Focusrite Products and Drivers

Author
groverken
Max Output Level: -87 dBFS
  • Total Posts : 153
  • Joined: 2007/09/22 16:06:46
  • Location: Glasgow, UK
  • Status: offline
2016/11/09 06:35:09 (permalink)

Focusrite Products and Drivers

I've just replaced my old Lexicon Alpha with a lovely new Focusrite Scarlett 2i4 (2nd generation). As soon as I connect it up, the standalone versions of Rapture Pro, Rapture Session and Z3TA+2 stop working. Disconnect and reconnect the Alpha and all's well. It works OK within Sonar although latency is just the same as with the old Alpha with it's old Windows 7 drivers.
Has anyone else had a problem with Focusrite drivers? I've got a show in 3 weeks time and need everything working before then, so it's either get this working or go back to the old Alpha interface and look for a refund on the Scarlett.
 
Also should mention that EZdrummer 2 and Real Guitar are also giving me a problem, while SampleTank 3, Addictive Drums 2 and BFD3 are all working great!

 Windows 10 (64-bit), Cakewalk by BandLab, ASUS Z170-A, Intel  i7 6700k, ATI Radeon R5 230 2048Mb, 32GB RAM, 500GB SDD system drive, 2 250GB SSD samples drives, 2TB HDD, Focusrite Scarlett 2i4 (2nd generation), M-Audio Oxygen25, Korg i5M, Rapture Pro, Z3TA+2, SampleTank 3, BFD (2&3), Addictive Drums (1&2), EZdrummer2, MusicLab Real Guitar, EZmix2, Ozone 7 Elements, Neutron Elements, Overloud TH2, AmpliTube, T-RackS, Waves singles, Harrison Mixbus 4, Acoustica 7 Premium.
Fender Stratocaster.
#1

12 Replies Related Threads

    azslow3
    Max Output Level: -42.5 dBFS
    • Total Posts : 3297
    • Joined: 2012/06/22 19:27:51
    • Location: Germany
    • Status: offline
    Re: Focusrite Products and Drivers 2016/11/09 07:20:06 (permalink)
    Do you still have Alpha connected when you start problematic programs? If not, connect it simultaneously with Focusrite, start the program and switch its output from Alpha to 2i4. After that these programs should work with Alpha disconnected.
     
    Note that ASIO buffer settings (software latency) are separate for each device. Defaults are rather conservative.

    Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro
    GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB
    RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc.
    www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
    #2
    groverken
    Max Output Level: -87 dBFS
    • Total Posts : 153
    • Joined: 2007/09/22 16:06:46
    • Location: Glasgow, UK
    • Status: offline
    Re: Focusrite Products and Drivers 2016/11/09 08:15:07 (permalink)
    Not only have I disconnected the Alpha but uninstalled the driver. Starting up the instruments with the Scarlett disconnected - I get a warning about no sound card. Connected up they just crash before starting.

     Windows 10 (64-bit), Cakewalk by BandLab, ASUS Z170-A, Intel  i7 6700k, ATI Radeon R5 230 2048Mb, 32GB RAM, 500GB SDD system drive, 2 250GB SSD samples drives, 2TB HDD, Focusrite Scarlett 2i4 (2nd generation), M-Audio Oxygen25, Korg i5M, Rapture Pro, Z3TA+2, SampleTank 3, BFD (2&3), Addictive Drums (1&2), EZdrummer2, MusicLab Real Guitar, EZmix2, Ozone 7 Elements, Neutron Elements, Overloud TH2, AmpliTube, T-RackS, Waves singles, Harrison Mixbus 4, Acoustica 7 Premium.
    Fender Stratocaster.
    #3
    Cactus Music
    Max Output Level: 0 dBFS
    • Total Posts : 8424
    • Joined: 2004/02/09 21:34:04
    • Status: offline
    Re: Focusrite Products and Drivers 2016/11/09 22:31:19 (permalink)
    Did you follow the instructions carefully as you installed the latest driver from the web site? 
    You have to wait until asked to plug it in, Always use the same USB port too. 
    And does it show in Sonars audio preferences that the Scarlett is in ASIO mode and is the timing master? 
     
     

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #4
    riojazz
    Max Output Level: -64 dBFS
    • Total Posts : 1337
    • Joined: 2004/02/26 13:23:02
    • Location: Mid-Hudson Valley, NY
    • Status: offline
    Re: Focusrite Products and Drivers 2016/11/09 22:44:38 (permalink)
    If it helps, when I experimented with a Focusrite beta driver, Focusrite Support was excellent helping me fix my clicks and pops by rolling back to the stock driver.  However, it wasn't just a case of uninstalling the driver.  I had to follow Support's many-step process to delete the old driver fully.  I recommend you get advice from Support.
     

    Software: Cakewalk by Bandlab; Adobe Audition; Band-in-A-Box audiophile; Izotope Ozone; Encore; Melodyne; Win 10 Pro, 64-bit.

    Hardware: Focusrite Scarlett 18i20 2nd; Roland Integra-7; TCE Finalizer; Presonus Central Station, Behringer X-Touch.  Home built i7 with 16 GB RAM, SSDs.
    #5
    groverken
    Max Output Level: -87 dBFS
    • Total Posts : 153
    • Joined: 2007/09/22 16:06:46
    • Location: Glasgow, UK
    • Status: offline
    Re: Focusrite Products and Drivers 2016/11/10 04:02:03 (permalink)
    Contacted Focusrite support - just waiting for a reply. Strange some standalones work while others don't. Tried it with VSTHOST and SAVIHost yesterday with no issues, so it seems that all the VSTs work fine and the issue is with how the standalones call the ASIO driver.

     Windows 10 (64-bit), Cakewalk by BandLab, ASUS Z170-A, Intel  i7 6700k, ATI Radeon R5 230 2048Mb, 32GB RAM, 500GB SDD system drive, 2 250GB SSD samples drives, 2TB HDD, Focusrite Scarlett 2i4 (2nd generation), M-Audio Oxygen25, Korg i5M, Rapture Pro, Z3TA+2, SampleTank 3, BFD (2&3), Addictive Drums (1&2), EZdrummer2, MusicLab Real Guitar, EZmix2, Ozone 7 Elements, Neutron Elements, Overloud TH2, AmpliTube, T-RackS, Waves singles, Harrison Mixbus 4, Acoustica 7 Premium.
    Fender Stratocaster.
    #6
    Cactus Music
    Max Output Level: 0 dBFS
    • Total Posts : 8424
    • Joined: 2004/02/09 21:34:04
    • Status: offline
    Re: Focusrite Products and Drivers 2016/11/10 10:20:11 (permalink)
    Did the Alpha use ASIO drivers?  

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #7
    groverken
    Max Output Level: -87 dBFS
    • Total Posts : 153
    • Joined: 2007/09/22 16:06:46
    • Location: Glasgow, UK
    • Status: offline
    Re: Focusrite Products and Drivers 2016/11/10 10:51:10 (permalink)
    The Alpha used ASIO drivers but there were none for Windows 10 and they advised me that it was not a high priority to get them done.

     Windows 10 (64-bit), Cakewalk by BandLab, ASUS Z170-A, Intel  i7 6700k, ATI Radeon R5 230 2048Mb, 32GB RAM, 500GB SDD system drive, 2 250GB SSD samples drives, 2TB HDD, Focusrite Scarlett 2i4 (2nd generation), M-Audio Oxygen25, Korg i5M, Rapture Pro, Z3TA+2, SampleTank 3, BFD (2&3), Addictive Drums (1&2), EZdrummer2, MusicLab Real Guitar, EZmix2, Ozone 7 Elements, Neutron Elements, Overloud TH2, AmpliTube, T-RackS, Waves singles, Harrison Mixbus 4, Acoustica 7 Premium.
    Fender Stratocaster.
    #8
    groverken
    Max Output Level: -87 dBFS
    • Total Posts : 153
    • Joined: 2007/09/22 16:06:46
    • Location: Glasgow, UK
    • Status: offline
    Re: Focusrite Products and Drivers 2016/11/10 12:19:59 (permalink)
    Focusrite have just sent me their latest driver and it works a treat. Everything is now working and Sonar is even using less CPU than it did before.

     Windows 10 (64-bit), Cakewalk by BandLab, ASUS Z170-A, Intel  i7 6700k, ATI Radeon R5 230 2048Mb, 32GB RAM, 500GB SDD system drive, 2 250GB SSD samples drives, 2TB HDD, Focusrite Scarlett 2i4 (2nd generation), M-Audio Oxygen25, Korg i5M, Rapture Pro, Z3TA+2, SampleTank 3, BFD (2&3), Addictive Drums (1&2), EZdrummer2, MusicLab Real Guitar, EZmix2, Ozone 7 Elements, Neutron Elements, Overloud TH2, AmpliTube, T-RackS, Waves singles, Harrison Mixbus 4, Acoustica 7 Premium.
    Fender Stratocaster.
    #9
    Cactus Music
    Max Output Level: 0 dBFS
    • Total Posts : 8424
    • Joined: 2004/02/09 21:34:04
    • Status: offline
    Re: Focusrite Products and Drivers 2016/11/10 14:45:16 (permalink)
    Good stuff. One thing I must say is they do have good customer support. I had driver issues when I first got the 6i6 and they did the same for me, which was a link to a beta driver. They seem to have buggy first issue drivers but sort them out pretty quickly. 

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #10
    jadonx
    Max Output Level: -88 dBFS
    • Total Posts : 102
    • Joined: 2009/03/18 05:50:41
    • Location: North Yorkshire, England
    • Status: offline
    Re: Focusrite Products and Drivers 2016/11/16 13:07:23 (permalink)
    groverken
    Focusrite have just sent me their latest driver and it works a treat. Everything is now working and Sonar is even using less CPU than it did before.


    Hi I am just curious as to which driver they sent you. I have the 6i6 2nd. gen. and have noticed there is a 2.12 driver (12/10/16) on their site. Do I have to do anything special to uninstall previous driver, I have noticed some crackles at lower sample rates so wonder if this would improve this.
    John. 
    #11
    Cactus Music
    Max Output Level: 0 dBFS
    • Total Posts : 8424
    • Joined: 2004/02/09 21:34:04
    • Status: offline
    Re: Focusrite Products and Drivers 2016/11/16 19:01:19 (permalink)
    E mail them and get the advice first hand. They respond to e mails pretty quickly.

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #12
    Fleer
    Max Output Level: 0 dBFS
    • Total Posts : 8715
    • Joined: 2014/08/29 10:17:45
    • Location: Boston/Cambridge
    • Status: offline
    Re: Focusrite Products and Drivers 2016/11/18 11:59:14 (permalink)
    This month's SoundOnSound has a review of the new Focusrite interfaces.

    "We're just two lost souls swimming in a fish bowl" (Wish You Were Here)
    #13
    Jump to:
    © 2024 APG vNext Commercial Version 5.1