nomad factory changed

good morning to one and all. about 3 days ago I bought a new interface, Focusrite 2i2 and tried to install the plugins it came with. now I don't know if this is related, however, this is what's happening.
when I insert a nomad factory blue tube anything I would be able to click on the box at the center where it says FACTORY SETTING then a drop down menu appears with many presets. that does not happen any more. however, when I click on the preset box on the left there is a drop down menu with just a few plugins that don't work.
does anyone know anything about this?
oh yes, I forgot, last night I uninstalled all of the plugins that came bundled with the interface, but they are still in the VST2 VST3 plugin manager. now i'm totally confused.
I look forward to hearing from everyone.
jp