Helpful ReplyInstalling Dimension Pro

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RexRed
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2017/01/15 02:33:39 (permalink)

Installing Dimension Pro

I got a new SSD hard drive
 
I installed Dimension pro using Command Center it just sits there installing in an infinite loop.
 
So I stopped it finally after two hours. It seems like Dimension was installed. It worked fine in Cakewalk.
 
Then a day later after installing tons of other stuff my SSD drive started acting like it had a bad sector or area. It would not let me delete files from downloaded files folder.
 
I ran Windows check disk and the computer went to a very odd screen (the new blue screen) Windows would not reload without doing a system restore to an earlier point.
 
What point you might ask? The point just before I installed Dimension pro. I reinstalled Dimension pro.. It happened again, infinite loop. Command center just keeps saying it is installing when it is not. I am aware Dimension takes a long time but not this long.
 
Please fix this.
 
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https://www.amazon.com/gp/product/B019H3B6SU
 
post edited by RexRed - 2017/01/15 04:04:37
#1
promidi
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Re: Installing Dimension Pro 2017/01/15 02:51:47 (permalink) ☄ Helpfulby karhide 2017/01/15 03:06:53
I know you don't want to hear this but this appears to be an issue with your new SSD drive rather than an issue with with Dimension pro itself.

What you might want to do is, before installing Dimension pro, run a complete diagnostic on the SSD drive.  If it's new, then it would be still under warranty.

Another thing you might want to do is go to the system event viewer (win + r then %windir%\system32\eventvwr.msc) and check to make sure there are not any disk error events pertaining to the SSD drive.

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#2
RexRed
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Re: Installing Dimension Pro 2017/01/15 04:00:26 (permalink)
I would agree with you had it not happened twice.
I have installed nearly 50 "large" apps and had no hiccups whatsoever on the SSD drive.
 
Only with dimension pro.
 
I also ran a disk check and it came out fine except for that once.
 
I will run the diagnostics you suggest thanks for the input. I am not nearly an expert at programming but I am above expert when it comes to installing apps.
  
When it happens twice it would seem there is an incongruency with D Pro  and/or command center (which i used both times) and Windows.
 
Dimension Pro is not telling command center it is done.
 
 
 
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promidi
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Re: Installing Dimension Pro 2017/01/15 04:07:22 (permalink)
Do you have enough room on a drive other than your new SSD on which you can do a test install to see of that completes?

Windows 10 64bit fully patched, 16 gig ram . 
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Bristol_Jonesey
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Re: Installing Dimension Pro 2017/01/15 08:55:20 (permalink)
Make sure when installing Dim Pro that some other window isn't hidden behind other open apps, waiting for a confirmation from you

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Sheanes
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Re: Installing Dimension Pro 2017/01/15 11:22:48 (permalink)
whenever I used to have something like this, first thing to do is shut down and restart the computer.
then try if a disk is heavily fragmented and fix that, and then again restart everything.
Dimensions Pro has caused me probs on installing, now I know it's probably due to the fact it uses it's own samples folder on your harddrive under 'Program Files' at Cakewalk 'Dimension Pro'.
Indeed takes quite long to install and it's quite a big folder.
Personally I try not to move folders/files around too much and aim to save them in the correct destination on installing.
Rebooting Windows etc is always the last option for me, try to avoid that as much as you can I'd say.
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KHARMA
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Re: Installing Dimension Pro 2017/01/15 11:47:28 (permalink)
Ive had some experiences with backing up using SSD drives that remind me of this. My attempts to backup my music PC (chock full of big files of course) would go for hours, sometimes endlessly, sometimes terminating with an arcane error message, something about "semaphores", as I recall. The SSD was an one of the smaller, USB-powered ones, but with enough capacity. When I switched to a more robust SSD (larger, but also with separate AC power) the backup worked flawlessly. I don't know the technical reasons behind this--and it may be something completely different--but it seemed to suggest that all SSDs aren't created equal.
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Sheanes
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Re: Installing Dimension Pro 2017/01/15 11:48:30 (permalink)
and before you install Dimensions Pro would ensure the previous created Dimensions Pro folders are deleted from your computer.
good luck / hang in there
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Bristol_Jonesey
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Re: Installing Dimension Pro 2017/01/15 13:39:22 (permalink)
Sheanes
whenever I used to have something like this, first thing to do is shut down and restart the computer.
then try if a disk is heavily fragmented and fix that, and then again restart everything.
Dimensions Pro has caused me probs on installing, now I know it's probably due to the fact it uses it's own samples folder on your harddrive under 'Program Files' at Cakewalk 'Dimension Pro'.
Indeed takes quite long to install and it's quite a big folder.
Personally I try not to move folders/files around too much and aim to save them in the correct destination on installing.
Rebooting Windows etc is always the last option for me, try to avoid that as much as you can I'd say.


I have read many sources which suggest you should *NEVER* defrag a SSD

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Sheanes
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Re: Installing Dimension Pro 2017/01/15 15:43:53 (permalink)
not doubting that, I'm defragmenting just C and D drives every now and then...maybe 3 times a year and only if they're quite fragmented (windows 7) and to my experience that helps to keep the computer working fast and without probs.
my SSD doesn't show in 'my computer' as a seperate drive iic.
anyway, appreciate your post/sharing the info Bristol Jonesey
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RexRed
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Re: Installing Dimension Pro 2017/01/15 20:29:44 (permalink)
Windows 10 defrags drives automatically. Check out sequoiaview great app to visualize drive storage and yes I looked for background windows asking for user input while installing Dimension Pro. There were none. Also, rapture installed fine. If there was a problem with the drive it had numerous opportunities to fail during these other installs. 
 
Briefly a window came up showing it was unpacking samples then it disappeared yet command center stayed open.
 
Both times Dimension Pro seemed to install correctly. It opened and worked fine in Cakewalk. The problem was I had to shut off command center manually in spite of its complaint that a program (It said) was still installing, after waiting two hours on both occasions.
 
I am just being more careful to create restore points after each and every install of consecutive programs.
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Tombo777
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Re: Installing Dimension Pro 2018/06/25 03:02:02 (permalink)
how do I install the samples on a D drive?  My C: SSD is only 128GB.I want to install the samples on another drive

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Re: Installing Dimension Pro 2018/06/25 03:14:54 (permalink)
Before installing create a directory junction for the multisample folder pointing to the actual location where the samples should go. If you need help with the syntax, provide the full path to the folder on the D: drive and I can provide the command. The folder on D: must exist before creating the directory junction.
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Re: Installing Dimension Pro 2018/06/25 12:35:40 (permalink)
^^^ That's how I do it. All my big samples (Cakewalk instruments, Kontakt, Superior Drummer 2 and 3, Omnisphere, Keyscape, Trilian) are on one drive (E:). Kontakt and Superior Drummer make it easy to relocate, but Spectrasonics and Cakewalk don't. Junctions are the solution. They let the installer think it's happily writing to C:, and the instrument thinks it's reading samples from C:, but Windows is silently redirecting both to E:.


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Re: Installing Dimension Pro 2018/06/25 14:11:31 (permalink) ☄ Helpfulby abacab 2018/06/26 00:12:51
+1, If you are running a small C: drive, you will want to use junctions. If you establish them before the install, the installer will be none the wiser. The one specifically for DimPro is:
 
mklink /j "C:\Program Files\Cakewalk\Dimension Pro\Multisamples" "D:\Cakewalk Content\Dimension Pro\Multisamples"
 
[I put all Cakewalk samples the the Cakewalk Content directory.] As scook mentioned, the target (D:\Cakewalk Content\Dimension Pro\Multisamples - or whatever you choose to use) must exist before the junction is made, and the junction point must not exist (C:\Program Files\Cakewalk\Dimension Pro\Multisamples, which is also the default target of the DimPro install).
 
I wrote this post a few weeks ago about how to manage disk space on the C: drive, with some junction examples of primary heavy hitters (I junction everything to the D: drive).

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Re: Installing Dimension Pro 2018/06/26 04:58:11 (permalink)
Just to add to this thread in regards to the installer hanging - had this last week on a fresh win10 install. DimPro opens afterwards but I can reproduce it crashing by just auditioning patches with large amount of keystrokes/midi notes. I have read about certain patches being the culprit but havent been able to verify as i reproduced the crashing by using the same patch each time so IT could be the problem.

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