simset3
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[Resolved] Cakewalk storing my credit card number on file
I'm a little uncomfortable with Cakewalk storing my credit card number on file. I would sooner just enter the number every time I make a purchase. Can it be removed? I looked in my account and found no way to have it deleted. Do I have to contact support and have them delete the number and will they do it? edit: I realized after I posted this that it is probably Cleverbridge that is storing my CC number but I would like to know if anybody else has gone through this and had their CC number successfully deleted. Thanks for any info.
post edited by Noel Borthwick [Cakewalk] - 2016/09/09 15:12:18
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Noel Borthwick [Cakewalk]
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Re: Cakewalk storing my credit card number on file
2016/09/07 11:55:02
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Cakewalk has no access to CC information. It is likely a cookie on your computer. However I'm sure if you contact Cleverbridge they will be able to assist with this query...
post edited by Noel Borthwick [Cakewalk] - 2016/09/10 15:11:49
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simset3
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Re: Cakewalk storing my credit card number on file
2016/09/10 11:32:54
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What do you mean by "mp access" ? The customer should be given the option as to whether or not their CC information is stored. I don't see that option anywhere. It shouldn't be up to me to rectify a problem that shouldn't exist in the first place.
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simset3
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Re: Cakewalk storing my credit card number on file
2016/09/18 08:24:21
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I'm still curious as to what you meant by "mp access". I see you edited that out of your post.
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stevec
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Re: Cakewalk storing my credit card number on file
2016/09/18 10:05:04
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Seems like a typo - the "mp" and "no" keys are parallel to each other.
SteveC https://soundcloud.com/steve-cocchi http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163 SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors; Focusrite 18i6 (ASIO); Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
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simset3
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Re: Cakewalk storing my credit card number on file
2016/09/18 11:37:23
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Hehe, OK! BTW, just checked your Soundcloud Steve. Really liked the lead guitar part in Ver Tudo. Nice job!
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stevec
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Re: Cakewalk storing my credit card number on file
2016/09/18 11:46:40
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simset3 Hehe, OK! BTW, just checked your Soundcloud Steve. Really liked the lead guitar part in Ver Tudo. Nice job!
I am a member of "Typos R Us". Thanks! I appreciate that.
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Noel Borthwick [Cakewalk]
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Re: Cakewalk storing my credit card number on file
2016/09/18 12:00:21
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"mp" == obfuscated version of "no" as steve pointed out :) Thats what happens when you try and type in the dark.
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tonydude
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Re: Cakewalk storing my credit card number on file
2017/05/15 13:24:06
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So how does the credit card get removed?
If a consumer asks for their credit card to not be stored then it should be removed - so how is this done?
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scook
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Re: Cakewalk storing my credit card number on file
2017/05/15 13:28:58
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Jesse G
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Re: Cakewalk storing my credit card number on file
2017/05/21 21:11:18
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I've gone through this before with Cakewalk and Cleverbridge and the two blame each other. Cleverbridge will only let you change the CC number if you are currently paying for a product you purchased from Cakewalk on a monthly basis through Cleverbridge. Cakewalk says they do not store the credit card information on their site, but it's located there when you log in and try to make a purchase. Confusing isn't it? I made several calls to both Cleverbridge and Cakewalk and sent many emails as well and still they blamed each other. I was unable to remove the CC listed, but really all I wanted to change the CC Card because it had expired. I purchased the cheapest Item I could find and replaced the CC Card. Simset3, how were you able to remove the CC from your account?
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