Helpful ReplyFender Super Champ went silent using Sonar. It won't revert to normal when disconnected

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Molarman
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2016/05/22 12:56:29 (permalink)

Fender Super Champ went silent using Sonar. It won't revert to normal when disconnected

Just installed an LE version of Sonar.  Tried plugging in my Fender Amp that has a USB port. 
Somehow I agreed to turning off amp which it did.....and now I can't revive it. That is won't make a sound whether attached to PC or just in stand alone mode.  Anyone know how to revive my amp?


Thanks in advance for any help....
 
Marty
 
 
#1
slartabartfast
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/22 13:30:21 (permalink)
Not clear to me what you did or where. There are instructions for doing a factory restore of the amplifier itself to undo any changes made to it by the Fuse software on page 3.
http://support.fender.com/manuals/software/fender_software/fender_fuse/FenderFUSE_v2.x_(SuperChampX2)_revA_English.pdf
 
#2
Zargg
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/22 13:30:33 (permalink)
Hi, and welcome to this forum. I have not used this amp, but it sounds like you chose you amp to be configured as an audio interface. Do you have the software that comes with this amp? If not, it is here http://www2.fender.com/en-NO/support/articles/?section=articles&category=software-firmware-downloads under the Downloads tab. You will need to find you OS to get correct download. In SONAR, go to Preferences (P), Audio, Devices. Do you see the Fender there? If not, you might have to install the Fender Universal ASIO drivers.
Maybe this will help as well http://www2.fender.com/en-NO/support/articles/?search=super+champ 
The more info you give, the easier it will be to help. Come back, if this did not help.
All the best.

Ken Nilsen
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#3
Molarman
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/22 16:04:48 (permalink)
Thank both of you.....Haven't been able to get the amp "on-line"......it's almost like something shorted in the amp.
Fuse is not responsive when the amp is plugged into the PC via USB.  Holding the the tap button and re-powering does not seem to work.  I installed the Fender ASIO drivers but they weren't picked up by Sonar.  I do not see anything that says "Fender" in the device listing.  The red power light does go on, but that's about the extent of it.......Essentially free software and a cooked amp....No fun....
 
Thanks again for your help.  I appreciate the time.
 
Marty
 
#4
Zargg
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/22 16:43:31 (permalink)
After a quick search, I saw people with the same problem. It was either a blown tube, fuse or resistor in the amp in their cases. Here is the schematics for it in case you are able to troubleshoot and fix it yourself http://support.fender.com/schematics/guitar_amplifiers/Super-Champ_XD_schematic.pdf 
And if you feel like doing some more reading https://www.google.no/search?q=Fender+Super+Champ+no+sound+site:forums.fender.com&espv=2&biw=1366&bih=599&sa=X&ved=0ahUKEwjYh7fTwu7MAhWjNpoKHd-iD_YQrQIIbCgEMAY 
Sorry to be of no more help.
Best of luck.

Ken Nilsen
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#5
Molarman
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/22 20:26:48 (permalink)
I suspect something similar happened to my amp.   I've learned my lesson.....
I truly did like that amp, though.....may have to buy another and keep clear of Sonar....
 
Thanks again for your input!
 
Marty
 
#6
Cactus Music
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/22 23:52:16 (permalink) ☄ Helpfulby tlw 2016/05/23 11:57:49
Your problem had nothing to do with Sonar. Not sure why you think it did.
Sonar is passive, it's not like it could even possibly send data back to the amp. 
If anything this is a firmware issue in the amp or the buggy Fuse software. 
Did you use the Fuse software first as stand alone to see if it was working with the amp? 
If the factory re set doesn't work I would take the amp back and exchange it for one that's working. 

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#7
chuckebaby
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/23 00:18:37 (permalink)
Molarman
I suspect something similar happened to my amp.   I've learned my lesson.....
I truly did like that amp, though.....may have to buy another and keep clear of Sonar....
 
Thanks again for your input!
 
Marty
 


I somehow knew that was coming. 3 posts and it must be sonars fault. smh.
come on now. think outside the box for a second.
many others are having similar issues and their not even using sonar.

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#8
ampfixer
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/23 00:19:29 (permalink)
Sonar blew up my amp. Officially on the troubleshooting list. Luckily, I have Sonar fuses in my tools kit. May have been a bad USB jack that shorted the 5 volt supply to ground and blew a fuse for that 5 volt supply. Each supply system in the amp looks to be individually fused.

Regards, John 
 I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps.
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#9
Molarman
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/23 07:36:54 (permalink)
Well my amp had been working perfectly with Fuse for several months....It has never mal-functioned since purchased used two years ago.  Installed Fuse two to three months ago.  Was seamless and had been working well.  
Installed Sonar....it asked one or two questions during the install regarding devices, including the Fender Amp. I answered to the best of my knowledge (which wasn't much) Now, for whatever reason, the amp has gone silent as in "turned off" resistant to factory reset....I'm going to see if I can get it repaired.  Maybe it wasn't Sonar.  Don't know.
But it seems very coincidental that the amp ceased operation after having installed it.
Thanks for your comments.
 
Marty
 
 
#10
Zargg
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/23 08:05:49 (permalink)
I just want to make sure that you know. SONAR is incapable of ruining your amp. If it is not a fuse, tube or resistor, it has to be a setting of some sort. Have you tried a different USB cable, or a different USB port (do not use USB hubs)?
All the best.

Ken Nilsen
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#11
ChristopherM
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/23 10:25:32 (permalink)
Have you tried Windows Devices and Printers page to see whether the Fender amp shows up there, and if so is it disabled or set to "Do not use this device"? HAve you tried uninstalling then reinstalling the drivers for the Fender amp? I agree with those that say Sonar cannot of itself have disabled your amp, so it is likely a driver issue of some kind. That is, presuming it's not a hardware failure of some kind in the amp. I guess Fender's documentation provides troubleshooting help for that kind of thing.
 
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Cactus Music
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/23 12:25:30 (permalink) ☄ Helpfulby tlw 2016/05/23 22:38:08
Yuo guy are missing the fact, now his amp as a stand alone device is none responsive. It's dead, nothing to do wih software now. Its possibly just a coincidence that it died the day he tried to record to Sonar.  

Johnny V  
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#13
tlw
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/23 22:31:18 (permalink)
Cactus Music
Yuo guy are missing the fact, now his amp as a stand alone device is none responsive. It's dead, nothing to do wih software now. Its possibly just a coincidence that it died the day he tried to record to Sonar.  


This.

That, I think, is a dead amp.

I doubt it's anything to do with software because I can't imagine how software or MIDI could damage an amp so it won't work at all. Not unless the amp's digital MIDI innards control everything and the firmware has been very badly written indeed.

I suppose there's a possibility that the volume could have been turned down by the amp responding to whatever MIDI continuous controller sets its volume, if it responds to that kind of MIDI message at all, but if that were the case it would still show up as a MIDI/audio device. And any firmware that keeps the last MIDI settings it was sent and ignores the front-panel volume etc. would be such a nightmare for users and support staff alike I can't easily imagine any reputable long-standing manufacturer being daft enough to ship such code in the first place.

I suppose the amp could have turned into a big paperweight during a failed firmware update or similar, that kind of thing does sometimes happen.....

Whatever, I suggest contacting Fender's customer support and seeing what they say.

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#14
ampfixer
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/23 23:35:17 (permalink)
I looked at the schematics. If the 5 volts supply blows a fuse the amp is dead. All the front panel controls for volume, tone etc, feed into a micro processor that controls everything else. Essentially it's a computer with a tube output section. Anything that could bring down that processor could bring down the amp.
 
If the USB activity was an added load it could cause problems. USB is 1/2 amp and the supply is fused at 2 amps. That leaves 1.5 amps for the CPU and other 5 volt loads. I really hope the OP gives us the final results on the cause.

Regards, John 
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#15
Molarman
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/24 07:24:05 (permalink)
My amp has revived!!!!  I was about to give up on it.  My guitar instructor suggested that I remove the back panel on the Super champ to see if any tubes were out.  I did that and also unplugged and re-plugged the line out cable.  All the tubes looked to be working. At least all were glowing.  I then tried the factory reset one more time.  Much to my surprise it worked this time.  I don't really understand why it revived....but I'm thinking while moving the amp the day that I installed Sonar, I somehow jostled the line-out cable.....but that's just a guess.   In any case, I'm glad it's working again. It's a great sounding amp.  Thanks for all of you comments and suggestions.
 
Marty
 
 
#16
Zargg
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/24 07:31:41 (permalink)
Glad you got it working again  

Ken Nilsen
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#17
lfm
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/24 08:21:50 (permalink)
Molarman
It's a great sounding amp. 
Marty

I have an SC X2 head but not used usb.
The advantage of usb as I recall was that is had speaker emulation on what is on line output.
Line output does not use tubes at all - it's all a digital chip.
 
So what I do is use a Radial JDX di-box that connect over speaker and emulate speakers that connect through mixer - and you also get the power tubes in the circuit.
 
Or if you don't bother with tubes, use line out through soundcard normal way - and you won't have the issues associated with having multiple soundcards. Then use separate speaker emulation from various plugins available. It could be impulse responses for speaker cabinets or otherwise from many vendors, Izotope Trash, Two Notes Torpedo(also available as plugin), Waves GTR and similar.
 
Multiple soundcards is a mess. And usb in this case most probably don't give you asio drivers usually used for recording daws.
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/25 10:34:48 (permalink)
When looking at the Fender info on the amp there is no mention anywhere regarding drivers. 
I have a Blackstar and the USB is mainly for controlling the amp with a computer. I use the line out which works just fine, even though it's only 1/8" TRS. Our singer has a Fender Champ that has the USB and we've never used it, I just use the Line out to the PA. My guess is the quality of the USB interface and / or drivers on these budget amps is pretty pour. 

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#19
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Re: Fender Super Champ went silent using Sonar. It won't revert to normal when disconnect 2016/05/25 16:53:34 (permalink)
Some of the cheaper Fender amps are considered non-repairable by Fender. If it acts up in warranty they replace the amp. If it's out of warranty they sell you a new one. No spare parts are available from Fender or a repair center.

Regards, John 
 I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps.
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#20
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