Audio Dropouts After New Platinum Update

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McMoore11
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2016/12/15 15:58:37 (permalink)

Audio Dropouts After New Platinum Update

Hey guys,
I just updated Platinum today (12/15/16) to 2016.11(22.11.0.111) thinking it was a good idea to stay current.
I have constant audio dropouts now that I didn't have prior to the update. 
Nothing running in the background and all settings haven't changed since my last update.
It affect my entire work load now.
Any ideas?
Thanks, 
Mark.

It takes one to know one, and vice versa.
 
www.wetdogmusic.com
www.soundcloud.com/markmoore-1

Sonar Platinum running on a AMD-A10 7700K 3.40 GHz, 32 gig RAM, Windows 10 with 2- 1 Terabyte externals. Black Lion pres and Word Clock into BL modded Motu 896mk3.  Shure KSM44 and Neumann U67.  Dynaudio BM5 with sub and Blue Sky monitors, Evidence Audio cabling.  Auralex treatment.  Kona coffee.  Michigan craft IPAs.


#1

10 Replies Related Threads

    daryl1968
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    Re: Audio Dropouts After New Platinum Update 2016/12/15 16:03:33 (permalink)
    roll back to the previous build and wait for the December update - it looks like it's coming very soon.
    #2
    Keith Albright [Cakewalk]
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    Re: Audio Dropouts After New Platinum Update 2016/12/15 16:51:43 (permalink)
    McMoore11
    Hey guys,
    I just updated Platinum today (12/15/16) to 2016.11(22.11.0.111) thinking it was a good idea to stay current.
    I have constant audio dropouts now that I didn't have prior to the update. 
    Nothing running in the background and all settings haven't changed since my last update.
    It affect my entire work load now.
    Any ideas?
    Thanks, 
    Mark.




    What audio core are you using?  

    Keith
    #3
    McMoore11
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    Re: Audio Dropouts After New Platinum Update 2016/12/15 17:27:57 (permalink)
    Hey Keith,
    I'm not sure I understand what you're asking.  I have the latest update of Windows 10 so I assume it's whatever they install.  I'm running firewire if that helps too.
     
    Thanks Daryl1968.  I may just do that.

    It takes one to know one, and vice versa.
     
    www.wetdogmusic.com
    www.soundcloud.com/markmoore-1

    Sonar Platinum running on a AMD-A10 7700K 3.40 GHz, 32 gig RAM, Windows 10 with 2- 1 Terabyte externals. Black Lion pres and Word Clock into BL modded Motu 896mk3.  Shure KSM44 and Neumann U67.  Dynaudio BM5 with sub and Blue Sky monitors, Evidence Audio cabling.  Auralex treatment.  Kona coffee.  Michigan craft IPAs.


    #4
    McMoore11
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    Re: Audio Dropouts After New Platinum Update 2016/12/15 17:57:22 (permalink)
    Oh boy, now I get "wrong computer id" error messages.
    Really...?
     

    It takes one to know one, and vice versa.
     
    www.wetdogmusic.com
    www.soundcloud.com/markmoore-1

    Sonar Platinum running on a AMD-A10 7700K 3.40 GHz, 32 gig RAM, Windows 10 with 2- 1 Terabyte externals. Black Lion pres and Word Clock into BL modded Motu 896mk3.  Shure KSM44 and Neumann U67.  Dynaudio BM5 with sub and Blue Sky monitors, Evidence Audio cabling.  Auralex treatment.  Kona coffee.  Michigan craft IPAs.


    #5
    dwardzala
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    Re: Audio Dropouts After New Platinum Update 2016/12/15 20:06:41 (permalink)
    Is that with AD?  A windows update changed everyone's computer ID.  You just have to delete your old computer id and then reauthorize the computer.

    Dave
    Main Studio- Core i5 @2.67GHz, 16Gb Ram, (2) 500Gb HDs, (1) 360 Gb HD
    MotU Ultralite AVB, Axiom 49 Midi Controller, Akai MPD18 Midi Controller
    Win10 x64 Home
    Sonar 2017.06 Platinum (and X3e, X2c, X1d)
     
    Mobile Studio - Sager NP8677 (i7-6700HQ @2.67MHz, 16G Ram, 250G SSD, 1T HD)
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    Check out my original music:
    https://soundcloud.com/d-wardzala/sets/d-wardzala-original-music
     
     
    #6
    chuckebaby
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    Re: Audio Dropouts After New Platinum Update 2016/12/15 20:15:05 (permalink)
    heres how to re authorize AD 2


    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
    Focusrite Saffire 18I8 - Mackie Control
       
    #7
    Unknowen
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    Re: Audio Dropouts After New Platinum Update 2016/12/15 20:53:01 (permalink)
    Well my Win10pro was working fine with Splat 2016 11 and then I loaded 2019 12. Audio crash every time I hit play So, I rolled back to 2016 11, then Audio crash every time I hit play!
    Rolled back to 2016 10 on Win10Pro. Worked great!
     
    As for Windows being the issues… Sonar is supposed to work in windows and not the other way around!
     
    Yea, I'm mad... But 2016 10 on Win10Pro works great! so...
    post edited by 11Dreams - 2016/12/15 21:31:50

    Hay look,
    Somethings are not locked in stone... lol 3/18/2019
    #8
    McMoore11
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    Re: Audio Dropouts After New Platinum Update 2016/12/18 08:58:42 (permalink)
    Thanks Dwardzala, Chuck and 11Dreams.
    I reauthorized my computer and AD works now.  
    I've found that my audio dropout issue occurs during looping an 8 bar section while the in console view.  The session I'm working on has 117 tracks works fine in track view.  
    Maybe it's a bug they can work out on the next update.
    I also had to rescan all my VST3 plugs due to them not showing up in the FX bin initially.
    It works fine now as long as I don't loop.  But I need loop.
    Thanks again guys for your expertise.
    Mark.

    It takes one to know one, and vice versa.
     
    www.wetdogmusic.com
    www.soundcloud.com/markmoore-1

    Sonar Platinum running on a AMD-A10 7700K 3.40 GHz, 32 gig RAM, Windows 10 with 2- 1 Terabyte externals. Black Lion pres and Word Clock into BL modded Motu 896mk3.  Shure KSM44 and Neumann U67.  Dynaudio BM5 with sub and Blue Sky monitors, Evidence Audio cabling.  Auralex treatment.  Kona coffee.  Michigan craft IPAs.


    #9
    chuckebaby
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    Re: Audio Dropouts After New Platinum Update 2016/12/18 09:07:13 (permalink)
    have you tried adjusting your buffer size ? Possibly an update rest your default settings.
    Are you using any clip FX on the section that you are lopping ?

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
    Focusrite Saffire 18I8 - Mackie Control
       
    #10
    McMoore11
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    Re: Audio Dropouts After New Platinum Update 2016/12/18 10:44:07 (permalink)
    Hey Chuck,
    No, I didn't mess with the buffer size. 
    If I do clip FX, I'll commit to sound by bouncing to clip to reduce CPU taxing.  I do run effects in the FX bin as I mix while looping though, and change parameters with the plug on the fly.
    With 32gig of RAM I barely touch the CPU even with high track counts.
    Thanks for the input.  I appreciate it.
    Mark.

    It takes one to know one, and vice versa.
     
    www.wetdogmusic.com
    www.soundcloud.com/markmoore-1

    Sonar Platinum running on a AMD-A10 7700K 3.40 GHz, 32 gig RAM, Windows 10 with 2- 1 Terabyte externals. Black Lion pres and Word Clock into BL modded Motu 896mk3.  Shure KSM44 and Neumann U67.  Dynaudio BM5 with sub and Blue Sky monitors, Evidence Audio cabling.  Auralex treatment.  Kona coffee.  Michigan craft IPAs.


    #11
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