Sonar will not recognize Stutter Edit as a Synth

The VST scanner is either severely lacking or Izotope has screwed up. Considering that the last StutterEdit update was in 2014, I'm convinced it's the former rather than the latter.
 
I have tried the suggestions mentioned in the thread here: http://forum.cakewalk.com/How-to-FIX-Problems-with-Izotope-Stutter-Edit-m2618351.aspx
 
Sonar finds the dll and vst files for the program, but outputs a "Main Call" error. It still allows me to Enable the plugin. However, once I force the Plugin Manager to configure the files as Synth, only the 32bit version is selectable during Insert Soft Synth or when inserting an Instrument. It seems the regular plugin is still available as FX.
 
Things I have done in the last 3 days to try to fix this:
-manually changed the registry data value name for the files for StutterEdit "isSynth" to a 1
-made sure after each re-install my registry for StutterEdit was clear, and made sure no StutterEdit files existed on the drive
-made sure that after I changed the registry, that I didn't have Sonar scan VSTs again and change the "IsSynth" entry
-made sure that the VST scanner knew exactly where to look for the StutterEdit files
 
 
Like I've said, I've tried almost everything in the previously mentioned thread. I've had to completely rebuild my plugin paths before just because of a new addition or a reset. I'm tired of it. And the lack of customer service doesn't help either.
 
::::As a side note, I tried to upload an image from the Attach Images button, it dropped down to "Select Option from Below" and it was blank. Wtf, guys? 
 
 

Thanks, scook. I will relay this to Izotope once I get it working, because their manual isn't updated to reflect the changes in Sonar Platinum.
 
If that is indeed the case with my uploaded image, the website needs to update the "Attach Images" button to not even insinuate that you can upload an image. I don't know what the deal is with Cakewalk lately, but they seem like they are short on staff to make basic necessary changes. Nothing is more frustrating than having a problem and then being prevented from expressing that problem in a thorough way so it can be solved.

That really doesn't matter to the end consumer, scook. I'm not trying to be rude, but the forum interface needs to be changed to reflect that. For instance, it says you can upload an avatar, but my upload never appeared. It is presumably because you can't upload anything on the forum.

It's not an issue to you because you are a moderator, scook. Don't deflect the issue.

It's upsetting because it's an inconvenience. If you can't see that, then I don't know how to convey that to you. I don't want to have one more step to go before I have to get a problem solved. That's what a 3rd party image hosting site is. It's one more step to solving my problem.

I understand what you have written but it seems to me you are looking for a reason to complain. Fortunately you have not had to deal with the issue very often.

Or do you work for Cakewalk?
 

If you don't, then I apologize. But this third party software needs to be fixed.

scook, why did you delete your "goodbye" post. That gives even less credibility to your alliances here.  You're really making me start to doubt this company. Go ahead and delete the post where you accuse me of complaining about something in the forum. I know that's what you want to do.
 
To arachnaut, thanks. I will try it when I'm not as pissed off at a forum host.

I don't appreciate things being concealed on a forum. That's why I called you out. I do appreciate your help, despite the drama that ensued.

Contact customer support. In the sticky posts at the beginning of the forum there's a thread with contact details.


This is a peer to peer forum that is operated solely by us on a volunteer basis. When you see a member who has Cakewalk after their name they are paid employees of Cakewalk. Even forum hosts are volunteers who do it because they enjoy helping folks.
So please don't come here with an attitude expecting that something is owed you by any of us. We help folks out as best we can but drop your attitude please.

Not being able to directly post a picture is just a function that effects all of us. You want to post a picture you need to have a third party host it. It's just a limitation of the forum software. You'll find that many forums have similar limitations. The forum is previded for us to help one another. I think we'd be worse off without it.

abacab RTFM.

he did, it's out of date, see post #3 http://forum.cakewalk.com/FindPost/3555428

looks like, yeah

I am able to insert it as an effect, but my original question still isn't answered why I'm only getting the 32 bit version. Also, the Izotope manual is NOT up to date (at least it wasn't when I last downloaded it). I have told Sonar where the 64bit dll is, and it's not finding it.