New Membership Renewal Reminder

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Songroom
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2016/09/20 07:14:02 (permalink)

New Membership Renewal Reminder

Hi,
I thought I'd ask if anyone has come across the red warning pop-up screen which states...
 
Membership Renewal Is Required
SONAR will go into Demo Mode in 13 day(s)
Renew your membership or buy SONAR before time runs out.
 
I'm asking as I've been using Platinum for around 16 months and never had this message before. My subscriptions are up to date and I've yet to receive the latest invoice so there's very little I can do until it arrives from Cleverbridge.
 
I have a session this evening and I don't think the red warning sign is ideal when there are paying clients in the studio. I've restarted my workstation and fired up the Command Centre but the warning still appears.
 
Any ideas ? :-)
post edited by Songroom - 2016/09/20 07:37:49

Sonar Platinum - BandLab Cakewalk - Presonus 16.0.2 - Tannoys - Lava BandLamp ?

#1

4 Replies Related Threads

    Zargg
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    Re: New Membership Renewal Reminder 2016/09/20 07:21:56 (permalink)
    Hi. Have you tried to do an offline activation?
    https://www.cakewalk.com/Support/Knowledge-Base/2007013384/Offline-Activation
    Do not know if it helps or not.
    All the best.

    Ken Nilsen
    Zargg
    BBZ
    Win 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII
    Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
     
    #2
    Songroom
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    Re: New Membership Renewal Reminder 2016/09/20 07:25:01 (permalink)
    Thanks for replying, I'll give that a try :-)

    Sonar Platinum - BandLab Cakewalk - Presonus 16.0.2 - Tannoys - Lava BandLamp ?

    #3
    Songroom
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    Re: New Membership Renewal Reminder 2016/09/20 07:32:09 (permalink)
    I doubt if it has any bearing on the issue, but I did install a demo of Nomad Factory Cosmos last night. Today is the first time I've booted Platinum since then. #ClutchingAtStraws :-)
     

    Sonar Platinum - BandLab Cakewalk - Presonus 16.0.2 - Tannoys - Lava BandLamp ?

    #4
    Songroom
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    Re: New Membership Renewal Reminder 2016/09/20 08:35:35 (permalink)
    Update...
     
    As if by magic the latest Cleverbridge invoice appeared in my inbox and all is now well with Platinum.
     
    Oddly, the invoice says that 'Updated Payment Details Are Required' but I am certain that I did not receive the original invoice and I haven't changed my related email address or payment account.
     
    I'll put this one down to a glitch. Onwards and upwards.

    Sonar Platinum - BandLab Cakewalk - Presonus 16.0.2 - Tannoys - Lava BandLamp ?

    #5
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