in AD2. It sent a crash report so hopefully someone will look at the reason.
I have "save" as one of my 9 buttons on the Custom Module and hit it often!
 
Grum.

As you may see, I was able to change my user name from my email address to the new name. It also seems to change previous posts to the new name. I will detail this in a separate post because Tech Support told me this new ability was applied just this morning. Talk about a timely change
 
I reported my crash bug with the midi edit to the same tech. I will happily admit I was pleased pink at the helpfulness of Tech Support after only a 2 minute wait to be serviced.
 
He did not have anything on the problem, but he noted that this happened during a standard midi edit to keep a note out there in case there are other reports.
 
He did have me rescan my plugins and strangely enough 3 new plugins appeared. I also reported a plugin naming error in the conversion from X3 to Platinum. X3 listed 'Kontact 5 8 out', 'Kontact 5 16 out' and 'Kontact 5 64'. In the new insert plugin list, I had 3 Kontact 5 instances listed but all named simply as 'Kontact 5'.  He showed me how to edit the names back to the full names through the plugin manager which really allows you to call your plugin anything you want.
 
The issue that really frustrated me about the crash was that I lost 30 minutes of work (of course because I did not hit save during that time), but the frustration was that in X3 I had set Sonar to auto save every 5 minutes. When I returned from the crash it did not offer to select a restore point and therefore I believed that the upgrade did not carry my preference over for 5 minute saves. Well I was wrong. It did carry over the preference. Then I was disturbed that it was not auto saving, but when I looked in the folder I found the Auto Save point (Hurrrraaaah). The only thing was that Sonar did not realize I had a previous crash so it did not offer me the chance to select the Auto Save. I can live with that because my Auto Save meant I only lost 3 minutes of work ... another Hurrrraaaah.
 
At the end of it all, I was so pleased with the support help. He did not try to rush me off the line and gave me some great tips on things I should do to prevent upgrade blues. Thanks CW and great Tech Support.

Same happen to me when I use "Paste Special" ... grrrr.
 

I think It 's a memory issue so If you have this kind of error you would have to lower your sampling rate or Big depth or increase your computer memory

Lower your "Maximum Undo Levels" in Edit > History

williamcopper
I would say 6 out of 10 of my relatively infrequent crashes are related to paste.   Most recently, exactly as in the OP:  a very simple project, a few hours of fairly simple work, copy, paste special, and crash. 
 
In addition to save -- which, imo, is not always a good option, because it overwrites a known good version with a potentially bad version, bad both in Sonar issues and in the construction of the music -- I find that using 'bounce to clips' with all midi tracks selected is a way to hold off crashes.   Possibly superstition, but I don't think so!  

I think you're close to the mark. As the clip count starts to go up when slicing up and copying clips around, I've noticed that Sonar can get flaky. Rejoining clips as I move down the timeline seems to keep things stable.
 
Regards,
Dan

pwalpwal

dcumpian As the clip count starts to go up when slicing up and copying clips around, I've noticed that Sonar can get flaky. Rejoining clips as I move down the timeline seems to keep things stable.

hey dan, what sort of numbers are we talking here? 100 clips, 1000?

Not even 100. I've had Sonar go tits up with 30-40 clips on a track. You get a couple of tracks like that and you are almost guaranteed a white screen.
 
Dan
 

pwalpwal

dcumpian

pwalpwal

dcumpian As the clip count starts to go up when slicing up and copying clips around, I've noticed that Sonar can get flaky. Rejoining clips as I move down the timeline seems to keep things stable.

hey dan, what sort of numbers are we talking here? 100 clips, 1000?

Not even 100. I've had Sonar go tits up with 30-40 clips on a track. You get a couple of tracks like that and you are almost guaranteed a white screen.
 

hmm, i wonder if it's history/undo management related? sonar tries to store the complex combination of edits/etc, but something triggers the flakiness; maybe some corrupted history-save that doesn't become immediately apparent; could explain a whole bunch of issues in the forum actually maybe

I believe it is, which is why I suggested lowering the "Maximum Undo Levels" in Edit > History

I had such a crash when using following (not officially supported) configuration: SONAR X3 + Windows 10. It was solved when I bought Platinum. In fact now there is at least a daily crash, but not when copying and pasting MIDI.