CWBRN-45084 - I can't update sonar to version Sonar Platinum Manchester

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Andrey_rbk
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2016/02/02 06:19:39 (permalink)
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CWBRN-45084 - I can't update sonar to version Sonar Platinum Manchester

I can't update sonar to version Sonar Platinum Manchester. I installed a new version of Command Center, but it doesn't see the update. Please help me.
Also I noticed that in the Command Center and Sonar have different serial numbers.
#1

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    robert_e_bone
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    Re: CWBRN-45084 - I can't update sonar to version Sonar Platinum Manchester 2016/02/02 12:21:17 (permalink)
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    Have you gone into the CCC Settings and clicked on Check Now?
     
    Bob Bone

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #2
    Andrey_rbk
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    Re: CWBRN-45084 - I can't update sonar to version Sonar Platinum Manchester 2016/02/02 12:35:05 (permalink)
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    Yes!
    #3
    Andrey_rbk
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    Re: CWBRN-45084 - I can't update sonar to version Sonar Platinum Manchester 2016/02/04 01:53:33 (permalink)
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    I contated support (27.01.2016), but haven't received any answer.
    #4
    robert_e_bone
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    Re: CWBRN-45084 - I can't update sonar to version Sonar Platinum Manchester 2016/02/11 22:41:36 (permalink)
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    Have you gotten any sort of response or resolution to your troubles with this?
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #5
    Andrey_rbk
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    Re: CWBRN-45084 - I can't update sonar to version Sonar Platinum Manchester 2016/02/15 06:57:23 (permalink)
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    Yes I solved the problem. Tech support helped me. Topic can be closed.
    #6
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