Subscribed , but demo mode? Solved

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eric.birchall
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2016/01/29 15:43:33 (permalink)

Subscribed , but demo mode? Solved

I seem to have some problems with my renewed subscription and Manchester , can anyone help point me in the right direction.
I subscribed for 2016 on the 18 Jan and according to my account this is recorded ( there was one failed payment but the second was completed)
I have just upgraded to Manchester but once completed was told I needed a subscription and was running in demo mode only.
When I was using the command centre , the "watch video" screen was not working properly , perhaps because I am set at 125% screen size? I did get an out of recourse message during the rapture upgrade but it seemed to finish OK
 
Ric
post edited by eric.birchall - 2016/01/29 15:59:11

Sonar Platinum , Windows 10 64bit
Intel Core2 Quad Q9550 8GB  1TB (as 2 drives)
240 GB SSD  KORG Kross , Roland Octa-Capture 1.51 (1.5.2 Driver) , dual monitors
 
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    Zargg
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    Re: Subscribed , but demo mode? 2016/01/29 15:50:54 (permalink)
    Hi. Maybe try to logout of CCC, reboot and log back in? do you have the latest CCC?
    Best of luck.

    Ken Nilsen
    Zargg
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    Win 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII
    Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
     
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    scook
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    Re: Subscribed , but demo mode? 2016/01/29 15:51:20 (permalink)
    Are you running Command Center v1.1.4.3? Click CTRL+gear in the upper right of the Command Center to see the version.
    Did you reboot after updating the Command Center?
    #3
    eric.birchall
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    Re: Subscribed , but demo mode? (Seems OK now) 2016/01/29 15:53:39 (permalink)
    When I ran the CCC it asked me to upgrade to the latest version which I did  , just tried a re-boot , will open CCC again
    Ric

    Sonar Platinum , Windows 10 64bit
    Intel Core2 Quad Q9550 8GB  1TB (as 2 drives)
    240 GB SSD  KORG Kross , Roland Octa-Capture 1.51 (1.5.2 Driver) , dual monitors
     
    #4
    eric.birchall
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    Re: Subscribed , but demo mode? 2016/01/29 15:57:51 (permalink)
    I restarted , ran Splat and was told was in demo more , I opened CCC and hit launch from within there and it seems to be OK now , sorry for the hassle!
    Ric

    Sonar Platinum , Windows 10 64bit
    Intel Core2 Quad Q9550 8GB  1TB (as 2 drives)
    240 GB SSD  KORG Kross , Roland Octa-Capture 1.51 (1.5.2 Driver) , dual monitors
     
    #5
    Zargg
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    Re: Subscribed , but demo mode? 2016/01/29 16:10:45 (permalink)
    Glad you got it figured out

    Ken Nilsen
    Zargg
    BBZ
    Win 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII
    Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
     
    #6
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