wetdentist
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[SOLVED] new Windows 10 forced update (free version) ruined my Sonar Platinum
last night, i thought i was gonna finish up this new piece of music, but boy was i wrong. apparently, a new Windows 10 update was forced upon me & now i cannot get any sound from my project. i did some google searching & Cakewalk forum searching to see if anyone else was having problems since the new update & there are, but no one seems to have had the monstrosity that i have just experienced. during my search, i learned that the new Windows 10 update undid a bunch of my audio driver preferences (i.e. making onboard audio drivers switched to "on" whereas before, i had them all turned off). so i turned them all off so that my Roland Quad-Capture was the only remaining source of audio for me to choose from, rebooted, but that did not fix my problem in SPlat. still no sound. however, i was able to generate audio with my Quad-Capture in Maschine standalone, and Kore standalone. so the driver is installed & working, just not in Sonar. when i try to play my project in Sonar, none of my tracks make the meters move, even though everything is routed correctly. this is such a big letdown because up until last night, i was really digging the new Windows 10, noticing a pretty decent performance improvement over Windows 7. i hope i can get this fixed. any ideas?
post edited by wetdentist - 2016/08/06 08:33:14
3.5 Ghz AMD 6-Core/16 gigs RAM, Roland Quad-Capture, Win 10, Cakewalk by Bandlab, Komplete 10, z3ta+, Z3TA+ 2, Rapture, Maschine 2.7 (MKI & Jam), Melodyne 4 Studio, Ozone 4, Jam Origin MIDI Guitar 2, Schecter Damien Elite, Fender Sonoran w/TronicalTune Plus installed, etc go here to hear Wet Dentist (2000-2016 RIP) my new sounds: The Das Kaput
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bitman
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Re: new Windows 10 forced update (free version) ruined my Sonar Platinum
2016/08/05 09:20:14
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PSA - you don't have to drink the Kool-Aid people.
Go: Control Panel, Admin tools, Services and set the Windows Update service to disabled, then stop it.
No more Windows Corruptdates.
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wetdentist
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Re: new Windows 10 forced update (free version) ruined my Sonar Platinum
2016/08/05 09:41:35
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bitman
PSA - you don't have to drink the Kool-Aid people.
Go: Control Panel, Admin tools, Services and set the Windows Update service to disabled, then stop it.
No more Windows Corruptdates.
i thought with the "free" version of Windows 10, users didn't have that option.
3.5 Ghz AMD 6-Core/16 gigs RAM, Roland Quad-Capture, Win 10, Cakewalk by Bandlab, Komplete 10, z3ta+, Z3TA+ 2, Rapture, Maschine 2.7 (MKI & Jam), Melodyne 4 Studio, Ozone 4, Jam Origin MIDI Guitar 2, Schecter Damien Elite, Fender Sonoran w/TronicalTune Plus installed, etc go here to hear Wet Dentist (2000-2016 RIP) my new sounds: The Das Kaput
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robert_e_bone
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Re: new Windows 10 forced update (free version) ruined my Sonar Platinum
2016/08/05 11:28:52
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☄ Helpfulby wetdentist 2016/08/05 12:01:19
I believe that is correct - that functionality is not available, other than for users of Windows 10 Pro.
But, you should still have the Windows_Old folder - the Windows 10 upgrade process, if done with Upgrade In Place, would have saved off your prior Windows version, and I believe you have a 30-day windows to revert back to your older version of Windows.
Since your audio drivers for the audio interface seem to work in Windows 10, then I would suggest you go into Sonar Preferences, and see what is set for the audio interface device, as well as the Driver Mode, to make SURE those are set for your audio interface.
Lastly, if you have only your audio interface device present as an enabled device in Device Manager, if any other application, including Windows, is also attempting to use that audio interface, then Sonar might not have access to use the audio interface, since ASIO only lets one application get at control of the ASIO drivers.
(if your Windows theme has Windows Sounds turned on, they too might try to gain control of the ASIO drivers).
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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azslow3
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Re: new Windows 10 forced update (free version) ruined my Sonar Platinum
2016/08/05 11:37:36
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Installed that update (took a while for my comp...). I had to reinstall VS-20 drivers, so it looks like the update is a kind of "new windows version" (which from its size, installation time and quite some visual change is not a surprise). Other drivers was "reinstalled"/asked for update (NVidia, Creative, Logitech). May be I am the only one, but this update at least has slightly improve the situating with my VS-20, at least it is not so bad as it was before (still a bit away from my expectation and observation on other PC). The computer was updated without clean install since Windows 8, without problems. I know such changed are not smooth for everyone, but I think in general MS deserve some positive feedback. Not yet as Ubuntu on my notebook and servers (updates since 9 years without re-installation), but it moved toward that 
Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc. www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
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werewindle
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Re: new Windows 10 forced update (free version) ruined my Sonar Platinum
2016/08/05 11:58:10
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The last 2 builds of Windows 10 took out my audio drivers as well so this time I have only so far installed anniversary build on back-up pc. It is definitely worth the effort to ensure all video and audio drivers are up to date before upgrading. I cancelled the request to update audio driver once build completed which at least seems to have ensured I still had sound. Sonar appears unaffected but not taking any chances with live pc until current project mix is completed.
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pwalpwal
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Re: new Windows 10 forced update (free version) ruined my Sonar Platinum
2016/08/05 12:14:19
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wetdentist
bitman
PSA - you don't have to drink the Kool-Aid people.
Go: Control Panel, Admin tools, Services and set the Windows Update service to disabled, then stop it.
No more Windows Corruptdates.
i thought with the "free" version of Windows 10, users didn't have that option.
although i have pro, and disable the auto-install via group policy, surely even free/home users can disable a service? to do this: hit win-s or click the start button and type "services" then choose the "services, desktop app" that appears (should be top of the list) in the services window, scroll down the list looking for the service "Windows Update" - double-click (or right-click & "properties") the "Windows Update" service in the middle of that box there's "Startup type" - change it to "Disabled" click "Apply" (and then OK) this will stop windows checking for updates
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wetdentist
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Re: new Windows 10 forced update (free version) ruined my Sonar Platinum
2016/08/05 12:24:25
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robert_e_bone
I believe that is correct - that functionality is not available, other than for users of Windows 10 Pro.
But, you should still have the Windows_Old folder - the Windows 10 upgrade process, if done with Upgrade In Place, would have saved off your prior Windows version, and I believe you have a 30-day windows to revert back to your older version of Windows.
Since your audio drivers for the audio interface seem to work in Windows 10, then I would suggest you go into Sonar Preferences, and see what is set for the audio interface device, as well as the Driver Mode, to make SURE those are set for your audio interface.
Lastly, if you have only your audio interface device present as an enabled device in Device Manager, if any other application, including Windows, is also attempting to use that audio interface, then Sonar might not have access to use the audio interface, since ASIO only lets one application get at control of the ASIO drivers.
(if your Windows theme has Windows Sounds turned on, they too might try to gain control of the ASIO drivers).
Bob Bone
so would you recommend that i enable the onboard audio for Windows sounds (even though i have Windows Sounds turned off)? also, when you say "older version of Windows," do you mean Windows 10 before the Anniversary Update, or Windows 7? if possible, i would like to revert to the version of Windows 10 that worked awesomely a few days ago!
3.5 Ghz AMD 6-Core/16 gigs RAM, Roland Quad-Capture, Win 10, Cakewalk by Bandlab, Komplete 10, z3ta+, Z3TA+ 2, Rapture, Maschine 2.7 (MKI & Jam), Melodyne 4 Studio, Ozone 4, Jam Origin MIDI Guitar 2, Schecter Damien Elite, Fender Sonoran w/TronicalTune Plus installed, etc go here to hear Wet Dentist (2000-2016 RIP) my new sounds: The Das Kaput
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slartabartfast
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Re: new Windows 10 forced update (free version) ruined my Sonar Platinum
2016/08/05 16:58:25
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azslow3
Installed that update (took a while for my comp...). I had to reinstall VS-20 drivers, so it looks like the update is a kind of "new windows version" (which from its size, installation time and quite some visual change is not a surprise). Other drivers was "reinstalled"/asked for update (NVidia, Creative, Logitech).
Welcome to the Windows 10 Anniversary Update. 3+ Gigabytes that basically does give you a new OS. Lots of people having to uninstall/reinstall drivers that were working. http://www.pcworld.com/article/3053934/windows/the-windows-10-anniversary-updates-best-new-features.html
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kennywtelejazz
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Re: new Windows 10 forced update (free version) ruined my Sonar Platinum
2016/08/05 17:26:12
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pwalpwal
wetdentist
bitman
PSA - you don't have to drink the Kool-Aid people.
Go: Control Panel, Admin tools, Services and set the Windows Update service to disabled, then stop it.
No more Windows Corruptdates.
i thought with the "free" version of Windows 10, users didn't have that option.
although i have pro, and disable the auto-install via group policy, surely even free/home users can disable a service? to do this:hit win-s or click the start button and type "services" then choose the "services, desktop app" that appears (should be top of the list)
in the services window, scroll down the list looking for the service "Windows Update" - double-click (or right-click & "properties") the "Windows Update" service
in the middle of that box there's "Startup type" - change it to "Disabled"
click "Apply" (and then OK)
this will stop windows checking for updates
This sounds very interesting  is this the right way to do that ?  Kenny
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Cactus Music
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Re: new Windows 10 forced update (free version) ruined my Sonar Platinum
2016/08/05 22:07:56
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My DAW doesn't have any on board audio, I never installed that when I built it. I also disabled the HD video audio. I can play U tube videos while Sonar and Wav lab are open and never have had any issues with audio,, it all goes through the 6i6. So I'm a solid believer in only using your audio interface on a DAW. Might be possible this doesn't always work with certain interfaces.
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wetdentist
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Re: new Windows 10 forced update (free version) ruined my Sonar Platinum
2016/08/06 08:13:27
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i was able to figure out how to solve my problem. last night, i uninstalled the Quad-Capture completely. then Windows update automatically downloaded & installed the most up to date driver. then, and this is what i had originally forgot about, Roland has this additional executable file that connects these generic MIDI files that get downloaded from the Roland website to the device. then there was another setting in the preferences that needed to be changed: Playback Timing Master was switched to "none" so i had to switch that back to the Quad-Capture.
3.5 Ghz AMD 6-Core/16 gigs RAM, Roland Quad-Capture, Win 10, Cakewalk by Bandlab, Komplete 10, z3ta+, Z3TA+ 2, Rapture, Maschine 2.7 (MKI & Jam), Melodyne 4 Studio, Ozone 4, Jam Origin MIDI Guitar 2, Schecter Damien Elite, Fender Sonoran w/TronicalTune Plus installed, etc go here to hear Wet Dentist (2000-2016 RIP) my new sounds: The Das Kaput
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tlw
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Re: new Windows 10 forced update (free version) ruined my Sonar Platinum
2016/08/06 17:08:21
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The best way to force Windows (any version) to ignore the on-board soundchip is to disable on-board sound in the BIOS. That way Windows doesn't even get to find out it exists. And, as Anderton discovered a while ago, check in device manager that there are no active HDMI audio drivers.
As an aside, I had my first "install Windows 10" experience yesterday. Put it on a Mac using Bootcamp. Win10 has to be the most promiscuous, data-mining operating system I've ever seen. Even turning stuff off in the setup screens like the peer-to-peer eat-your-bandwidth update sharing function didn't prevent it being turned "on" when Windows proper booted. And the updates it grabbed then over-wrote various other settings. Come back Windows 8, all is forgiven.
Roll on Sonar for Macs.
Sonar Platinum 64bit, Windows 8.1 Pro 64bit, I7 3770K Ivybridge, 16GB Ram, Gigabyte Z77-D3H m/board, ATI 7750 graphics+ 1GB RAM, 2xIntel 520 series 220GB SSDs, 1 TB Samsung F3 + 1 TB WD HDDs, Seasonic fanless 460W psu, RME Fireface UFX, Focusrite Octopre. Assorted real synths, guitars, mandolins, diatonic accordions, percussion, fx and other stuff.
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