Helpful ReplyInstallation of Control Center and Platinum download hangs on Win7

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pinguinotuerto
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2016/03/09 00:44:08 (permalink)

Installation of Control Center and Platinum download hangs on Win7

First, installation of Control Center hanged, grayed out and acted weird before it finally installed. Now trying to download the 60 day trial of Platinum for X3 Producer owners on Win 7 through Control Center and it hangs and it's acting very "funny." Screen grays out, comes back, computer fan gets really loud, then control center screen graphics come back. Wow!!!!! It this is any indication of how Platinum might run on my system, I may not even try it out.  Anyone having issues on Win7? Thanks!

HP DV7-3085 Laptop (Intel Core i7 720 1.6 GHZ, 6 GB RAM, 1333 MHZ FSB, 2 500GB 7200 RPM Internal HDs, 17" screen), HP 2009m Monitor, 2TB Ext Drive
Line 6 UX8 with PodFarm 2 Platinum

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AD2 w Roland V-Drums (TD4KX2)
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#1
Ludus
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Re: Installation of Control Center and Platinum download hangs on Win7 2016/03/09 07:50:53 (permalink)
Hey, If your cpu is only 1.6 ghz,then splat may not run. check system requirements.
#2
tenfoot
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Re: Installation of Control Center and Platinum download hangs on Win7 2016/03/09 08:20:59 (permalink)
PassiveDrift
Hey, If your cpu is only 1.6 ghz,then splat may not run. check system requirements.


 

It's an i7! It will run like the wind:) 
 
 
pinguinotuerto
First, installation of Control Center hanged, grayed out and acted weird before it finally installed. Now trying to download the 60 day trial of Platinum for X3 Producer owners on Win 7 through Control Center and it hangs and it's acting very "funny." Screen grays out, comes back, computer fan gets really loud, then control center screen graphics come back. Wow!!!!! It this is any indication of how Platinum might run on my system, I may not even try it out.  Anyone having issues on Win7? Thanks!




Sorry to hear you are having troubles. Stick with it - it is well worth it.   Does the Platinum download show up in your account? If so you could download and install it manually. 
I am running platinum on a DV6 and it is rock solid. You should have no trouble once you get up and running on your D7.

Bruce.
 
Sonar Platinum 2017-09, Studio One 3.5.3, Win 10 x64, Quad core i7, RME Fireface, Behringer X32 Producer, Behringer X32 Rack, Presonus Faderport, Lemure Software Controller (Android), Enttec DMXIS VST lighting controller, Xtempo POK.
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ChristopherM
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Re: Installation of Control Center and Platinum download hangs on Win7 2016/03/09 08:41:33 (permalink)
Might this be anything to do with the need to "Run as Administrator ..."?
 
#4
Ludus
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Re: Installation of Control Center and Platinum download hangs on Win7 2016/03/09 08:48:49 (permalink)
hum? I thought that a speed of 1.6ghz trying to run a program that needs at least 2.6ghz might have something to do with fan over running. I would un install it and reboot the modem and try it again fresh.
post edited by PassiveDrift - 2016/03/09 09:12:20
#5
tenfoot
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Re: Installation of Control Center and Platinum download hangs on Win7 2016/03/09 08:57:56 (permalink) ☄ Helpfulby pinguinotuerto 2016/03/09 10:32:37
ChristopherM
Might this be anything to do with the need to "Run as Administrator ..."?
 


I suspect the appearance of what looked like a hung grey screen may well have been the installation of a c++ update that came with the control centre install iirc.  It took forever on my win 7 machine too. 



Bruce.
 
Sonar Platinum 2017-09, Studio One 3.5.3, Win 10 x64, Quad core i7, RME Fireface, Behringer X32 Producer, Behringer X32 Rack, Presonus Faderport, Lemure Software Controller (Android), Enttec DMXIS VST lighting controller, Xtempo POK.
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tenfoot
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Re: Installation of Control Center and Platinum download hangs on Win7 2016/03/09 09:03:34 (permalink)
PassiveDrift
hum? I thought that a speed of 1.6ghz trying to run a program that needs at least 2.6ghz might have something to do with fan over running. 


It's a 4 core 8 thread processor.  Always tricky when you just look at one number:) 
 
http://ark.intel.com/m/products/43122/Intel-Core-i7-720QM-Processor-6M-Cache-1_60-GHz#@product/specifications
 

Bruce.
 
Sonar Platinum 2017-09, Studio One 3.5.3, Win 10 x64, Quad core i7, RME Fireface, Behringer X32 Producer, Behringer X32 Rack, Presonus Faderport, Lemure Software Controller (Android), Enttec DMXIS VST lighting controller, Xtempo POK.
#7
pinguinotuerto
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Re: Installation of Control Center and Platinum download hangs on Win7 2016/03/09 10:22:17 (permalink)
Thanks Bruce! It's encouraging to hear that it runs well for you on a similar machine. Yeah, I didn't think system requirements were an issue. I already run X3 and record with lots of plugins without issues. It downloaded overnight, so I'll take it for a spin later in the week. Also, thank you PassiveDrift for lending a helping hand.

HP DV7-3085 Laptop (Intel Core i7 720 1.6 GHZ, 6 GB RAM, 1333 MHZ FSB, 2 500GB 7200 RPM Internal HDs, 17" screen), HP 2009m Monitor, 2TB Ext Drive
Line 6 UX8 with PodFarm 2 Platinum

2 Joe Meek VC6Q British Channels
Sonar Platinum & X3e Producer (64 Bit)

AD2 w Roland V-Drums (TD4KX2)
Windows 7 Home Premium (64 bit)

KRK VXT 8 Monitors
Frontier Alphatrack, Razer Naga Mouse, nanoKontrol2
 

#8
tenfoot
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Re: Installation of Control Center and Platinum download hangs on Win7 2016/03/09 12:04:45 (permalink)
Glad you finally got it.  Have fun:) 

Bruce.
 
Sonar Platinum 2017-09, Studio One 3.5.3, Win 10 x64, Quad core i7, RME Fireface, Behringer X32 Producer, Behringer X32 Rack, Presonus Faderport, Lemure Software Controller (Android), Enttec DMXIS VST lighting controller, Xtempo POK.
#9
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