woodenmusic
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No Audio Except Thru Sonar
All of a sudden, I can't play mp3s, videos, or any other sound on my PC. I've tried 2 different browsers, but no help. However, I can fire up Sonar Platinum and the audio works fine. I'm sure it's something simple, but I'm at a loss. Any guesses?
Woodenmusic: Cakewalk by Bandlab X2a Pro, i5, 4 processor PC, 16gig Ram, 2T 7200rpm HD, Focusrite Scarlett 18i20 Interface
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Anderton
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Re: No Audio Except Thru Sonar
2016/04/09 19:45:25
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I assume you're using ASIO? If so that would explain it. IIRC you have two options... 1. Run SONAR using a Windows driver mode, like WDM. 2. Don't know what version of Windows you're using, but go into the Windows audio settings and set the Focusrite as the default for Windows. Circle back and let me know if that helps. Remember that the big advantage of using Windows drivers is that, like the Mac's Core Audio, they can aggregate interfaces and run sound for different programs simultaneously. However ASIO will usually give a performance edge (YMMV) with high-performance audio applications like SONAR, so you have to decide which is more relevant to your needs.
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woodenmusic
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Re: No Audio Except Thru Sonar
2016/04/09 20:00:05
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I was using the same ASIO drivers, as furnished by Focusrite, that I've been using since I got the 18i20. They have worked perfectly for all devices up until today. I switched over to the WDM driver. The audio within sonar was completely garbled, and still, no other device played. Switched back to ASIO and all is fine within Sonar, and still not working in the Win 10 environment. Very strange...
Woodenmusic: Cakewalk by Bandlab X2a Pro, i5, 4 processor PC, 16gig Ram, 2T 7200rpm HD, Focusrite Scarlett 18i20 Interface
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Anderton
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Re: No Audio Except Thru Sonar
2016/04/09 20:02:43
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Did you try what I suggested in (2) above? Much to my chagrin, Windows often resets defaults after an update.
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woodenmusic
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Re: No Audio Except Thru Sonar
2016/04/09 20:47:16
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Sorry. Forgot to mention, yes, it's set to default. It's like something updated, but I see no evidence of that.
Woodenmusic: Cakewalk by Bandlab X2a Pro, i5, 4 processor PC, 16gig Ram, 2T 7200rpm HD, Focusrite Scarlett 18i20 Interface
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John
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Re: No Audio Except Thru Sonar
2016/04/09 21:42:20
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I haven't worried about this issue for, well, ever. I use two audio systems. One is for Sonar and other programs that can use a high quality audio interface and the other is for everything else. That one uses the on board audio chip and is quite adequate for those purposes. I've been doing this for so many years I can't say when I started doing this. I use to use a Sound Blaster along side a Tascam digital mixer. That proved to be a very simple solution to the problem of switching on and off my Tascam. Plus the TDIFF card I used had trouble with hanging Windows if it was on when I booted Windows. It became a habit that has proved useful through the years. You need to invest in a separate setup for your speakers but once its done it should not need further upgrades. The other benefit is I don't need to have all my external gear on just to read the Sonar forum.
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SuperG
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Re: No Audio Except Thru Sonar
2016/04/09 21:58:14
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☄ Helpfulby tlw 2016/04/10 12:09:43
John I haven't worried about this issue for, well, ever. I use two audio systems. One is for Sonar and other programs that can use a high quality audio interface and the other is for everything else. That one uses the on board audio chip and is quite adequate for those purposes. I've been doing this for so many years I can't say when I started doing this. I use to use a Sound Blaster along side a Tascam digital mixer. That proved to be a very simple solution to the problem of switching on and off my Tascam. Plus the TDIFF card I used had trouble with hanging Windows if it was on when I booted Windows. It became a habit that has proved useful through the years. You need to invest in a separate setup for your speakers but once its done it should not need further upgrades. The other benefit is I don't need to have all my external gear on just to read the Sonar forum.
I've had Windows reset my audio to something else. All that's needed is to right click on the speaker icon located in the tooltip area of the windows toolbar, right-click it, and select playback devices. Make sure your audio devices is set as default. I differ from John in that I use my monitors for Windows audio as well as ASIO. My driver supports concurrent ASIO and WDM.
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woodenmusic
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Re: No Audio Except Thru Sonar
2016/04/09 22:10:19
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@John, That would sure solve this PITA issue. It's just frustrating that it has worked flawlessly, up until today. The other issue that would be resolved with two systems is my monitors are powered, and they shut off when the don't thinks there's sufficient signal being supplied. Anyway, I just so happen to have another set of speakers....
@SuperG, Did that, and it's set correctly. Thanks for the right-click hint. I always went in thru the Control Panel. :)
Woodenmusic: Cakewalk by Bandlab X2a Pro, i5, 4 processor PC, 16gig Ram, 2T 7200rpm HD, Focusrite Scarlett 18i20 Interface
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rickidoo
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Re: No Audio Except Thru Sonar
2016/04/09 22:36:14
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I have similar problems, but only when I run sonar at 96K. If I run at it 41 or 48K then everything works fine outside of sonar. But if I am running sonar at 96K, then exit sonar normally, I don't hear any other sounds. I am on a windows 10 16G, I7. But concerning 96k, fortunately, if I reboot my system I regain access to all teh rest of my computer's sounds. Until the next time I run sonar at 96K. Needless to say I usually run it at 41K. Rick
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woodenmusic
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Re: No Audio Except Thru Sonar
2016/04/10 01:45:48
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That's a great hint, @rickidoo. In part of the troubleshooting process, I set the sample rate to 96k. However, when I checked in now, it was at 41 k. Strange
Woodenmusic: Cakewalk by Bandlab X2a Pro, i5, 4 processor PC, 16gig Ram, 2T 7200rpm HD, Focusrite Scarlett 18i20 Interface
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chuckebaby
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Re: No Audio Except Thru Sonar
2016/04/10 11:53:54
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I used to share speakers with my soundcard but it got to be a PITA. so I use the onboard chip with pc speakers for WMP, or online listening and I have a separate pair of KRK's running off my Focusrite. never any issues.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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John
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Re: No Audio Except Thru Sonar
2016/04/10 12:13:35
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☄ Helpfulby mettelus 2016/04/10 18:44:36
chuckebaby I used to share speakers with my soundcard but it got to be a PITA. so I use the onboard chip with pc speakers for WMP, or online listening and I have a separate pair of KRK's running off my Focusrite. never any issues.
Exactly! There is another issue that this approach solves. Windows will change the sample rate depending on the source. This is a problem if you also use the same setup for your DAW.
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mettelus
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Re: No Audio Except Thru Sonar
2016/04/10 12:24:19
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+1, it is also an issue with driver mode used and that being "default" in Windows also lets Windows control the device rather than simply making it available for use by programs of your choosing.
ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
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Klaus
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Re: No Audio Except Thru Sonar
2016/04/10 15:58:13
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John Exactly! There is another issue that this approach solves. Windows will change the sample rate depending on the source. This is a problem if you also use the same setup for your DAW.
Some manufacturers (i.e. RME) don't recommend using their audio interfaces as the default Windows sound system/driver. ^^This is one of the reasons. I also use a second sound card/interface as the default for Windows and never had any problems. So, trying to use the onboard chip exclusively for Windows is not a bad advice, I think. Best, Klaus
SONAR Platinum ∞RME HDSPe AIO - Windows 10 64bit - Intel i7 2600K - 16 GB RAM
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John
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Re: No Audio Except Thru Sonar
2016/04/10 16:59:02
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Klaus
John Exactly! There is another issue that this approach solves. Windows will change the sample rate depending on the source. This is a problem if you also use the same setup for your DAW.
Some manufacturers (i.e. RME) don't recommend using their audio interfaces as the default Windows sound system/driver. ^^This is one of the reasons. I also use a second sound card/interface as the default for Windows and never had any problems. So, trying to use the onboard chip exclusively for Windows is not a bad advice, I think. Best, Klaus
That makes a lot of sense to me.
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woodenmusic
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Re: No Audio Except Thru Sonar
2016/04/10 19:36:37
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Makes perfect sense to me. Thanks for the great advice. Another bonus is I can power-down the 18i20 between sessions. Thanks again!!!
Woodenmusic: Cakewalk by Bandlab X2a Pro, i5, 4 processor PC, 16gig Ram, 2T 7200rpm HD, Focusrite Scarlett 18i20 Interface
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woodenmusic
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Re: No Audio Except Thru Sonar
2016/04/11 15:15:09
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And finally, Realtek and Focusrite existing side by side. It's a wonderful thing!
Woodenmusic: Cakewalk by Bandlab X2a Pro, i5, 4 processor PC, 16gig Ram, 2T 7200rpm HD, Focusrite Scarlett 18i20 Interface
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John
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Re: No Audio Except Thru Sonar
2016/04/11 15:35:16
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woodenmusic And finally, Realtek and Focusrite existing side by side. It's a wonderful thing!
That is very good to hear. I'm so glad you found a way to do this. And yes I do that too. Power down what I'm not using.
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Klaus
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Re: No Audio Except Thru Sonar
2016/04/11 17:33:30
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I'm really glad that this solution works for you. Depending on the motherboard, it is possible to run into problems when the onboard soundchip shares the same IRQ as your audio interface. Since you can't reassign IRQs anymore when you use ACPI, it's sometimes a bit of hit and miss... But when it works, it works! Best, Klaus
SONAR Platinum ∞RME HDSPe AIO - Windows 10 64bit - Intel i7 2600K - 16 GB RAM
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mettelus
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Re: No Audio Except Thru Sonar
2016/04/12 17:27:56
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The IRQ should not pop up as an issue (famous last words), but what I have seen is Windows reassigning the "default" as it sees fit unless one is specifically assigned as default by the user (at least in Win7). The way to do this is to have both devices online and visible to Windows; and even if the correct one is default (Realtek HD) in Windows Sound Card properties, assign the other (audio interface), and then assign the Realtek HD again... that way the user explicitly chose "Realtek HD" as the default and it should stick from that point going forward. After doing this, Windows should never "take control" of the audio interface on you, just make it available for use.
ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
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