Suddenly Thrown Into Demo Mode

Author
Post
Essentials Only Full Version
Keni
Max Output Level: -17.5 dBFS
  • Total Posts : 5769
  • Joined: 2003/11/04 10:42:15
  • Location: Willits, CA USA
  • Status: offline
2016/04/04 17:48:11 (permalink)
0

Suddenly Thrown Into Demo Mode

Keni User Control Panel Log out

Meet the new SONAR Family
CakewalkForumsPosts PMs Page Extras Menu
Home » [Cakewalk Products] » SONAR » Suddenly stuck in Demo mode... No internet...
Reply to post Remove thread subscriptionMark Thread UnreadFlat Reading Mode❐
Prev ThreadNext Thread
Suddenly stuck in Demo mode... No internet...
Author
Post
KeniKeni
Max Output Level: -26 dBFS

4 hours ago (permalink)
Suddenly stuck in Demo mode... No internet...

First thing today... Was running fine yesterday I believe after applying the latest early release...

Opening the about box shows legal and paid until next year, but the Demo mode warning keeps popping up...

I have no internet in the studio today so CCC won't run... So I can't try a rollback...

What might I do? I'm supposed to be working today...

Thanks...

It does say to contact support, but that machine has no internet right now... Who/how to try?

I guess my first time calling (this year) for support will try the new system... <sigh>...


Keni User Control Panel Log out

Meet the new SONAR Family
CakewalkForumsPosts PMs Page Extras Menu
Home » [Cakewalk Products] » SONAR » Suddenly stuck in Demo mode... No internet...
Reply to post Remove thread subscriptionMark Thread UnreadFlat Reading Mode❐
Prev ThreadNext Thread
Suddenly stuck in Demo mode... No internet...
Author
Post
KeniKeni
Max Output Level: -26 dBFS

4 hours ago (permalink)
Suddenly stuck in Demo mode... No internet...

First thing today... Was running fine yesterday I believe after applying the latest early release...

Opening the about box shows legal and paid until next year, but the Demo mode warning keeps popping up...

I have no internet in the studio today so CCC won't run... So I can't try a rollback...

What might I do? I'm supposed to be working today...

Thanks...

It does say to contact support, but that machine has no internet right now... Who/how to try?

I guess my first time calling (this year) for support will try the new system... <sigh>...
Forward Edit #1
10 Replies Related Threads
Zargg71Zargg71
Max Output Level: -58 dBFS

Re: Suddenly stuck in Demo mode... No internet... 4 hours ago (permalink)
Hi, Keni. I had the demo mode message a couple of days ago (if my memory serves me right, but could be longer), but it was regarding Melodyne, and SONAR. Both were in demo mode. I contacted support, and was told to reboot, or just restart SONAR. IIRC, I had to do this at least twice before the demo mode disappeared when starting SONAR. Do not know if this helps or not.
All the best.
Edit: Did you do any win updates lately, which could have caused it?
Answer Helpful Report AbuseForward Quote #2
stonehedgestonehedge
Max Output Level: -87 dBFS

Re: Suddenly stuck in Demo mode... No internet... 4 hours ago (permalink)
I had this happen to me last week exactly the same, but I did have internet and went to CCC and tried the rollback.
It failed and I had no sonar at all. Totally corrupted Sonar and said it wasn't installed properly.
Only thing that worked for me was to go to windows restore and restored to the point before the early release
I have not reinstalled the early release and am back on Newbury
Answer Helpful Report AbuseForward Quote #3
stonehedgestonehedge
Max Output Level: -87 dBFS

Re: Suddenly stuck in Demo mode... No internet... 4 hours ago (permalink)
By the way I am still on windows 7 sp1
Answer Helpful Report AbuseForward Quote #4
stonehedgestonehedge
Max Output Level: -87 dBFS

Re: Suddenly stuck in Demo mode... No internet... 4 hours ago (permalink)
Mine was also related to Melodyne, but no reboots or shutdowns would fix it. Thus resorted to the restore point.
Melodyne shortcut on the desktop also had a broken link and I had to go into programs and drag a new shortcut to the desktop. That happened the next day again with melodyne.
Answer Helpful Report AbuseForward Quote #5
Jimbo 88Jimbo 88
Max Output Level: -59.5 dBFS

Re: Suddenly stuck in Demo mode... No internet... 3 hours ago (permalink)
Same here...yesterday. Rebooted 2x and it was ok.

Answer Helpful Report AbuseForward Quote #6
Jimbo 88Jimbo 88
Max Output Level: -59.5 dBFS

Re: Suddenly stuck in Demo mode... No internet... 3 hours ago (permalink)
I have a project that was fine until I copied and pasted an audio section with Melodyne. Now when I exit that file i have to reboot to get Sonar to run again

Answer Helpful Report AbuseForward Quote #7
stonehedgestonehedge
Max Output Level: -87 dBFS

Re: Suddenly stuck in Demo mode... No internet... 2 hours ago (permalink)
If you mean the timeline won't move forward and just sits there when you hit play....then I know that one too.
Answer Helpful Report AbuseForward Quote #8
Zargg71Zargg71
Max Output Level: -58 dBFS

Re: Suddenly stuck in Demo mode... No internet... 2 hours ago (permalink)
Did you render the Melodyne clip before exiting? IIRC I have seen someone have had problems when opening SONAR with an active Melodyne clip. Maybe try to see if that is the case?
All the best.
Answer Helpful Report AbuseForward Quote #9
stonehedgestonehedge
Max Output Level: -87 dBFS

Re: Suddenly stuck in Demo mode... No internet... 1 hour ago (permalink)
melodyne is always bounced
Answer Helpful Report AbuseForward Quote #10
KeniKeni
Max Output Level: -26 dBFS

Re: Suddenly stuck in Demo mode... No internet... 33 minutes ago (permalink)
Thanks gang...

Though I have Melidyne 4 installed I don't use it. I can't afford the upgrade and the lite version is missing tools I need and have in v-vocal...

Has anyone bugged this up? I'm paid for the year and it was working fine after the build 71 update... Until the machine was turned off and then started again (just like a re-boot)

More re-boots didn't help though for a moment it came out of Demo mode then quickly returned...

Talked with support... Drove 30 minutes to get wifi and did an offline activation... Which didn't work... So then deleted some CCC files, restarted Sonar and it accepted the offline activation...

I'm working now but nervous about the next time the machine is turned off...

Keni Fink
Keni - Facebook
Deep Space Records
http://www.reverbnation.com/inexile
http://www.cdbaby.com/artist/inexile
Out Of My Head Music (BMI)

SPlat/MacPro/Dual Xeon 3.06GHz 6-core (12 total)/64GB/Win8.1X64/Presonus 1818VSL/Soundscape SS8IO-1
#1

15 Replies Related Threads
    Keith Albright [Cakewalk]
    Max Output Level: -68 dBFS
    • Total Posts : 1117
    • Joined: 2006/07/10 15:44:42
    • Location: Boston, MA
    • Status: offline
    Re: Suddenly Thrown Into Demo Mode 2016/04/04 18:02:36 (permalink)
    +1 (1)
    Sorry to hear that.  Were there any error codes appearing?
    Glad support got it resolved.  We are continuing to make improvements in that area so it will be more robust in the offline/restarting/bootup case.
     
    Keith

    Keith
    #2
    stonehedge
    Max Output Level: -86 dBFS
    • Total Posts : 215
    • Joined: 2008/05/22 17:47:44
    • Status: offline
    Re: Suddenly Thrown Into Demo Mode 2016/04/06 09:16:32 (permalink)
    0
    I panicked and didn't write them down unfortunately thinking it was just an early release bug. After numerous reboots with same demo mode problem.It then failed attempts to rollback sonar to Newbury and would not sonar boot at all. It kept finding numerous missing dll files. My only recourse was to use system restore to before the early release (where I am now running)
    I suspect that the early release attempted to install a microsoft  c++ or visual package that didn't like my system as it has had no windows updates since I built it in the summer of 2012
    You folks would of course know that possibility better than I
    I have not attempted to try again.
    Any ideas

    Home built i7 6850k Broadwell, 16GB corsair RAM, Asus X99 Deluxe II/Gen 3, EVGA GeForce GTX 1060 6gig, Win 10 creators with no windows updates since jan 2018, Sonar Platinium, Sony Vegas Pro 15, Sound Forge 11, Pro Tools 10, Superior Drummer 3, Easy Keys, Melodyne Studio 4, MOTU 2408, Motu MTPav, midisport 4X4,Behringer X32 Compact with X-Adat and (2) ada8000 strips,Mackie Control Universal, Monitors by JBL, Tannoy, Fostex.
    #3
    stonehedge
    Max Output Level: -86 dBFS
    • Total Posts : 215
    • Joined: 2008/05/22 17:47:44
    • Status: offline
    Re: Suddenly Thrown Into Demo Mode 2016/04/06 09:30:43 (permalink)
    0
    Ironically when the original demo mode event happened, all was running fine. I had just experimented in dragging a melodyne clip to the tempo map and checking the results. A client dropped in and I saved and closed that project. I returned an hour later, opened sonar and the problem began.

    Home built i7 6850k Broadwell, 16GB corsair RAM, Asus X99 Deluxe II/Gen 3, EVGA GeForce GTX 1060 6gig, Win 10 creators with no windows updates since jan 2018, Sonar Platinium, Sony Vegas Pro 15, Sound Forge 11, Pro Tools 10, Superior Drummer 3, Easy Keys, Melodyne Studio 4, MOTU 2408, Motu MTPav, midisport 4X4,Behringer X32 Compact with X-Adat and (2) ada8000 strips,Mackie Control Universal, Monitors by JBL, Tannoy, Fostex.
    #4
    Rob[at]Sound-Rehab
    Max Output Level: -47 dBFS
    • Total Posts : 2819
    • Joined: 2011/02/03 04:31:35
    • Location: Sound-Rehab, Austria
    • Status: offline
    Re: Suddenly Thrown Into Demo Mode 2016/04/07 07:32:54 (permalink)
    0
    well, it happened to me last night - DEMO MODE - for the first time ever and right at the start of a session
     
    damn, I was really p****d as it took me 20 minutes to get it out of DEMO MODE by rebooting, starting CCC, launch Sonar, no change, try again ...
     
    I was experiencing a poor connection when I had fired up CCC to check for updates in order to install the instrument collection cause Sonar was already on 22.3.0.71 ... I had to kill CCC when it got stuck downloading due to no proper connection and then the trouble started ...
     
    so I believe CCC is to blame here (it also had some troubles recognizing the already downloaded files as valid which I had literally minutes before installed on my mobile DAW)
     
     

    GOOD TUNES LAST FOREVER
      +++   Visit the Rehab   +++
     
    DAW: Platinum/X3e, win10 64 bit, i7-3930K (6x3.2GHz), Asus Sabertooth X79, 32 GB DDR3 1600MHz, ATI HD 5450, 120 GB SSD OCZ Agility3, 2x 1TB WD HDD SATA 600
    Audio-Interface: 2x MOTU 1248 AVB, Focusrite OctoPre, (Roland Octa-Capture)   Control-Surface: VS-700C 
    VSTi: WAVES, NI K10u, FabFilter, IK, ... (too many really) 
    #5
    stonehedge
    Max Output Level: -86 dBFS
    • Total Posts : 215
    • Joined: 2008/05/22 17:47:44
    • Status: offline
    Re: Suddenly Thrown Into Demo Mode 2016/04/07 10:16:21 (permalink)
    0
    Are you up to date on windows update with windows 7, or not up to date like me?

    Home built i7 6850k Broadwell, 16GB corsair RAM, Asus X99 Deluxe II/Gen 3, EVGA GeForce GTX 1060 6gig, Win 10 creators with no windows updates since jan 2018, Sonar Platinium, Sony Vegas Pro 15, Sound Forge 11, Pro Tools 10, Superior Drummer 3, Easy Keys, Melodyne Studio 4, MOTU 2408, Motu MTPav, midisport 4X4,Behringer X32 Compact with X-Adat and (2) ada8000 strips,Mackie Control Universal, Monitors by JBL, Tannoy, Fostex.
    #6
    Rob[at]Sound-Rehab
    Max Output Level: -47 dBFS
    • Total Posts : 2819
    • Joined: 2011/02/03 04:31:35
    • Location: Sound-Rehab, Austria
    • Status: offline
    Re: Suddenly Thrown Into Demo Mode 2016/04/07 11:43:22 (permalink)
    0
    stonehedge
    Are you up to date on windows update with windows 7, or not up to date like me?


    I am currently fully up to date with everything on the DAW (win7, Sonar, 3rd party plugs) as I just completed the sort of quarterly update madness ;-)

    GOOD TUNES LAST FOREVER
      +++   Visit the Rehab   +++
     
    DAW: Platinum/X3e, win10 64 bit, i7-3930K (6x3.2GHz), Asus Sabertooth X79, 32 GB DDR3 1600MHz, ATI HD 5450, 120 GB SSD OCZ Agility3, 2x 1TB WD HDD SATA 600
    Audio-Interface: 2x MOTU 1248 AVB, Focusrite OctoPre, (Roland Octa-Capture)   Control-Surface: VS-700C 
    VSTi: WAVES, NI K10u, FabFilter, IK, ... (too many really) 
    #7
    pwalpwal
    Max Output Level: -43 dBFS
    • Total Posts : 3249
    • Joined: 2015/01/17 03:52:50
    • Status: offline
    Re: Suddenly Thrown Into Demo Mode 2016/04/07 13:13:31 (permalink)
    0
    anything in windows event log?

    just a sec

    #8
    Rob[at]Sound-Rehab
    Max Output Level: -47 dBFS
    • Total Posts : 2819
    • Joined: 2011/02/03 04:31:35
    • Location: Sound-Rehab, Austria
    • Status: offline
    Re: Suddenly Thrown Into Demo Mode 2016/04/11 23:30:59 (permalink)
    0
    well, there it happens again:
     
    "You are currently running in Demo Mode due to a problem with activation. Please contact support."
     
    This time backup DAW, perfect internet connection ... this is getting annoying
     
    Edit: back to normal after restart, but I've never seen this before 2016.03 / CCC update

    GOOD TUNES LAST FOREVER
      +++   Visit the Rehab   +++
     
    DAW: Platinum/X3e, win10 64 bit, i7-3930K (6x3.2GHz), Asus Sabertooth X79, 32 GB DDR3 1600MHz, ATI HD 5450, 120 GB SSD OCZ Agility3, 2x 1TB WD HDD SATA 600
    Audio-Interface: 2x MOTU 1248 AVB, Focusrite OctoPre, (Roland Octa-Capture)   Control-Surface: VS-700C 
    VSTi: WAVES, NI K10u, FabFilter, IK, ... (too many really) 
    #9
    Noel Borthwick [Cakewalk]
    Cakewalk Staff
    • Total Posts : 6475
    • Joined: 2003/11/03 17:22:50
    • Location: Boston, MA, USA
    • Status: offline
    Re: Suddenly Thrown Into Demo Mode 2016/04/20 07:33:02 (permalink)
    +1 (1)
    This issue should be resolved in the 2016.04 release. Please let us know if it recurs.
    Sorry for the inconvenience.

    Noel Borthwick
    Senior Manager Audio Core, BandLab
    My Blog, Twitter, BandLab Profile
    #10
    HomeStudioSimplified
    Max Output Level: -90 dBFS
    • Total Posts : 28
    • Joined: 2015/01/19 17:00:24
    • Location: Indiana
    • Status: offline
    Re: Suddenly Thrown Into Demo Mode 2016/04/22 18:00:20 (permalink)
    0
    When will that release be? I have a few projects to get done by next week?
     

    Robert McClellan
    www.homestudiosimplified.com
    www.youtube.com/c/homestudiosimplified
    #11
    Noel Borthwick [Cakewalk]
    Cakewalk Staff
    • Total Posts : 6475
    • Joined: 2003/11/03 17:22:50
    • Location: Boston, MA, USA
    • Status: offline
    Re: Suddenly Thrown Into Demo Mode 2016/04/23 08:24:47 (permalink)
    0
    You can start using updated early access build now. This is the same build that we plan on shipping early next week.

    Noel Borthwick
    Senior Manager Audio Core, BandLab
    My Blog, Twitter, BandLab Profile
    #12
    earlybirdstudio@aol.com
    Max Output Level: -90 dBFS
    • Total Posts : 12
    • Joined: 2015/01/15 13:05:15
    • Status: offline
    Re: Suddenly Thrown Into Demo Mode 2016/04/30 02:03:37 (permalink)
    0
    Have installed version .04 but the demo mode box is still appearing so I have to restart Sonar so it has not changed since update.03? Any news on a fix please ?
    #13
    azslow3
    Max Output Level: -42.5 dBFS
    • Total Posts : 3297
    • Joined: 2012/06/22 19:27:51
    • Location: Germany
    • Status: offline
    Re: Suddenly Thrown Into Demo Mode 2016/04/30 08:42:45 (permalink)
    0
    Noel Borthwick [Cakewalk]
    This issue should be resolved in the 2016.04 release. Please let us know if it recurs.
    Sorry for the inconvenience.

    IT IS NOT!!!!!
     
    I have started to record video about how good you can use Controllers with this pro.... collection of bugs. Everything was ok, internet ok, my controller installed, new project, one empty track added, second empty track added, third empty track added,.... BUM "Demo mode! contact support". I have never seen that before.
     
    Screen casting stopped, video recording stopped, Sonar restart. Everything is fine now! 2016.04, status: owned.
     
    And now sorry, I am not going to write what I now think about this "product" and this "company". "Contact support"... are you kidding? YO DO NOT HAVE REAL TIME SUPPORT! It is optim... removed completely to save costs instead of making it 24/7, especially since you put demo mode activator which works 24/7!

    Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro
    GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB
    RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc.
    www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
    #14
    Keith Albright [Cakewalk]
    Max Output Level: -68 dBFS
    • Total Posts : 1117
    • Joined: 2006/07/10 15:44:42
    • Location: Boston, MA
    • Status: offline
    Re: Suddenly Thrown Into Demo Mode 2016/04/30 13:12:54 (permalink)
    0
    azslow3
    Noel Borthwick [Cakewalk]
    This issue should be resolved in the 2016.04 release. Please let us know if it recurs.
    Sorry for the inconvenience.

    IT IS NOT!!!!!
     
    I have started to record video about how good you can use Controllers with this pro.... collection of bugs. Everything was ok, internet ok, my controller installed, new project, one empty track added, second empty track added, third empty track added,.... BUM "Demo mode! contact support". I have never seen that before.
     
    Screen casting stopped, video recording stopped, Sonar restart. Everything is fine now! 2016.04, status: owned.
     
    And now sorry, I am not going to write what I now think about this "product" and this "company". "Contact support"... are you kidding? YO DO NOT HAVE REAL TIME SUPPORT! It is optim... removed completely to save costs instead of making it 24/7, especially since you put demo mode activator which works 24/7!




    Alexey,  what error codes appeared if any?  That obviously should not be occurring.  I know that's frustrating and I'm sorry about that.  We will address this but I need more info please, thanks.
     
    Also, demo mode should not be happening once the session has started up and you've been able to save.  In the interim, I will investigate.
     
    Keith

    Keith
    #15
    azslow3
    Max Output Level: -42.5 dBFS
    • Total Posts : 3297
    • Joined: 2012/06/22 19:27:51
    • Location: Germany
    • Status: offline
    Re: Suddenly Thrown Into Demo Mode 2016/04/30 18:51:41 (permalink)
    0
    Hi Keith, there was some (simple) code number in the pop-up... But I was so p.o. that I have just closed everything.
    May be other can give more info (as you can see I am not alone with that, using the latest update).
     
    I can only add the Sonar was "hanging" for several seconds before that has happened (I was adding tracks so I have noticed that freeze).
     

    Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro
    GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB
    RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc.
    www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
    #16
    Jump to:
    © 2025 APG vNext Commercial Version 5.1