Helpful ReplyWeird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut down

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pentimentosound
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2017/01/18 20:43:59 (permalink)

Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut down

We have 6 PC's all but one are Windows 10 (7 on the ASUS notebook), but my wife's i7 4790k (just like mine see signature) is crashing and hanging up and last night none of her files would open or even appear.... like you can usually see pics on the photo folders..
it takes a long time to shut down, too.

 
Last night she went through hours of trying to reinstate her file history. Nothing was appearing on her hard drives. She couldn't defrag C drive, either. No option to do so.

Are any of you having issues? like maybe usb ports or hardware or whatever?!

 
She thinks it's her PC, but mine identical and other than weird mouse/cursor stuff on FB occasionally, mine is fine.
Anyone?

Michael



i7 Win10 4790k 4Ghz 32gb DDR3+1Tb WD+2x2Tb Seagate

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#1
Rob[at]Sound-Rehab
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/18 23:40:10 (permalink)
I would suspect USB hardware and the drivers for it (which probably are not the same between your wife's PC and yours).
 
I had similar issues, but back in win7 when my DAW (offline) would take ages to shut down or just get stuck shutting down; I could never 100% trace it (thus not eliminate it) but very often it had happened after I had issues with the audio driver in Sonar, when it either crashed Sonar or made me manually close Sonar and go for a reboot ...
 
For me these "shutting down takes forever" issues have disappeared since win10 (which reinstalled all device drivers), but I have also swapped some USB hardware (MIDI and audio at about the same time)
 
I would try running the PC with only mouse and keyboard on USB, everything else (printers, cameras, external drivers, whatever) unplugged.

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#2
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 06:46:33 (permalink)
Another consideration is some type of malware.  I would run a full Malwarebytes and antivirus scans.  This can cause many varied problems and even problems that would not normally be associated with malware.
 
But, if not malware, and considering the hard drive issues I would suspect a corrupted or even failing hard drive. 

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#3
pentimentosound
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 09:12:19 (permalink)
Thank you, both. We'll try those suggestions out today.
Michael
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abacab
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 10:29:30 (permalink)
I once had a failing USB external HDD cause weird problems like that.  Once I unplugged it all was well.  So I would start by making sure all USB devices except the keyboard and mouse are disconnected.
 
Next step, I would try a selective startup (clean boot), to rule out 3rd party software or drivers.
 
http://www.thewindowsclub...-boot-state-in-windows
post edited by abacab - 2017/01/19 13:25:36

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#5
pentimentosound
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 11:25:18 (permalink)
Thanks abacab.
She's doing that right now (other side of the house) and she did run Norton 360 full scan night before last.
So, now it's usb experiments...
Her NEC display is HDMI and she runs her Sony and Canon cameras through a recent usb3 hub with it's own PS. The Logictech mouse/qwerty are wifi, but she tried it with a plug in set too. The scanner is now unconnected....
 
Michael
#6
abacab
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 11:32:51 (permalink)
pentimentosound
Thanks abacab.
She's doing that right now (other side of the house) and she did run Norton 360 full scan night before last.
So, now it's usb experiments...
Her NEC display is HDMI and she runs her Sony and Canon cameras through a recent usb3 hub with it's own PS. The Logictech mouse/qwerty are wifi, but she tried it with a plug in set too. The scanner is now unconnected....
 
Michael




It probably doesn't need to be said, but just in case it's the main hard drive, make sure files are backed up.

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#7
pentimentosound
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 11:40:32 (permalink)
Thanks
She has 3 hard drives like mine.  WD 1Tb for C and a pair of Seagate 2Tb for her pics (she's a pro photographer and painter in addition to music).  I'll remind her, though I think she'd just done a back up of C. I don't know if she has backed up the photos, but mostly likely she has.
Michael
#8
abacab
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 11:48:20 (permalink) ☄ Helpfulby pentimentosound 2017/01/19 13:19:18
pentimentosound
Thanks
She has 3 hard drives like mine.  WD 1Tb for C and a pair of Seagate 2Tb for her pics (she's a pro photographer and painter in addition to music).  I'll remind her, though I think she'd just done a back up of C. I don't know if she has backed up the photos, but mostly likely she has.
Michael



There is a free utility from PassMark (same folks that develop Memtest86) called DiskCheckup that lets you view the SMART info status of your hard drives.  http://www.passmark.com/products/diskcheckup.htm
 
Then there's always Windows chkdsk!
http://www.thewindowsclub...k-for-errors-in-window
 
And Windows system file checker.
http://www.thewindowsclub.com/how-to-run-system-file-checker-analyze-its-logs-in-windows-7-vista
post edited by abacab - 2017/01/19 13:26:03

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#9
pentimentosound
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 13:26:04 (permalink)
Ironically, everything seems to be working fine this morning. Thanks for those links. I'll save/share them and post back if something should change.
     She did index her files Tuesday night and left the PC alone "cooking" that up. Yesterday she had intermittent issues/freezing, but none today.
     I'll post back once I find out what/how today goes.
Thanks again.
Michael

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abacab
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 13:38:46 (permalink) ☄ Helpfulby pentimentosound 2017/01/19 14:27:42
Well good luck. Hope all is well now!
 
It makes me nervous when something goes wrong, then mysteriously fixes itself!  But it is Windows, and sometimes a reboot clears a minor glitch.  But those were some seriously strange symptoms.
 
It may be worth a deep dive into Windows Event Viewer, to see if you can locate a clue to as to what was happening, in case the problem reoccurs.
 
Here is some info about Event Viewer, but pay special note to the explanation at the top of the first article about why not to worry about most of the errors that you may see.  Even a PC that is running fine may generate plenty of error logs.
 
But if you are really having problems, this can be a useful tool to do a bit more sleuthing with.
 
http://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/
 
And  http://www.sevenforums.com/tutorials/226084-event-viewer-open-use-windows-7-a.html

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#11
omasse
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 15:32:04 (permalink)
Good evening,
 
just in case, you can run a memtest and as you
own several PC perhaps PSU could be in cause.
 
Random faults are often consequence of bad stick of ram or PSU. 

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pentimentosound
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 17:43:33 (permalink)
Hmmm   thanks   
So running the memtest can tell? I've never done anything like that. Is it a Windows 10 diagnostic or a 3rd party program?
Michael
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abacab
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 19:04:30 (permalink) ☄ Helpfulby pentimentosound 2017/01/19 19:13:28
Here's a few tips on checking RAM.  Windows has a built-in test, that is worth a first try, but the best is the free 3rd party MemTest86.
 
Windows method:
http://www.pcworld.com/article/3040544/hardware/do-you-have-bad-ram-heres-how-to-find-out.html
 
MemTest86:
http://www.pcworld.com/article/2048282/how-to-find-out-if-your-ram-is-defective.html
 
Diagnosing RAM problems:
http://www.online-tech-tips.com/computer-tips/check-for-bad-memory/

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abacab
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 19:07:12 (permalink) ☄ Helpfulby pentimentosound 2017/01/19 19:13:47
If the memory test finds an error, you will be left to sort out which memory stick is at fault.  Typically you should run first with all memory installed, then if that fails, remove all but one module.  Then test each module, one at a time until you hit the bad one.
 

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#15
pentimentosound
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 19:16:05 (permalink)
Well, that seems clear. Thanks   32 Gb of G Skill can fail, too, I suppose.
We'll see what she wants to do next.
Thanks to all. It's all new to me, fortunately.
Michael

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#16
abacab
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 19:48:13 (permalink)
Or you could just swap all the memory between your PC and your wifes's PC.
 
If that moves the problem to your PC, at least she'll be happy! 

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#17
pentimentosound
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 20:35:42 (permalink)
Now there's a solution that did not come to mind..... mine, anyway! LOL We had some ADATA but I think she sold it on eBAY, once we both got the G Skill.
It is a possible experiment, none the less.
Michael
#18
abacab
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/19 20:37:53 (permalink) ☄ Helpfulby pentimentosound 2017/01/20 09:19:50
Happy wife, happy life! 

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#19
pentimentosound
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/20 09:28:51 (permalink)
Yes, indeed! LOL      Amongst my pals, that rings true and always gets enthusiastic confirmation!
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DeeringAmps
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/20 11:42:31 (permalink) ☄ Helpfulby pentimentosound 2017/01/20 18:32:25
Happy wife, happy life!
That's why I always tell my friends; "you can be right, or you can be happy!"
 
But seriously, run memtest.
But be forewarned; 32gb is going to run for awhile.
I always run it overnight.
T

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#21
pentimentosound
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/20 18:34:09 (permalink)
Thanks for that bit of info, Tom.
"If mama ain't happy, ain't nobody happy......." I have a pal who seems to say that a lot..
Michael
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robbyk
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/21 19:33:09 (permalink)
Wow, mine did the same thing today. I couldn't open any folders and it took forever to restart, then appears OK...I automatically run full hardware diagnostics monthly and all is fine, nothing newly installed, it's a gmail and Sonar pc exclusively and has been running perfectly. I am Win 7 and I don't think there was a backup last night (3am). I'm holding my breath and running a fresh backup.

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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/21 19:46:38 (permalink)
Oops, there it is, it just appeared, the icon for new updates, that's what it was. MS doing it's own thing for hours and scaring an old man half to death. I'm still going to back up even tho I know I'm all backed up...

"I'm just workin' on a good life, the way it is."
 
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#24
pentimentosound
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/22 07:38:04 (permalink)
Good luck! All has calmed down here, too. No issues since....

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abacab
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/23 19:27:55 (permalink)
I just noticed today that a fresh version of the Win10 Anniversary Update version 1607 was lurking in my updates.  I have held off on that (hidden), still running the fall update from 2015, Win 10 version 1511.
 
I hid the update again, but it does leave me to wonder that if updates are allowed, and Microsoft re-issues an update does that mean it gets applied?
 
Bottom line, I wonder if your issues were temporarily related to an MS feature update that was running?

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#26
pentimentosound
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/23 21:25:42 (permalink)
Could very well have been that, abacab. I am rarely at her PC, so I don't know any specifics RE updates, but will ask her.
 
Michael
#27
The Grim
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/24 01:47:49 (permalink)
abacab
I just noticed today that a fresh version of the Win10 Anniversary Update version 1607 was lurking in my updates.  I have held off on that (hidden), still running the fall update from 2015, Win 10 version 1511.
 
I hid the update again, but it does leave me to wonder that if updates are allowed, and Microsoft re-issues an update does that mean it gets applied?
 
Bottom line, I wonder if your issues were temporarily related to an MS feature update that was running?




i haven't let windows 10 update since july, staying on 1511, mainly because i thought my audio interfaces may stop working (old, but good), but also because of reported issues etc, recently i was reading that you would only experience problems with hardware/drivers(unsigned) if it was a new install of anniversary update or later, and wouldn't affect an existing installation that was updated with unsigned drivers already installed etc, i hadn't realized that in the past. so after seeing the dust has mostly settled with issues people have been having with recent windows 10 updates my curiosity got the better of me, i let this laptop update 2 days ago, everything was fine, so i decided to make a backup image of my #2 daw, then let it update, all good, no problems, audio interface still works, just required a re authorization for a few plugins. so i then made a backup image of my #1 daw, let it update, again all good, audio interface all good (same as the one for #2 daw)no issues apart from the same need to re auth a few plugins. gave them a good going over, disabled the cortana stuff and a few things, seems as stable, fast and compatible as 1511, so i am happy with that, all machines are now happily on the latest 1607 . of course i have since disabled windows 10 updates again until if and when i decide to update again, maybe next year :)
#28
pentimentosound
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Re: Weird PC/Windows 10 stuff happening; file history, freezing up, takes forever to shut 2017/01/24 07:02:09 (permalink)
I can appreciate the cautious approach, Grim. I don't usually think of it, but maybe I ought to....
Michael
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