FAQ Please Read - How to restore any missing products your Cakewalk SSO Account

Part two link provided goes to a 404 Page Not Found. The elimination of human live support, phone number, etc for your products is the most frustrating new feature. 
 

You provided yet another dead end. The link above takes me to a knowledge base page where I find the appropriate link (
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 and that instructs me as follows: " To get help, if you haven't done so already, begin by creating a Cakewalk Account  (I already did that). Afterwards, please contact  and provide the following::
 
WHen I try to click the "account support" link... it takes me back to the  you initially provided. Dead end loop, no help, no account support anything, I called sweetwater to see if they can get through and you even disconnected their contact number for you. 
 
I have been a Cakewalk user since version 1!! 20 years? what is going on with support? I paid for a product I can't use because your new registration didn't sync to the old and you disconnected all your tech support phone numbers and your knowledge base is a useless loop. 
 
Please look up my name, fix your database, its been the same for 20 years of registering products with you and HELP, trying to run a studio here. I already emailed you the information, it would be nice to see a confirmation that you received it
 
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