sfbroekstra
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Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
I stumbled upon an issue with the Cakewalk External Audio Encoder Setup - specifically with the Source Format dropdown menu. It's not working right, causing errors when I try to define an external encoder. I looked in this forum for answers and it looks like Mitch_I has found a workaround for this problem, as described in issue "CWBRN-45857". But when I search for "CWBRN-45857" I get no results... Where can I find this thread? It might contain the solution to a problem I've spent my entire evening on now... Thanks in advance!
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scook
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 18:14:06
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The user may not have created a thread about the problem or failed to add the CWBRN to the thread after reporting the problem to Cakewalk.
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robert_e_bone
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 18:27:23
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Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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scook
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 18:30:44
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My guess is that is where the OP picked up the CWBRN.
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robert_e_bone
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 18:34:23
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So - using the forum search mechanism doesn't work so well, and many/most folks use Google to search for forum content matches on their search terms.
For the search I did for your CWBRN ID, I launched a Google search, using the following terms:
site:forum.cakewalk.com CWBRN-45857
In the search terms above, the site:forum.cakewalk.com tells Google to only look at forum.cakewalk.com for any matches, and then looks for matches for CWBRN-45857.
So, if I wanted to find Cakewalk Forums help on the Sonar Picture Cache, I would use:
site:forum.cakewalk.com Sonar Picture Cache
The forum search mechanisms are a mess, so I suggest you just use Google, and the filters as I have shown above, and you will quickly find good quality search results.
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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sfbroekstra
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 19:33:11
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Well obviously I did a Google search too before I posted this thread... and you found the same post as I did that mentioned the "CWBRN-45857" thread that I'm looking for... I'm looking for the original post that created the CWBRN-45857 problem report, because the answer to my question is probably in that particular thread...
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sfbroekstra
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 19:40:58
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scook
My guess is that is where the OP picked up the CWBRN.
OK, but does that mean that the entire thread is no longer accessible ?
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scook
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 19:41:44
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This is a peer-to-peer user forum. Posts in this forum do not create problem reports. CWBRN numbers are issued to a user when they file a problem report here. The number is part of the ticket tracking system used inside the company.
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sfbroekstra
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 19:46:47
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scook
The user may not have created a thread about the problem or failed to add the CWBRN to the thread after reporting the problem to Cakewalk.
It seems unlikely that the user didn't add the CWBRN to the thread since he refers directly to "issue "CWBRN-45857", which apparently he reported earlier to the forum: http://forum.cakewalk.com/Modal-Encoder-m3420721.aspx
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sfbroekstra
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 19:51:26
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scook
This is a peer-to-peer user forum. Posts in this forum do not create problem reports. CWBRN numbers are issued to a user when they file a problem report here. The number is part of the ticket tracking system used inside the company.
OK, thanks for the clarification! Does that mean I'll have to contact the developers for a follow-up on this issue?
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scook
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 19:52:26
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This is a user forum, not a ticket tracking system. The only way a user gets a number is filling out the a problem report form which has nothing to do with this forum. Not that it matters but the thread http://forum.cakewalk.com/FindPost/3420721 was created by a different user. You might find a thread on the subject by searching for posts by the user referencing the CWBRN.
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robert_e_bone
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 19:57:10
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Have you tried searching along these lines?:
site:forum.cakewalk.com Source Format encoder
I got a number of hits there, with my thinking being of finding threads with similar content and context, to what you are searching for. The CWBRN was likely not yet generated when prior discussions were being created.
Hope that helps,
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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robert_e_bone
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 20:01:52
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Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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sfbroekstra
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 20:03:57
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robert_e_bone
Have you tried searching along these lines?:
site:forum.cakewalk.com Source Format encoder
I got a number of hits there, with my thinking being of finding threads with similar content and context, to what you are searching for. The CWBRN was likely not yet generated when prior discussions were being created
Thanks, I have, but there's nothing else... It's a bit frustrating that I cannot find the post from the only person that actually indentified and solved my problem...
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sfbroekstra
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 20:07:30
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robert_e_bone
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 20:16:14
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I wasn't sure if it applied, but looked like in the ball park anyway - the idea was to get you thinking of some kind of text in the old threads that you might be able to add to your search terms, the solution WAS talked about, so if you can zero in by searching for the kinds of terminology they were discussing, maybe you will get an exact match.
Best of luck with it,
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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Kev999
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 20:41:01
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sfbroekstra
robert_e_bone
...post where Mitch_1 explains the workaround but it's a lot closer...
I checked the user list and found that this user's id is Mitch_I (that's an upper case "i") rather than Mitch_1. Maybe that will help with the searching. It may be even better to send him a PM and ask him directly.
SonarPlatinum∞(22.11.0.111)|Mixbus32C(4.3.19)|DigitalPerformer(9.5.1)|Reaper(5.77)FractalDesign:DefineR5|i7-6850k@4.1GHz|16GB@2666MHz-DDR4|MSI:GamingProCarbonX99a|Matrox:M9148(x2)|UAD2solo(6.5.2)|W7Ult-x64-SP1
Audient:iD22+ASP800|KRK:VXT6|+various-outboard-gear|+guitars&basses, etc.
Having fun at work lately
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sfbroekstra
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 20:43:28
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Thank you Bob, I guess I was kinda focused on the CWBRN number that I found but now I know that's not (necessarily) related to the user forum... Maybe it's an idea that all problem reports are published somewhere on this forum, or that a problem report should always be based on or linked to a forum post? Then I would have probably already found my answer...
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sfbroekstra
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 20:52:58
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Kev999
sfbroekstra
I checked the user list and found that this user's id is Mitch_I (that's an upper case "i") rather than Mitch_1. Maybe that will help with the searching. It may be even better to send him a PM and ask him directly.
Yes I am aware that it's Mitch_I (see my OP) but I misspelled in my previous post. Thanks for thinking with me!
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robert_e_bone
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Re: Cannot find older Problem Report threads [CWBRN] on this forum - where to find?
2017/01/14 21:30:07
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Yeah - I typed lazily - I had only used Mitch in my search, and just hadn't gone back to double check the complete name - I knew it was either a 1 or I and just took a guess (and guessed wrong).
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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