Newest Melodyne update 4.0.4 installation errors / VST scan errors

I had an issue (different from yours) with Melodyne and contacted support. It may take a day or two, I believe there are only a few folks that actually do support. However, they will stay with you to get you up and running. Nothing but good things to say about that group here.

well, at least Celemony finally contacted me on Twitter, apologizing for the delay due to being "overwhelmed by ppl's responses to Melodyne 4" but still no help

will do

i still, STILL, have received no help from Melodyne.  something is really messed up with their customer support.  after not hearing from them for awhile, i will tweet at them on twitter, then i will get an email from Ulf, then, when i try to respond to Ulf's email, it is returned to me as "undeliverable."  so then i write an email (trying to respond to Ulf's email) to support@celemony.com & then i HEAR NOTHING BACK FROM THEM.  one time i was told that my email to support was found in their SPAM folder.  everytime i email them, i send screenshots of all the errors i get from trying to install the newest version of Studio 4 + all the specs of my PC DAW environment & it's like they never get them.  i sent them another one of these emails (with screenshots & specs) this past weekend & HAVE HEARD NOTHING FROM CELEMONY.  i tweeted at them to ask if they got my email, or if it ended up in their SPAM folder again, and they do not respond to me there either.  now i feel like they are ignoring me, a customer that spent the money to buy their product who is having a problem installing their software on a PC where all my other software works.  i can't believe how awful this situation has turned out to be.  it has been since MARCH 6th since i first requested help.

Uninstall your current version of Melodyne.

Clean up the registry using Ccleaner (some will howl at this, but if you only use the registry cleaning module you'll be safe)

Don't forget to make a back up,of the registry before cleaning it - you'll be prompted to do so anyway.

Log into your Celemony account and download your personlised file - it will be the larest version.

Install and activate. Should work.

Cheers,
Jerry

Edited for attrocious spelling 😢😢😢😢

wetdentist
thanks Jerry, i will try re-downloading.  i have already gone through uninstalling & registry cleaning & reinstalling Melodyne, but i haven't tried this process w/re-downloading my personalized Melodyne file

Any updates? Did this work for you?

no this did not work for me.  i was hoping Celemony would be more of a help, but they punted on vital customer service for me.  i mean, really, how can they not help someone who paid for their update & is having anomaly installation problems to get it installed?  not the mark of a company i would recommend to anyone.

not yet. i will probably wait until after the June 1st announcement, since Melodyne works fine on my main rig.  but really, i don't see this as something Cakewalk should be responsible for.  this is a failure of Melodyne installing on a Windows 7 x64 PC that has no problems with any of my other audio software.

I know this post is 9 months old but I was having the same problem.  This post did not help me but I figured out my particular problem.  So this is for those where my solution to my problem may help.  
 
For me, I had owned a full version of Melodyne Essentials taht was on my old computer.  But then I bought a new computer and also Melodyne Studio. My VST files are on a separate drive from my system drive.  That drive got reconnected to the new computer.  The VST scan kept failing because there was an old Melodyne Essentials DLL file in a folder named Melodyne.  The Melodyne Studio DLL installed in a folder named Celemony Melodyne.  The new one succeeded.  The old one failed because it was not registered nor installed but the error message did not help me find this folder with the bad DLL.  I just got so frustrated that I finally said "What if....?"  I deleted the Melodyne folder with the old DLL and all was well.  Hope this helps someone else in my position.

Dohhh!, just realized its an old post, LOL