Upgrade to Sonar confusion

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oddtodd1
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2016/08/29 01:23:28 (permalink)
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Upgrade to Sonar confusion

I currently own Sonar X3 Studio, so I am ready to upgrade to Platinum. An Email from Sonar Support told me it would cost $299, but When I go to purchase, it tells me $499, what do I need to do?
 
post edited by oddtodd1 - 2016/08/29 01:44:34
#1

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    John
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    Re: Upgrade to Sonar confusion 2016/08/29 01:39:33 (permalink)
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    Goto the Sonar Platinum page and select upgrade. If you are logged on you should see the proper price. You may also want to get the life time offer. 

    Best
    John
    #2
    oddtodd1
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    Re: Upgrade to Sonar confusion 2016/08/29 01:45:31 (permalink)
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    that was my plan.. but the email from support and the logged in quote just dont match. 
    #3
    John
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    Re: Upgrade to Sonar confusion 2016/08/29 03:06:42 (permalink)
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    Be sure you are looking at the upgrade and not the full product. The $299 sounds right for your upgrade. The $499 is for the full product as if you are not already a member.
     


    Best
    John
    #4
    JustGotPaid
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    Re: Upgrade to Sonar confusion 2016/08/29 06:54:22 (permalink)
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    John, you said, "Go to the Sonar Platinum page and select upgrade. If you are logged on you should see the proper price. You may also want to get the life time offer."
     
    I thought when you got the upgrade to Platinum that you automatically got the free upgrades for life. Please clarify what you meant since I'm not following exactly what you said.
     
    Thanks!
    DS
    #5
    scook
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    Re: Upgrade to Sonar confusion 2016/08/29 11:41:02 (permalink)
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    The store sets the price based on the products listed in the user account. Is X3 Studio listed in your account?
    #6
    JustGotPaid
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    Re: Upgrade to Sonar confusion 2016/08/29 13:11:32 (permalink)
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    I've already got Platinum. I was asking as a follow up to a question the OP asked.
    DS
    #7
    scook
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    Re: Upgrade to Sonar confusion 2016/08/29 13:20:40 (permalink)
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    My response was to the OP regarding his account status. It is the only issue I will address in this thread.
    #8
    JustGotPaid
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    Re: Upgrade to Sonar confusion 2016/08/29 17:23:32 (permalink)
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    Your strict adherence to mannerly comportment is duly noted and appreciated.
    #9
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