stappfsd
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platinum / help/ error
When I try to access most help in sonar platinum I get this message
chrome.exe - Application Error
the application was unable to start correctly (0xc0000142). Click OK to close application.
I am using windows 10
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Bristol_Jonesey
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Re: platinum / help/ error
2016/10/10 15:27:30
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Sounds as though it's trying to access the online help system.
Make sure you are running SONAR As Administrator. Right click the .exe and choose this option.
Or you can use the Local Help system:
Goto Edit > Preferences > File > Advanced and untick Always Use Local Help.
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Bristol_Jonesey
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Re: platinum / help/ error
2016/10/10 15:30:20
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Depending on the type of help you need, you'll find there are some very knowledgeable users on the forum who can help solve most problems.
It's a good idea also to edit your profile and include full details of your entire system in the signature, including full pc spec and details of your audio interface & driver
And welcome to the forum.
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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ricoskyl
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Re: platinum / help/ error
2016/10/10 15:48:12
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Are you having problems accessing the Internet through Chrome from your desktop or in other applications? Is Chrome your default browser? You might also get a problem like this if Chrome was uninstalled without changing the application default settings for your Win10 OS.
If you want to make enemies, try to change something. -Woodrow T. WilsonTurbulence is a life force. It is opportunity. Let’s love turbulence and use it for change. -Ramsay Clark ----------------------Sonar Platinum Win 10 x64 on HP Pavilion i7 5500 12Gb RAM, Tascam US-16x08, NVidia 840 8Gb vram, Multi-Screen, Multi-Touch
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stappfsd
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Re: platinum / help/ error
2016/10/11 13:14:34
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Thanks everyone
You want me to tell you what I got.
I can't do that unless I can make a commentary.
Paul Alf
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Zargg
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Re: platinum / help/ error
2016/10/11 14:48:00
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Hi. Do you have share drivers with other programs enabled in Preferences, Audio, Playback and Recording?
All the best.
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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tlw
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Re: platinum / help/ error
2016/10/11 15:15:48
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A quick internet search finds Chrome exiting with that error number is pretty common whether Sonar is involved or not.
Suggested solutions include downloading and running MalwareBytes to check there's no malware on the system, switching off the anti-virus to see if that makes a difference and uninstalling and re-installing Chrome or uninstalling Chrome and running a different browser.
Personally, I won't let Chrome anywhere near our computers.
Sonar Platinum 64bit, Windows 8.1 Pro 64bit, I7 3770K Ivybridge, 16GB Ram, Gigabyte Z77-D3H m/board, ATI 7750 graphics+ 1GB RAM, 2xIntel 520 series 220GB SSDs, 1 TB Samsung F3 + 1 TB WD HDDs, Seasonic fanless 460W psu, RME Fireface UFX, Focusrite Octopre. Assorted real synths, guitars, mandolins, diatonic accordions, percussion, fx and other stuff.
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Bristol_Jonesey
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Re: platinum / help/ error
2016/10/11 17:35:29
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stappfsd
When I try to access most help in sonar platinum I get this message
chrome.exe - Application Error
the application was unable to start correctly (0xc0000142). Click OK to close application.
I am using windows 10
Try running Microsoft Edge instead of Chrome
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Rickbass
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Re: platinum / help/ error
2016/10/12 09:08:22
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I got the same error message, just use internet explorer to re download chrome...save alot of time...
Rick Langs rickbass@tx.rr.com core-i7/WIN 10/16GigRam64bit/ Dell Studio XPS435MT/ Sonar Platinum/ CalkwalkUA-25EX, Mackie Boards. Smith Bass, Selmer Sax,Flute, Fantom G6 Keys
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