AnsweredHow to find previously submitted bug reports? [Answered]

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bitSync
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2016/02/13 20:24:02 (permalink)

How to find previously submitted bug reports? [Answered]

I looked into my Ticket List and it says 0 tickets.  But I've filed bug reports in the past.  Maybe these are different things?  How do I locate a bug report I've previously submitted and possibly retract it or amend it?  Thanks!
post edited by bitSync - 2016/02/14 09:41:35

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    jpetersen
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    Re: How to find previously submitted bug reports? 2016/02/14 07:33:50 (permalink) ☼ Best Answerby bitSync 2016/02/14 09:19:06
    Go to the Cakewalk homepage.
    Under Support>Problem Reports, click on "View an Existing Report".
    You now see everything you reported under the name you are currently logged in with.
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    bitSync
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    Re: How to find previously submitted bug reports? 2016/02/14 09:19:02 (permalink)
    jpetersen
    Go to the Cakewalk homepage.
    Under Support>Problem Reports, click on "View an Existing Report".
    You now see everything you reported under the name you are currently logged in with.

     
    Perfect.  Found it.  Thank you.

    Win7 Pro x64 SP1 / SONAR Platinum x64 (latest) / Mackie d8b + D8Bridge x32 v1.1 = MCU DAW Controller / Frontier TranzPort DAW Controller / Studiocat 3.20 GHz Intel i7 950, 24 GB DDR3 1600 RAM, Gigabyte GA-X58A-UD3R 2.0 Mainboard, 2TB SATA3 SSD / NVIDIA GeForce 9500 GT v341.95 / RME HDSP9652 PCI (ASIO) / RME ADI-8 QS / 24 bit at 44.1 / New Belgium 1554 / My Stuff

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    scook
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    Re: How to find previously submitted bug reports? 2016/02/14 09:24:09 (permalink)
    If you were looking at the "Ticket List" on the Menu in the upper right of this forum, that list is for forum tickets (spam reports, problem posts, etc.) not Cakewalk problem reports.
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    bitSync
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    Re: How to find previously submitted bug reports? 2016/02/14 09:29:38 (permalink)
    scook
    If you were looking at the "Ticket List" on the Menu in the upper right of this forum, that list is for forum tickets (spam reports, problem posts, etc.) not Cakewalk problem reports.


    I was.  Thanks.

    Win7 Pro x64 SP1 / SONAR Platinum x64 (latest) / Mackie d8b + D8Bridge x32 v1.1 = MCU DAW Controller / Frontier TranzPort DAW Controller / Studiocat 3.20 GHz Intel i7 950, 24 GB DDR3 1600 RAM, Gigabyte GA-X58A-UD3R 2.0 Mainboard, 2TB SATA3 SSD / NVIDIA GeForce 9500 GT v341.95 / RME HDSP9652 PCI (ASIO) / RME ADI-8 QS / 24 bit at 44.1 / New Belgium 1554 / My Stuff

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    slartabartfast
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    Re: How to find previously submitted bug reports? 2016/02/14 12:14:14 (permalink)
    Is there a list of all known issues/verified problem reports somewhere accessible to everyone?
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