Kev914
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[Solved] Rapture Pro no longer works in this update
I installed this update, but now I am sorry I did. Now Rapture Pro doesn't work at all! No sound at all!
In the previous version, the first time I tried Rapture Pro, I was only getting intermitant sounds. It was skipping some notes. And then I got a message about it running in demo mode and that it would drop notes. It said to open the command center so that it would run in real mode. I did that and then it started working and sounded great. Amazing really. But now the song I just completed has no music; just drums. The drums were created with session drummer. Everything else was created using Rapture Pro.
I even tried reinstalling Rapture Pro. Didn't help.
I tried create a new test song. Dimension Pro worked OK. Rapture Lite worked OK. But Rapture Pro gives absolutely no sound.
I'm about to ask for a refund on Rapture Pro. It sounds really good WHEN it works.
Wonderful update so far!
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jih64 
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Re: Rapture Pro no longer works in this update
2016/01/25 22:02:05
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Does Rapture Pro work correctly as standalone ?
Do you have another DAW you could try it in as a vsti ?
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Kev914
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Re: Rapture Pro no longer works in this update
2016/01/25 22:02:06
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Well, I reinstalled the entire Rapture Pro package for all the good it did. No sound whatever. I even tried various instruments.
I saw some other posts where people had issues before because some of parts weren't installed where they needed to be. But my original install was via the Command Center and so was the re-install.
It's not exactly a picnic installing through the Command Center. There doesn't appear to be a was to select the entire Rapture Pro package. And after each piece installs, it has to check all your products for updates even though it just checked for them a few minutes ago.
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jih64
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Re: Rapture Pro no longer works in this update
2016/01/25 22:13:51
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Kev914
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Re: Rapture Pro no longer works in this update
2016/01/25 22:19:23
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Sorry your response wasn't there were I replied to my own post.
I don't know how to try it as a stand alone.
I'm not sure what a DAW is either. But I'll check the internet.
I normally just add a soft synth and then open it and choose an instrument and use the staff or piano views to enter my songs. This works for Dimension Pro and Rapture LE and worked for Rapture Pro too until I updated. I haven't had Rapture Pro long and the song I just did was the first time I used it.
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kb420
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Re: Rapture Pro no longer works in this update
2016/01/25 22:23:16
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I have Rapture Pro and I also installed the latest update (Manchester). I don't seem to be having a problem at all with Rapture Pro. It opens with no problem. I have sound, and I can sequence it inside of Sonar and my other DAWs.
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Kev914
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Re: Rapture Pro no longer works in this update
2016/01/25 22:25:11
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No, I don't have a DAW.
If you mean by stand alone, clicking on the Rapture Pro icon and then loading an instrument and then clicking on the keyboard at the bottom...then no there is no sound there either. But there is no sound in Rapture Session when I try it that way either. But Rapture session (is this the LE?) works OK in Sonar Professional.
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jih64
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Re: Rapture Pro no longer works in this update
2016/01/25 22:28:56
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Sonar is a DAW, say you might have REAPER or something else.
You should have a shortcut to the standalone, but if not you can go to (depending your installation)
C\Program Files\Cakewalk\Vstplugins\Rapture Pro\Rapture Pro_64.exe
Right click on that and choose Send to - Desktop (Create Shortcut)
I can't recall whether or not installing the standalone was an option, so if it was and you never selected it, you won't have it.
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Kev914
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Re: Rapture Pro no longer works in this update
2016/01/25 22:49:38
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I have the shortcut and I opened it and I load an instrument and then clicked on the keyboard at the bottom but didn't hear any sound. The keys looked like they were presses though.
I have an icon for rapture session too. Tried it the same way. But no sound. Rapture session works in sonar though.
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Kev914
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Re: Rapture Pro no longer works in this update
2016/01/25 22:57:41
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Maybe it's still running in demo mode and the trial period I over. Would that make it have no sound? I own it though. I have a serial number. Had it when I installed through the command center. But the other day it said it was running in demo and to open the command center to activate. I did that. Haven't seen that message since.
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Hatstand
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Re: Rapture Pro no longer works in this update
2016/01/26 03:19:29
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Have you checked the output settings of the standalone when you open it to check it is pointing to the correct inputs and outputs?
I have Rapture Pro and have no problems with it.
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mettelus
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Re: Rapture Pro no longer works in this update
2016/01/26 05:13:27
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^^ please check this in the standalone version. If a program visually responds but has no sound, it is often a routing issue (sending audio to something not really on).
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jih64
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Re: Rapture Pro no longer works in this update
2016/01/26 05:27:06
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Also, you didn't happen to install the Rapture Pro's multisamples to a custom directory ? because I have seen an update for CCC change your custom settings without notice, not sure if then reinstalling Rapture Pro again as you have would change where it looks for those.
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Kev914
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Re: Rapture Pro no longer works in this update
2016/01/26 07:40:19
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Thanks for trying to help me.
I did not change the install location in Command Control from the default either time that I installed Rapture Pro (or anything else that it installed. The plug in manager says they are here:
c:\program files\common files\vt3\Rapture Pro\RapturePro_64.VT3
Rapture session is in a similar directory and it works in Sonar Professional
c:\program files\common files\vt3\Rapture session\RaptureSession_64.VT3
In Sonar, the midi track has no input, but is routed to 1rapturepr1. Rapture Pro has an input of OMNI and an ouput of Master. And Master has no input and an output of the speakers in my computer. If I add some notes via the staff menu to either the midi track or the rapture track, nothing plays.
If I do the same set up with Dimension Pro or Rapture Session, I get sound.
In the stand alone, the output is grayed out. If I click on one of the sample rates, then the output becomes active, but clicking on it does nothing. Should there be a list or something when you click on output? When I click on one of the sampling rates, if I go back and check it doesn't get checked. I would have thought clicking on one would have checked it. But like I said the Output menu becomes active but has no entries.
I am not using the ASIO. I have tried using it a couple of times, but when I switch to it, then I don't get any sound from anything in Sonar when using ASIO. Maybe I'm missing a step.
And I did load a program (or instrument) to Rapture Pro when I tried to use it in both Sonar and the stand alone.
I do have Sibelius 7 First and Notation that I use for creating sheet music. I know they have their own instruments. Don't know if it is possible to try and use Rapture Pro in them.
Thanks again.
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Kev914
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Re: Rapture Pro no longer works in this update
2016/01/26 08:05:57
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Just wanted to add...
I only had Rapture Pro for about a month. The first couple of days I tried to use it (with the previous version of Sonar), I would only get intermitent sound. It would play a few notes and then drop some. Then I got a notice that Rapture Pro was running in demo mode and that I should open Command Center to activate it. It said it would drop notes like it was. I opened the command center and I could see that rapture pro was completely installed and I could see my serial number, but I couldn't find any way to activate it. I went back to Sonar Professional and looked for a way to enter the serial number, but found no way. But then Rapture Pro started working and the sound was amazing. It worked for about a week and then I installed the new update and now it gives me no sound at all.
I am running Windows 10. I know that if you don't run a program as administrator, that sometimes the serial number doesn't get written to where it needs to go and then you have to enter the serial number each time you run the program. At least this used to happen in previous versions of Windows. I am sure I installed the original version of Command Center using Run as administrator, but I am not sure what happens when it installs the programs. That's why I wondered if it might still be running in demo mode. Anyway to check?
*****Hey,...I just tried it in Sonar X3 and it rapture pro works there. It says that it is running build 209. I don't know if the Command Center updates Sonar X3 or not. But I get sound following the same steps I described above.****
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BobF
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Re: Rapture Pro no longer works in this update
2016/01/26 08:12:13
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Kev914 -
Rap Pro continues to work fine in the new Sonar release for me too.
Since yours seems to be an isolated case, the Cakewalk support guys might be able to help.
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Atsuko
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Re: Rapture Pro no longer works in this update
2016/01/26 10:31:57
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Kev914
Just wanted to add...
I only had Rapture Pro for about a month. The first couple of days I tried to use it (with the previous version of Sonar), I would only get intermitent sound. It would play a few notes and then drop some. Then I got a notice that Rapture Pro was running in demo mode and that I should open Command Center to activate it. It said it would drop notes like it was. I opened the command center and I could see that rapture pro was completely installed and I could see my serial number, but I couldn't find any way to activate it. I went back to Sonar Professional and looked for a way to enter the serial number, but found no way. But then Rapture Pro started working and the sound was amazing. It worked for about a week and then I installed the new update and now it gives me no sound at all.
I am running Windows 10. I know that if you don't run a program as administrator, that sometimes the serial number doesn't get written to where it needs to go and then you have to enter the serial number each time you run the program. At least this used to happen in previous versions of Windows. I am sure I installed the original version of Command Center using Run as administrator, but I am not sure what happens when it installs the programs. That's why I wondered if it might still be running in demo mode. Anyway to check?
*****Hey,...I just tried it in Sonar X3 and it rapture pro works there. It says that it is running build 209. I don't know if the Command Center updates Sonar X3 or not. But I get sound following the same steps I described above.****
Hi, kev914, Rapture Pro was a separate purchase, it didn't come free with Sonar, at least, I had to buy it...
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Kev914
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Re: Rapture Pro no longer works in this update
2016/01/26 10:39:57
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brundlefly
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Re: Rapture Pro no longer works in this update
2016/01/26 10:41:20
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Kev914
I am not using the ASIO. I have tried using it a couple of times, but when I switch to it, then I don't get any sound from anything in Sonar when using ASIO. Maybe I'm missing a step.
You should try that again if your interface has native ASIO driver, and have the forum help troubleshoot if problems persist. In the mean time, try lowering your WDM buffer if you can. The combination of WDM and a high buffer size can cause problems like this.
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Kev914
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Re: Rapture Pro no longer works in this update
2016/01/26 13:31:03
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I called Tech support and he did a support session into my computer and he checked various things. He thought maybe the sounds weren't loading, but he said they were. Then he went to a panel in Rapture Pro and there was a setting somewhere called cc12 and I think he turned it off. Not sure if he then turned it back on or not. He said that it was blocking the sound. He said it was a known bug and it would be addressed in the next update. He did try reloading Rapture Pro to make sure that the change would stick and it did. I wished I could give better details. He showed me what he did but after we disconnected, I wasn't able to find the setting again. But he did say he would send me the details of what he did.
And I apologize for being a little torqued in my first post. I was upset because I finally got Rapture Pro to work and then almost as suddenly it didn't work again.
Have to say that Rapture Pro sounds amazing. And I really like Sonar too.
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Atsuko
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Re: Rapture Pro no longer works in this update
2016/01/26 14:15:10
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Desktop Intel I7 12GB RAM Win 10 64bit - Focusrite Scarlett 18i8 2nd gen - Roland A-300 PRO - Yamaha HS50M speakers - Sonar Platinum/CbB - Samplitude Pro X3 - Studio One 4 - Melodyne 4 Studio - Ozone 8 Adv - Neutron 2 Adv - RX7 Adv - ARC2 // Notebook Dell I7 8GB RAM Win 10 64bit
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Kev914
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Re: Rapture Pro no longer works in this update
2016/01/26 21:08:40
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I heard back from Tech Support and the update is suppose to fix the issue I was having. (I applied the update and everything still works.) Tech Support said if it didn't work to open the Mixer Menu and then click on Mod Matrix. Then find cc 127 in the source list and set it to off. I checked it out and cc 127 doesn't appear to be listed anymore.
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rabeach
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Re: Rapture Pro no longer works in this update
2016/01/26 21:58:53
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i guess they will have to rewrite the manual then. :-)
Modulation Matrix Sources
Source Description
CC 1 – CC 127 MIDI Continuous Controllers 1 – 127
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Anderton
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Re: Rapture Pro no longer works in this update
2016/01/26 23:48:12
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CC 127 enables polyphonic mode, which disables monophonic operation, so it's not really pertinent to Rapture Pro. Perhaps the issue came about because a CC127 message should automatically turn off all notes that are sounding. Maybe a controller sent out a CC127 message to insure polyphonic operation, but after receiving it, RP got stuck in a "no notes sounding" mode. If the last update took out the option to receive CC127 issues, it's certainly no loss.
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rabeach
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Re: Rapture Pro no longer works in this update
2016/01/28 07:51:50
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Some existing instruments/presets in rapture pro use CC127 in the modulation matrix as a source for a modulation destination. Did cakewalk go through and reassign these to another controller when they removed CC127 from use? Or did that existing mapping just disappear from existing instruments/presets?
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Kev914
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Re: Rapture Pro no longer works in this update
2016/01/28 08:27:55
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Tech Support never said that it was removed so I don't know if it was or it wasn't. He just told me if I don't get any sound to goto the Mixer Menu and then open Mod Matrix and turn CC 127 to off in the source list. I wasn't getting any sound and when he turned that off, I got sound again. He also said the the new update that came out after we talked fixes the issue.
I said that I don't see it in the list when I open the Mod Matrix. Maybe I haven't opened the right instrument or maybe I haven't done what ever triggers it. Or maybe it was removed. Maybe that's why I don't see it. Most of this is all new to me so I don't even know what it means.
I did try several different instruments and I don't see it listed in the Mod Matrix.
Anyway, I'm happy that my issue has been fixed.
And I also meant to thank Atsuko for telling me about the update.
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Atsuko
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Re: Rapture Pro no longer works in this update
2016/01/28 08:34:52
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Kev914
(...) And I also meant to thank Atsuko for telling me about the update.
You're wellcome!!
Desktop Intel I7 12GB RAM Win 10 64bit - Focusrite Scarlett 18i8 2nd gen - Roland A-300 PRO - Yamaha HS50M speakers - Sonar Platinum/CbB - Samplitude Pro X3 - Studio One 4 - Melodyne 4 Studio - Ozone 8 Adv - Neutron 2 Adv - RX7 Adv - ARC2 // Notebook Dell I7 8GB RAM Win 10 64bit
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rabeach
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Re: Rapture Pro no longer works in this update
2016/01/28 12:36:31
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okay, thanks for the response looks like they have not removed it. it is still available for source selection.
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IainThompson
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Re: Rapture Pro no longer works in this update
2016/01/31 03:57:06
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Can someone please confirm that this is properly fixed. I get exactly the same symptoms as the OP ( No sound through Rapture Pro, despite the routings all appearing to be OK, and by switching to another synth such as Dimension Pro it works fine ). I have Manchester build 21.12.00.36 and Rapture Pro update 4 build 2.0.4.25 installed. If there is a work around or a check on CC127 that I could make this would also be useful information for me. Thanks
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