[Solved] - So, what is up with unsolved problem reports being deleted from the forum?

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Resonant Serpent
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2016/08/10 11:52:19 (permalink)

[Solved] - So, what is up with unsolved problem reports being deleted from the forum?

I made a post in the problem reports forum a couple of months ago about no longer being able to change the color of the VU Tick Marks in the color settings. The colors change if you're using segmented meters, but if you switch those off, you lose the ability to change the color. It was filed as CWBRN-5372 and I put that in the post. I went to find the post today, to add that the problem report hasn't been viewed yet, and my post was deleted. Seriously? Between the crop of bugs that have sprung up over the last three updates (for me), the elimination of phone support, and now this... I can't help but think back to the Roland days. Things were going so good. What is happening? If what I assume should be a simple fix isn't being looked at or worked on, then what does that say about the rest of the program? Seriously, why was my post deleted? Using the theme editor isn't an option since other elements change when you change the VU Tick Marks. Also, it breaks the full panel coloring in Mercury.
 
EDIT: Looking at the Problem Reports forum now, it seems that all posts over a month old have been deleted. I'm not comfortable with this. My issue is well over a month old. Doesn't exactly make me want to go to the trouble of using the problem reporter more if the issue isn't even looked at and my post gets deleted.
 
The newest issue that I'm encountering is Sonar taking out my Lynx ASIO drivers. I can work in other daws no problem, but at some point while working in Sonar, all sound quits and I get a screechy feedback anytime I try to play something. Rebooting doesn't fix it. I have to delete and reinstall the drivers. I know this is an issue for another post, but it's an example of the problems I'm now having with Sonar. The last time this happened, it was with Sonar 7 and the Lynx motor-boating issue that was fixed in 8. The same thing would happen. The system would motorboat, then I'd get the drivers going into screech mode.  Now I'm not getting the motor-boating, just the drivers die and start the high pitched noise.

A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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    Rob[at]Sound-Rehab
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    Re: So, what is up with unsolved problem reports being deleted from the forum? 2016/08/10 12:14:02 (permalink)
    Resonant Serpent
    EDIT: Looking at the Problem Reports forum now, it seems that all posts over a month old have been deleted. I'm not comfortable with this. My issue is well over a month old. Doesn't exactly make me want to go to the trouble of using the problem reporter more if the issue isn't even looked at and my post gets deleted.
     



    are you sure its not the filter at the bottom of the page being set to 1 month???

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    #2
    mettelus
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    Re: So, what is up with unsolved problem reports being deleted from the forum? 2016/08/10 12:37:46 (permalink)
    +1 to checking the filter at the bottom, it defaults to 30 days.

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    Beepster
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    Re: So, what is up with unsolved problem reports being deleted from the forum? 2016/08/10 12:44:14 (permalink)
    Yup. Change the forum filter.
     
    Or use google to search for the thread (which is what I usually do).
    #4
    Beagle
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    Re: So, what is up with unsolved problem reports being deleted from the forum? 2016/08/10 12:45:13 (permalink)
    nothing has been deleted.  check your filter as these guys have said.

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    jamesg1213
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    Re: So, what is up with unsolved problem reports being deleted from the forum? 2016/08/10 12:52:40 (permalink)
    Yes, your thread is at the top of page 2 if you change the filter to 90 days.

     
    Jyemz
     
     
     



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    #6
    Resonant Serpent
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    Re: So, what is up with unsolved problem reports being deleted from the forum? 2016/08/10 13:10:05 (permalink)
    Ok, thanks!
     

    A deep chesty bawl echoes from rimrock to rimrock, rolls down the mountain, and fades into the far blackness of the night. It is an outburst of wild defiant sorrow, and of contempt for all the adversities of the world. - Aldo Leopold
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    chuckebaby
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    Re: So, what is up with unsolved problem reports being deleted from the forum? 2016/08/10 13:20:09 (permalink)
    Resonant Serpent
    Ok, thanks!
     


    another happy ending
     
    if you want help with your Lynx ASIO driver problem it would help if we had some info, like OS, AI, EXC.
    your Sig says little about your set up.

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