araujo1811
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incompatibility presonus 1818
I requested information about incompatibility reported presonus driver usb 1818 VSL and Sonar X1 and possible solutions . (Windows 7 32bit) Thank you araujo1811@gmail.com
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pwalpwal
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Re: incompatibility presonus 1818
2016/08/03 08:52:08
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pwalpwal
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Re: incompatibility presonus 1818
2016/08/03 08:52:40
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ps, best remove your email address from your original post ;-)
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TheMaartian
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Re: incompatibility presonus 1818
2016/08/03 10:56:28
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The problem isn't with SONAR X1, it is with the PreSonus drivers for the Audiobox VSL interfaces (22, 44, 1818). I own a 44VSL, and it was NOT stable under Windows 7, and failed completely under Windows 10. The most recent version (v1.3) was last updated over 2 years ago. PreSonus' answer to all of the complaints of instability and crashes? They claimed that since it worked for some, it wasn't their problem. The only change they made was to add Windows 10 to the OS compatibility list...because it works for some. They have dropped support for the VSL interfaces to focus on their latest (Studio 192). When a new device replaces that? I would expect them to move on again. You are not going to like this answer, but if it's not working for you now, it never will. My 44VSL is in a closet collecting dust. I have a Tascam interface now that is rock-solid. I have uninstalled their Studio One DAW. Some day, when I get a hair up my a$$, I'll uninstall Notion, as well. Between Forte 7, Overture 5 and MusicScore Guitar 8 (which I want to ditch, when I figure out how to do auto-tabbing (if possible), in Overture or Forte), I've got notation covered. I'm finished with them. As we said in Texas when I lived there...PreSonus are "Big hat. No cattle."
Intel i7 3.4GHz, 16 GB RAM, 2 TB HD Win10 Home 64-bit Tascam US-16x08 Studio One 4 Pro Notion 6 Melodyne 4 Studio Acoustica 7 Guitar Pro 7 PreSonus FaderPort Nektar P6 M-Audio BX8 D2 Beyerdynamic DT 880 Pro NI K9U XLN AK, AD2 AAS VS-2, GS-2, VA-2, EP-4, CP-2, OD Toontrack SD3, EZK
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robert_e_bone
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Re: incompatibility presonus 1818
2016/08/05 12:09:53
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Hi The Maartian. I too have the Presonus AudioBox 1818VSL audio interface, and it was rock-solid steady in Windows 7, Windows 8.1, and Windows 10. I run at 128 samples for my ASIO Buffer Size, at 48 K, and zero problems whatsoever. I even use the 8-port expansion unit for it, with the ADAT Light Pipes, to give me 16 wonderful mic/instrument inputs. I would suggest making sure that Windows and Sonar are both completely up to date on maintenance, and look for things like interference from other applications (ASIO4ALL being installed, antivirus software, WiFi adapters, etc.), and make sure you don't have Windows also set to access the audio interface while running Sonar with Sonar trying to have control over the audio interface at the same time - I suggest NOT having multiple things point to the audio interface in ASIO driver mode). Lastly, is the firmware for your AudioBox 1818VSL up to date? Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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TheMaartian
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Re: incompatibility presonus 1818
2016/08/05 12:47:07
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[Disengage P.C. cloaking device] Very up-to-date. It's definitely hardware related, probably the MOBO from Dell. I never got the iLok dongle to work, but PC authorization works great. Also, Arturia's ASC app (like Cakewalk's CCC) fails immediately. Their tech support is working with another guy with the same/similar problem. They had to get the programmer who did the ASC involved. Some things just don't work on my PC. At the risk of repeating myself (I repeat myself when under stress. I repeat myself when under stress. I repeat myself when under stress.), I will restate my position on PreSonus. If their product works for you...great! If not...too effing bad. They DO NOT SUPPORT Audiobox VSL owners who DO have problems. And there are PLENTY of Audiobox VSL owners who have numerous problems. All I did was state mine, several times, in language that would have been suitable for a work environment, and got banned from their website anyway. Now I need to go in with a different user name, so I can still get support for Notion (I've uninstalled Studio One, as well). So the caveat I would offer is to NEVER buy a PreSonus product UNLESS you can test it first ON YOUR SYSTEM to verify compatibility. And then just pray that you never need support. [Engage P.C. cloaking device]
post edited by TheMaartian - 2016/08/05 13:08:25
Intel i7 3.4GHz, 16 GB RAM, 2 TB HD Win10 Home 64-bit Tascam US-16x08 Studio One 4 Pro Notion 6 Melodyne 4 Studio Acoustica 7 Guitar Pro 7 PreSonus FaderPort Nektar P6 M-Audio BX8 D2 Beyerdynamic DT 880 Pro NI K9U XLN AK, AD2 AAS VS-2, GS-2, VA-2, EP-4, CP-2, OD Toontrack SD3, EZK
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robert_e_bone
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Re: incompatibility presonus 1818
2016/08/15 10:46:05
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I truly feel for anybody that is having issues. I had a very different set of experiences with the AudioBox 1818VSL, and with Presonus technical support. I had an issue early into using the interface with Windows 8.1 - but the Presonus folks were able to get it squared away - cannot recall the details. About six months ago, my Presonus AudioBox 1818VSL did finally fail, where it would not properly sync up to the computer, and it was at that point unusable. Soooooo, since it was out of warranty, (it had worked well for about 5 years), I used the Presonus support option to refurbish the unit for a charge of around $150, and sent it off to them. I got it back a couple weeks later, and found it still had the same issues, and I sent it BACK to them - they were quite surprised about it still not working, but they took it back again, replacing the rest of the internal circuitry, and returned it to me. AGAIN, it failed. Sooooooo, back one more time - but THIS time, they were kind enough to supply a completely brand new interface, for no charge. Additionally, I understood they were dropping support for the AudioBox User Interface with the mixer software, not dropping the AudioBox products themselves. I may be completely wrong on this - I had done only a quick read through whatever that bulletin had in it, but I DO recall thinking it not much of a problem if the support for that little UI panel. At the end of the day, I ended up with a brand new interface, which is working flawlessly again, and if this one is as rugged as the one the replaced, then this one will likely still be working 5 years from now. Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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TheMaartian
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Re: incompatibility presonus 1818
2016/08/15 12:17:14
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robert_e_bone ... Additionally, I understood they were dropping support for the AudioBox User Interface with the mixer software, not dropping the AudioBox products themselves. I may be completely wrong on this - I had done only a quick read through whatever that bulletin had in it, but I DO recall thinking it not much of a problem if the support for that little UI panel. ...
Glad it's working for you! My only suggestion, now that you have a new replacement i/f...DON'T upgrade to Win10. You'll be MUCH more likely to experience the small 'mistake' in your statement above. Yes, they are continuing to sell AudioBox VSL interfaces (don't know about manufacture; they could be selling (and comping replacements) from stock), but there will be NO software support. Not just the "little UI panel" but the driver, as well. The last tweak to the driver (v1.3) was in April, 2014. Why the current driver works for some under Win10 is a mystery to me; blind effing luck, most likely.
Intel i7 3.4GHz, 16 GB RAM, 2 TB HD Win10 Home 64-bit Tascam US-16x08 Studio One 4 Pro Notion 6 Melodyne 4 Studio Acoustica 7 Guitar Pro 7 PreSonus FaderPort Nektar P6 M-Audio BX8 D2 Beyerdynamic DT 880 Pro NI K9U XLN AK, AD2 AAS VS-2, GS-2, VA-2, EP-4, CP-2, OD Toontrack SD3, EZK
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robert_e_bone
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Re: incompatibility presonus 1818
2016/08/16 10:17:01
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I just visited the Presonus downloads page for the AudioBox 1818VSL audio interface. There is a Universal Control drivers release that looks like it was made available on 08/01/2016, and it SPECIFICALLY indicates support for 32-bit and 64-bit Windows 10. It was and remains my understanding that they dropped the VSL UI software, but they were to continue to offer and continue development of, the actual Windows drivers for the interface. I believe that is confirmed, to MY satisfaction, by the presence of this 08/01/2016 Universal Control download. The OLD drivers are also still available, as a 'Legacy' download, and that is indeed version 1.3, and those drivers worked well for me up to Windows 8.1 with no problems. I suggest that if you are having driver issues with the 1.3 legacy version, that you look at downloading and trying the current production version download of their Universal Control drivers. Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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robert_e_bone
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Re: incompatibility presonus 1818
2016/08/16 10:28:58
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Incidentally, here is the VSL software discontinued notice that Presonus put out last year: http://support.presonus.com/hc/en-us/articles/210044533-AudioBox-VSL-Software-Discontinuation-Notice In the above notice, they indicate that the VSL mixing software is discontinued, BUT did NOT indicate they were dropping DRIVER support for the PC platform for Windows. They indicated in the notice that if any new driver support for the 1818VSL was needed, that new drivers would be released that would not include the VSL mixing console. The above appears to be born out by the 08/01/2016 release of Universal Control 1.8. Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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TheMaartian
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Re: incompatibility presonus 1818
2016/08/16 12:12:21
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The UC download for the AudioBox VSL interfaces is new to me (since the last time I checked, maybe a couple of months ago). I don't intend to try it, since I'm quite happy with my Tascam US-16x08, but I would like to know whether or not the UC driver is ASIO, and not just core-compliant. Thanks in advance.
Intel i7 3.4GHz, 16 GB RAM, 2 TB HD Win10 Home 64-bit Tascam US-16x08 Studio One 4 Pro Notion 6 Melodyne 4 Studio Acoustica 7 Guitar Pro 7 PreSonus FaderPort Nektar P6 M-Audio BX8 D2 Beyerdynamic DT 880 Pro NI K9U XLN AK, AD2 AAS VS-2, GS-2, VA-2, EP-4, CP-2, OD Toontrack SD3, EZK
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Brando
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Re: incompatibility presonus 1818
2016/08/16 12:50:54
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I tried the UC driver with a lot of problems. Rolled back to 1.3 and working just fine in Windows 10 Pro 64 bit. Note that I don't use the VSL software (just use it as a driver I'F, but leave turned "off").
Brando Cakewalk, Studio One Pro, Reaper Presonus Audiobox 1818VSL ASUS Prime Z370-A LGA1151, 32GB DDR4, Intel 8700K i7, 500 GB SSD, 3 x 1TB HDD, Windows 10 Pro 64
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stevesweat
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Re: incompatibility presonus 1818 [updated]
2016/08/17 09:16:26
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I was wrong - the 1818 is a paperweight - run quickly in the opposite direction... my naive initial response: [I recently got a Presonus 1818vsl and fat channels was the big selling point, and yeah just upgraded the firmware and they were gone. I was annoyed at first but I've found the setup now to be better overall - especially with routing. Headphones are no longer paired up with two rear panel outputs so the headphone jack can have things routed to it without taking up two extra outs. I can make four totally separate headphones mixes if I want (that probably isn't new but I just figgered it out.) Nothing in the fat channels that can't be done with Sonar so really at the end of the day it actually simplified the interface flow. What bums me out is my Aardvark q10 no longer being supporting for any OS past XP (as they are defunct - changed to Antelope)]
post edited by stevesweat - 2016/11/25 08:50:17
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