Membership...again?

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Maarkr
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2016/02/07 14:55:42 (permalink)
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Membership...again?

I noticed that in My account ...My membership it says that it is good thru March 7, and the next billing is Feb 22.  Two weeks ago I called Cake to confirm that my Jan-Jan Platinum membership (13 payments) should be up after the Jan update, and talking with Cleverbridge, they said they would fix it with Cake.  I don't want to continue the new membership right now and I shouldn't get billed in Feb, should I?  Any else noticing this billing?

Maarkr
Studio: SPALT Lifetime/BL Cakewalk, Studio One 3.5, UAD, Z3ta+2, IKM, NI, Waves, iZotope, Melda, Reaper
i7 3770/Giga Z77 mobo, Win10 Pro-64 w16Gb, MOTU Ultralite MK4, Yamaha HS80M wSub, Live: PX-5S, FA-06, Roland Lucina, Epi Les Paul, Ibanez Bass, Amps, e-drums, Zoom R-16...
Latest album release, NEW! Counry Classic at http://genemaarkr.bandcamp.com/
#1

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    scook
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    Re: Membership...again? 2016/02/07 15:03:41 (permalink)
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    Did you cancel your membership on your account page?
    #2
    Maarkr
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    Re: Membership...again? 2016/02/07 18:50:49 (permalink)
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    no... do you have to cancel the membership to stop the new updates?  I didn't want to cancel too early and have the past year of splat rolled back.
     
    edit  So i read some posts in the Cake store forum, which i had not done before, and cancelled my membership.  I just wanted to be sure that what i already have is safe.  It's too bad that neither the Cake or other rep would have told me that on the phone.  It's like it's a secret to keep you paying monthly.
    post edited by Maarkr - 2016/02/08 20:33:00

    Maarkr
    Studio: SPALT Lifetime/BL Cakewalk, Studio One 3.5, UAD, Z3ta+2, IKM, NI, Waves, iZotope, Melda, Reaper
    i7 3770/Giga Z77 mobo, Win10 Pro-64 w16Gb, MOTU Ultralite MK4, Yamaha HS80M wSub, Live: PX-5S, FA-06, Roland Lucina, Epi Les Paul, Ibanez Bass, Amps, e-drums, Zoom R-16...
    Latest album release, NEW! Counry Classic at http://genemaarkr.bandcamp.com/
    #3
    Maarkr
    Max Output Level: -81 dBFS
    • Total Posts : 488
    • Joined: 2011/12/10 09:35:33
    • Location: Maine
    • Status: offline
    Re: Membership...again? 2016/02/16 21:27:29 (permalink)
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    cancelled membership last week and the membership page still shows next billing 22 Feb and status active.  I clicked cancel on that page but doesn't affect the status.

    Maarkr
    Studio: SPALT Lifetime/BL Cakewalk, Studio One 3.5, UAD, Z3ta+2, IKM, NI, Waves, iZotope, Melda, Reaper
    i7 3770/Giga Z77 mobo, Win10 Pro-64 w16Gb, MOTU Ultralite MK4, Yamaha HS80M wSub, Live: PX-5S, FA-06, Roland Lucina, Epi Les Paul, Ibanez Bass, Amps, e-drums, Zoom R-16...
    Latest album release, NEW! Counry Classic at http://genemaarkr.bandcamp.com/
    #4
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