Helpful ReplySonar Platinum - Missing waveforms - SOLVED!!

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chinocurva
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2016/06/14 09:56:41 (permalink)

Sonar Platinum - Missing waveforms - SOLVED!!

Hi, everybody!

I'm using Sonar Platinum on an ACER notebook.
Whenever I open an existing project or create a new one, the audioclip's waveforms are not there, and the "Busy" warning stays forever. If I record a new channel the same happens. The sound is there, but the picture not.
I tried recomputing pictures with shift K command, but nothing.

The computer is brand new, that's what sounds odd. I'm trying to start working, but if I can not edit the waveforms I'm in big trouble, you know.
 
Anyone has passed through this issue?
Thanks in advance!


Chino
post edited by chinocurva - 2016/06/16 09:46:35
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    Bristol_Jonesey
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    Re: Sonar Platinum - Missing waveforms 2016/06/14 10:02:54 (permalink)
    1. Try clearing out your picture cache
    2. Sonar doesn't have any waveform editing tools, so your last comment is moot.

    CbB, Platinum, 64 bit throughout
    Custom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
    #2
    chinocurva
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    Re: Sonar Platinum - Missing waveforms 2016/06/14 10:42:26 (permalink)
    Thanks for your answer.
     
    1. I tried to do it, but couldn't find the old "picture cache style" way to clean it. I don't know where Platinum has it now. But, as I said, the notebook is brand new, so... there must be not too many pictures to clean... Either way, I'd like to know how to do it.
     
    2. Like anyone using any DAW, I have to SEE the content of the clip. That is... the waveform! So, when I edit the clip, I edit the waveform.
    So... my comment isn't moot at all. 
     
    Thanks again!
     
     
    Chino
    post edited by chinocurva - 2016/06/15 11:06:03
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    jude77
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    Re: Sonar Platinum - Missing waveforms 2016/06/14 10:54:12 (permalink)
    Hi Chino:
    This may work:
    1. Press "P" on your keyboard
    2. When the SONAR preferences come up under "Audio" click "Driver Settings"
    3. Make sure that your Playback Timing Master and Record Timing Master are the same as your sound card.
     
    I hope this gets you going.

    You haven't lived until you've taken the Rorschach.
     
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    chinocurva
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    Re: Sonar Platinum - Missing waveforms 2016/06/14 22:14:49 (permalink)
    jude77
    Hi Chino:
    This may work:
    1. Press "P" on your keyboard
    2. When the SONAR preferences come up under "Audio" click "Driver Settings"
    3. Make sure that your Playback Timing Master and Record Timing Master are the same as your sound card.
     
    I hope this gets you going.




    Hi, jude77!

    Thanks for your answer. Sadly, it didn't work. I don't know what to do.
    Even when the track is recording the preview waveform is missing.
     
    Thanks anyway!


    Chino
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    chinocurva
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    Re: Sonar Platinum - Missing waveforms 2016/06/15 11:08:09 (permalink)
    Another thing: importing an external audio doesn't help either. No waveform and the "Busy" sign.
    Could it be something with the hardware or the computer itself?

    I don't know how to manage it...
     
    #6
    AntManB
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    Re: Sonar Platinum - Missing waveforms 2016/06/16 08:06:52 (permalink)
    Did you check that the picture cache location (as defined in settings) is pointing at a valid folder?
     
    AMB
     
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    chinocurva
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    Re: Sonar Platinum - Missing waveforms 2016/06/16 08:41:03 (permalink)
    AntManB
    Did you check that the picture cache location (as defined in settings) is pointing at a valid folder?
     
    AMB
     




    Hey, AntMan!

    Well, is pointing to C:\Program Files\Cakewalk\SONAR Platinum. I tried creating a "picture cache" in this path, and nothing. Should it go anywhere else? I'm lost here...
     
    Thanks for your input.
     
     
    Chino
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    Bristol_Jonesey
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    Re: Sonar Platinum - Missing waveforms 2016/06/16 08:48:01 (permalink)
    You shouldn't have to create anything, it should be there already.
     
    At this point I suggest you either contact support or reinstall.

    CbB, Platinum, 64 bit throughout
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    AntManB
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    Re: Sonar Platinum - Missing waveforms 2016/06/16 08:57:20 (permalink) ☄ Helpfulby chinocurva 2016/06/16 09:34:50
    I would try creating a new folder somewhere (ideally on a fast disk with plenty of space) then going to settings and setting the picture cache location by browsing to that folder.
     
    AMB
     
    #10
    chinocurva
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    Re: Sonar Platinum - Missing waveforms 2016/06/16 09:26:00 (permalink)
    Done it!!

    I created a path to a "picture cache" within C:\Program Files\Cakewalk\SONAR Platinum. It didn't work.
    BUT...!!! When I erased that folder and started Sonar up again, it told me that "Picture Cache folder was missing". So I pressed OK, and there it was! The waveforms where pointed to an automatically newly created folder (C:\Users\Chino\AppData\Roaming\Cakewalk\SONAR Platinum\Picture Cache).

    Thanks for your concern. Hope this help others too!!
     
    Regard!!
    #11
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