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Locked[SONAR 2016.03] Crash when signing out of Analytics

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arachnaut
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March 30, 16 8:12 PM (permalink)
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[SONAR 2016.03] Crash when signing out of Analytics

I loaded preferences and signed out of analytics. Sonar crashed.
The Fault Reporter came up and I sent off the data.
 
I did not try to replicate it by turning it on/off.
 

- Jim Hurley -
SONAR Platinum - x64  - Windows 10 Pro 
ASUS P8P67 PRO Rev 3.0;  Core i7-2600K@4.4GHz; 16 GB G.SKILL Ripjaws X;
GeForce GT 740; Saffire Pro14 MixControl 3.7; Axiom 61
64-Bit audio, SR: 48kHz, ASIO 256 samples latency, Rec/Play I/O Buffers 512k, Total Round Trip Latency 13 ms, Pow-r 3 dither 
#1

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    Keith Albright [Cakewalk]
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    Re: [SONAR 2016.03] Crash when signing out of Analytics March 30, 16 10:39 PM (permalink)
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    Jim,
     
    Sorry to hear that.  We're looking into it.
    Were there any toast windows up at the time of the crash?
     

    Keith
    #2
    arachnaut
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    Re: [SONAR 2016.03] Crash when signing out of Analytics March 31, 16 1:17 AM (permalink)
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    Yes, two.
    The VST startup scan and the message about Analytics.
    I clicked on the toast message to open the Analytics preferences.
     
    I tried turning it on and off a second time and no problems appeared.
     
    By the way, this was on my laptop running Win 10 Pro, not my desktop which I did not update yet.
     

    - Jim Hurley -
    SONAR Platinum - x64  - Windows 10 Pro 
    ASUS P8P67 PRO Rev 3.0;  Core i7-2600K@4.4GHz; 16 GB G.SKILL Ripjaws X;
    GeForce GT 740; Saffire Pro14 MixControl 3.7; Axiom 61
    64-Bit audio, SR: 48kHz, ASIO 256 samples latency, Rec/Play I/O Buffers 512k, Total Round Trip Latency 13 ms, Pow-r 3 dither 
    #3
    Jim Lima [Cakewalk]
    Administrator
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    Re: [SONAR 2016.03] Crash when signing out of Analytics March 31, 16 10:15 AM (permalink)
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    Thank you very much for your report.  It is logged and being investigated.  Someone will PM you if additional information is needed.
     
    Thanks,
    Jim
     

    Jim Lima
    Cakewalk, Inc.
    #4
    Noel Borthwick [Cakewalk]
    Cakewalk Staff
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    • Location: Boston, MA, USA
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    Re: [SONAR 2016.03] Crash when signing out of Analytics April 01, 16 7:45 PM (permalink)
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    This issue has been fixed for the public release! See update notes here to get the early access build with the fix.
    post edited by Noel Borthwick [Cakewalk] - April 01, 16 11:51 PM

    Noel Borthwick
    Senior Manager Audio Core, BandLab
    My Blog, Twitter, BandLab Profile
    #5
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