bitflipper
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Dashlane?
This appears to be a legit company, which claims to be " the world's #1 password manager". Like there's a chance in hell I'd ever store my passwords in "the cloud" (meaning some shared server in India).
I'd not heard of them until today, when suddenly a page opens up automatically in both Firefox and Chrome encouraging me to click a big red button that says "protect my passwords for FREE now". How the hell did they hijack both browsers? Do they have a deal with google (my home page)? How do I kill it (it's not configured in my Chrome or Firefox options)?
I've got enough on my plate already, trying to get my laptop set up so I can conduct my business after the theft of my primary desktop machine. Any ideas on WTF is going on here?
 All else is in doubt, so this is the truth I cling to. My Stuff
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cclarry
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Re: Dashlane?
2016/05/06 14:13:09
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Bitdefender prevents this for me...I love it... That's what you need a BIT Defender! 
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dmbaer
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Re: Dashlane?
2016/05/06 16:49:37
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I would not go back to Bitdefender for any reason. It worked very poorly for me and the money back guarantee thing is a total scam - still have a pending credit card dispute active on that payment.
I think the best advice I ever heard on protection software is to just have malware prevention software do only that. Don't have it try to do things like password management, for example.
I tried the free LastPass password manager and love it (I use W7 and mostly IE). I would not hesitate to recommend it to anyone.
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cclarry
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Re: Dashlane?
2016/05/06 19:04:47
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I've had nothing but astonishingly GREAT results with Bitdefender Total Security. I have it on 3 PC's and they all have been COMPLETELY virus and crap free for 5 years now... No complaints here... Sorry you have a bad experience DM....but I think there was some other problem besides Bitdefender... I could be wrong...but I've used it for 5 years without a SINGLE solitary issue ever...
post edited by cclarry - 2016/05/07 09:54:38
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sharke
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Re: Dashlane?
2016/05/06 20:00:21
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I'm pretty sure I had that page automatically appear yesterday when I opened Chrome. I didn't really stop and read what it was for but it had a big red icon and was something to do with either passwords or bookmarks. It flummoxed me for a second and then I figured that maybe it was something affiliated with Google.
JamesWindows 10, Sonar SPlat (64-bit), Intel i7-4930K, 32GB RAM, RME Babyface, AKAI MPK Mini, Roland A-800 Pro, Focusrite VRM Box, Komplete 10 Ultimate, 2012 American Telecaster!
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JonD
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Re: Dashlane?
2016/05/06 21:50:38
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I use the freebie Firefox plugin Ghostery, and it does a good job of intercepting most of the more obnoxious ads.
SonarPlat/CWbBL, Win 10 Pro, i7 2600K, Asus P8Z68 Deluxe, 16GB DDR3, Radeon HD5450, TC Electronic Impact Twin, Kawai MP11 Piano, Event ALP Monitors, Beyerdynamic DT770 Pro, Too Many Plugins, My lucky hat.
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Amicus717
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Re: Dashlane?
2016/05/06 21:56:40
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It could be malware masquerading as Dashlane, hoping you won't notice it isn't legit and feed it a password or two, or something similar. I'd check and see what extensions or add-ons Chrome and Firefox are using, see if there is anything suspicious there.
Sonar Platinum, Windows 10 Pro 64, Core i7-5820K Haswell-E CPU, 32GB DDR4 RAM, RME Babyface, Adam F7 monitors, Mackie MCU
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JohnKenn
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Re: Dashlane?
2016/05/07 09:18:50
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Although you have to be careful with the installation of Iobit products so as not to sign up for more crap, the Iobit Uninstaller is a good program to do a couple things after the fact. It's main function is to get rid of residual garbage left by normal program uninstalls. There is a cleanup function for browsers that identifies and deletes aps that have invaded the program with hijacks and diverts. This has bailed me out on many occasions. Think this link will wander around to a download. Free version is adequate. Good luck. http://www.iobit.com/en/advanceduninstaller.php John
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bitflipper
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Re: Dashlane?
2016/05/07 10:08:09
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☄ Helpfulby Mitch_I 2016/05/07 12:48:14
I discovered that this crap had automatically installed itself, both dashlane.exe and a "dashlane update service". I uninstalled both and so far they seem to be gone. I'm thinking it may have piggybacked onto an automatic Chrome update. I have since found that Dashlane is widely considered malware, not because the program itself is evil, but because the price of a "free" subscription is popup ads. Despite this reputation, I had to page through four pages of Google results before I found any reference to Dashline that wasn't an advertisement or a positive review. Could they be a Google affiliate, and Google is censoring negative references?
All else is in doubt, so this is the truth I cling to. My Stuff
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Fleer
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Re: Dashlane?
2016/05/07 10:31:56
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"We're just two lost souls swimming in a fish bowl" (Wish You Were Here)
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TheSteven
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Re: Dashlane?
2016/05/07 11:49:51
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☄ Helpfulby Shambler 2016/05/12 10:38:08
Speaking anti virus products - I'm a big fan of ESET. Just recently picked up a 2 year 10 device (PC, MAC, Android) license for $150 (normal price) which includes anti-theft. $7.50 per device per year for top line product was a no-brainer as far as I'm concerned. http://www.eset.com/us/pr...multi-device-security/
"Time is a great teacher, but unfortunately it kills all its pupils" Loius-Hector Berlioz  www.AgitatedState.com MenuMagic - plug-in management powertools! My Tunes
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xabe
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Re: Dashlane?
2016/05/09 06:28:18
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☄ Helpfulby bitflipper 2016/05/11 09:07:16
bitflipper
I discovered that this crap had automatically installed itself, both dashlane.exe and a "dashlane update service". I uninstalled both and so far they seem to be gone. I'm thinking it may have piggybacked onto an automatic Chrome update. I have since found that Dashlane is widely considered malware, not because the program itself is evil, but because the price of a "free" subscription is popup ads. Despite this reputation, I had to page through four pages of Google results before I found any reference to Dashline that wasn't an advertisement or a positive review. Could they be a Google affiliate, and Google is censoring negative references? Hi, I actually happen to work at Dashlane. I know we currently have some partnerships going on, and Dashlane is sometimes bundled with other software, so this might be the reason why you ended up with Dashlane on your computer. I confirm this is not related to Chrome or Google in any way. By any chance, did you take a screenshot of the page or pop-up, so we can be sure it's the one that we gave to our partners? I am going to check with the rest of the team. Terribly sorry for the bad experience! I'll let them know that you ended up with Dashlane on your computer without actually wanting it (and knowing it). You can uninstall Dashlane from your Control Panel and all the files and processes will be deleted from your computer. For some reason, if our browser extension is not deleted by our uninstaller and still show up in Chrome or Firefox, then please copy and paste this into the location bar in Firefox: about:addons and in Chrome: chrome://extensions/ Then either click the trash icon or click "remove" to delete the Dashlane extension from your browsers. Hope that helps! Let me know if you run into any issues. And our main servers are located in Ireland, and we also have servers in the U.S. for our automatic Password Changer feature. Don't hesitate if you have any questions! Xavier
post edited by xabe - 2016/05/09 07:01:01
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pwalpwal
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Re: Dashlane?
2016/05/09 06:35:41
(permalink)
bitflipper
I discovered that this crap had automatically installed itself, both dashlane.exe and a "dashlane update service". I uninstalled both and so far they seem to be gone. I'm thinking it may have piggybacked onto an automatic Chrome update. I have since found that Dashlane is widely considered malware, not because the program itself is evil, but because the price of a "free" subscription is popup ads. Despite this reputation, I had to page through four pages of Google results before I found any reference to Dashline that wasn't an advertisement or a positive review. Could they be a Google affiliate, and Google is censoring negative references?
any idea where it came from? fwiw, i use adblock+ and no-script in firefox, works for me (and has for years)
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fret_man
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Re: Dashlane?
2016/05/09 09:01:08
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☄ Helpfulby rtucker55 2016/05/09 10:01:37
I'm also a big fan of adblock.
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bitflipper
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Re: Dashlane?
2016/05/11 09:05:12
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Although I appreciate Xavier taking the time to join the forum to post an apology, it's safe to say I have zero interest in any software that installs itself without permission, period.
It might be a great product, but it wouldn't be the first to commit suicide-by-marketing (anybody remember DubTurbo?). Next time they meet with their marketing partners they need to talk about the fact that threads like this never go away. Unless Google is actively censoring negative comments, it'll continue to come up in searches for a long time to come.
All else is in doubt, so this is the truth I cling to. My Stuff
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