Suddenly unable to record audio (Solved)

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Gordon_SonarX2
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2017/02/12 17:48:04 (permalink)

Suddenly unable to record audio (Solved)

I am recently unable to record on any existing or new audio track in any Sonar project.  When I try to record (R), I can see the input level in the track view bouncing back and forth as it should, when I play before or during recording.  So there is no question that the track is receiving my audio signal. But the resulting audio clip just shows a flat line, as if Sonar is ignoring the audio signal it receives. I have the track armed, and the audio punch toggled off.  I tried creating a new audio track in a new project, but the same thing happens, I can see the input signal, but the clip is empty.  AFAIK, my audio track's input and output settings (and all project settings) haven't changed since I was last able to record.

I don't see audio signals in my Xonar Audio Center when I play or record, though I've seen audio signals there
before. But since I see the input signals in my Sonar audio track ok, it doesn't seem to be a sound card problem.
Any ideas? 

Sonar X2

HP Z210 CMT
  3.3GHz
  6 GB RAM
  Xeon E3-1240 Quad core
  Windows 7 Professional 64 bit

Xonar Essence STX sound card
Sample Rate: PCM 192 KHz
ASUS driver
Audio Channel: 2 Channels

Audio Track:
Input:  Left Xonar Essence STX ASIO(64) IN-00
Output: To Xonar Essence STX ASIO(64) L


post edited by John - 2017/02/16 08:17:53
#1

28 Replies Related Threads

    Cactus Music
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    Re: Suddenly unable to record audio 2017/02/12 22:51:43 (permalink)
    Am I reading this right, your trying to record at 192 with a $10 sound chip??

    Johnny V  
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    #2
    Kalle Rantaaho
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    Re: Suddenly unable to record audio 2017/02/13 03:25:49 (permalink)
    Please confirm:
    Have you auditioned if anything gets recorded or not? The flat line in the clip may just tell your picture cache is full.
    The waveform in the clip is just an independent picture, it's not "tied" to the existence of the actual audio file.

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    #3
    Gordon_SonarX2
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    Re: Suddenly unable to record audio 2017/02/13 08:52:14 (permalink)
    Yes, I've listened to the clip, and there's no sound, no matter how high the volume.
     
    #4
    musicjohnnie
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    Re: Suddenly unable to record audio 2017/02/13 09:13:10 (permalink)
    Hello,
    Does opening project show you a 'output is assigned to silent output'. I've had this happen before, but it's been awhile. Is recording set up to show wave files while recording. If so, does the wave show sound being recorded. If it does than sound should be there. Could be routing problem. I've noticed that Sonar sometimes does what it wants to do.
    MJ

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    #5
    Wookiee
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    Re: Suddenly unable to record audio 2017/02/13 09:35:17 (permalink)
    Cactus Music
    Am I reading this right, your trying to record at 192 with a $10 sound chip??


    A little unfair as it is not a $10 Sound chip did you check out the sound card.
    https://www.asus.com/Essence-Hi-Fi-Audio/Xonar_Essence_STX/
    More a $130 sound card.

    Gordon check that your sound card is also selected as the device to use in Windows Sound devices.  I have had a situation where my PreSonus USB Audio Box was not selected as the device to use in windows result was silence.

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    #6
    dwardzala
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    Re: Suddenly unable to record audio 2017/02/13 11:25:58 (permalink)
    Also, do you have some other software program open that might be stealing control of the driver?

    Dave
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    #7
    Cactus Music
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    Re: Suddenly unable to record audio 2017/02/13 12:26:28 (permalink)
    Sorry, I just assumed it was an on board audio chip, But still it's a Gaming card and we've all been down that road before. Pretty rare that good ASIO stable drivers come with those type of cards. The real deal PCIe cards are 6x that price point.    And I'm wondering if the issues would go away if the OP tried a more reasonable sample rate like 48. 

    Johnny V  
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    #8
    John
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    Re: Suddenly unable to record audio 2017/02/13 12:33:07 (permalink)
    Apparently its for headphones and is not a game card.  I know of no game that uses ASIO.

    Best
    John
    #9
    Cactus Music
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    Re: Suddenly unable to record audio 2017/02/13 12:53:04 (permalink)
    It appears to be for enhancing the listening experience of everything, Games, Movies and a lot of good stuff, but it was not designed with DAW recording in mind, nowhere is this mentioned in the user guide. It should work but to me it's like the negative experience I had with my Creative Audigy card which is in the same category as this one.   
    It does not mention ASIO drivers anywhere in the manual, but I see from the OP's  list that it must use them. 
     
    So I would say try a more reasonable sample rate even 44.1 and see what happens first. 
    But the probability that the drivers are not going to play well with Sonar is high as we see all the time when people try using none trusted brand audio interfaces round here. Sonar is picky about drivers. 

    Johnny V  
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    #10
    John
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    Re: Suddenly unable to record audio 2017/02/13 12:56:52 (permalink)
    Cactus Music
    It appears to be for enhancing the listening experience of everything, Games, Movies and a lot of good stuff, but it was not designed with DAW recording in mind, nowhere is this mentioned in the user guide. It should work but to me it's like the negative experience I had with my Creative Audigy card which is in the same category as this one.   
    It does not mention ASIO drivers anywhere in the manual, but I see from the OP's  list that it must use them. 
     
    So I would say try a more reasonable sample rate even 44.1 and see what happens first. 
    But the probability that the drivers are not going to play well with Sonar is high as we see all the time when people try using none trusted brand audio interfaces round here. Sonar is picky about drivers. 


    I would agree with most of that except the last sentence. I find Sonar the least picky. 

    Best
    John
    #11
    Gordon_SonarX2
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    Re: Suddenly unable to record audio 2017/02/13 20:54:40 (permalink)
    Thanks for the replies.  To clarify one thing, as I said, I can see the green signal bar in the audio track moving (further to the right the louder it is) with each note I play.  Since this means Sonar is "hearing" (receiving) the sound ok from the sound card, then the problem can't be with the sound card, sampling rate, ASIO driver, or Windows sound input settings, right?  Otherwise, I would see no signal.  Or am I missing something (it wouldn't be the first time!).
     
    The wav file gets created ok in the project folder, and there's no sound when I play it.  The other wav files and their clips that I recorded previously still sound ok.
     
    Is it possible to see the input signal from the sound card, but it's garbled and so gibberish goes into the wav file, producing no sound?
     
    In Control Panel -> Sounds, my default input is Line In, which is my sound card.
     
    I don't see any 'output is assigned to silent output' message or other popup.  I still have it assigned to Xonar Essence STX ASIO(64) L. 
     
    MusicJohnnie mentioned a possible routing problem in Sonar - how does that work, and is it possible to troubleshoot?
     
     
     
     
     
     
     
     
    #12
    Gordon_SonarX2
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    Re: Suddenly unable to record audio 2017/02/13 21:05:26 (permalink)
    P.S. I tried it with sample rate 44.1, and there was no change.  The tracks I recorded successfully until now were at 192, and with the same ASIO driver.
    #13
    John
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    Re: Suddenly unable to record audio 2017/02/13 21:20:09 (permalink)
    In the Console View do you see the hardware outs? If you do are they showing a signal and are they going to the out on your sound card? 

    Best
    John
    #14
    abacab
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    Re: Suddenly unable to record audio 2017/02/13 21:29:03 (permalink)
    Since you were previously able to record with this setup, what changed?

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    #15
    Gordon_SonarX2
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    Re: Suddenly unable to record audio 2017/02/13 22:53:12 (permalink)
    John - It took me a while to find the hardware outs, I'll look into it tomorrow.
     
    abacab - nothing has changed that I know of.
     
     
     
    #16
    dwardzala
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    Re: Suddenly unable to record audio 2017/02/14 08:47:43 (permalink)
    If you are getting a wave file created in the project folder, can you play it with Windows Media Player and does it have sound (and the sound you expect?)

    Dave
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    musicjohnnie
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    Re: Suddenly unable to record audio 2017/02/14 09:13:38 (permalink)
    Hello,
    Sorry for the delay. The routing troubles I was  referring to: somehow the audio signal was routed to the 'sends', and it took me awhile to find due to the fact that I disable the sends from module list to not show. I open them when I need them. Not often. Just a thought though, I haven't used it in a while. Could be your sound card is turned down on the output. Double check the settings on your output from your essence. Sounds like volume is off at some point. It looks like you have essence listed as 'L'. Is that for left side. Do you have a stereo out, or just left and right. Just thinking. There is an answer. Yours might be evasive for now. But, when you find the rascal it might be the...... 'DOH'....time.
    Hopefully helpful
    MJ

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    #18
    Gordon_SonarX2
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    Re: Suddenly unable to record audio 2017/02/14 09:34:31 (permalink)
    Dave - when I play the wav file that gets created, there's no sound.  The file is about the same size as other wav files that were already there (which I can hear) of the same time interval.  When I look at the binary in notepad, I can see the Unicode characters are very repetitive compared to the files I can hear (sort of like OOOO|OOOO over and over, but the chars are more exotic), so I guess it's filled with silence, so to speak.
     
    musicjohnnie -my sound card has L, R, and stereo output, but I guess the output's not the problem, since the wav file is empty (nothing to output anyway).  I'm going to check out the modules/sends and hardware outs (as John suggested) later today. 
     
     
     
     
     
    #19
    chuckebaby
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    Re: Suddenly unable to record audio 2017/02/14 09:50:43 (permalink)
    Sometimes in cases like this is imperative to start from the bottom and work your way up.
    There are some very good replies here so I don't want to confuse you by adding more to the pot.
    I will suggest however, you go back to basics.
    - Check your Sonar preferences > devices.
    - Make certain your devise is checked.
    - Go to Windows Control panel and look for your soundcard in there.
    - Make sure your soundcard is set up s the default.
     
    If your using the same soundcard with other programs, gaming, You tube exc, Ive seen some strange things.
    Those programs taking the soundcard hostage if you will.
     
    Any serious work in Sonar should be done on a dedicated soundcard.
    but im sure you've head that before so I will spare you the deet's.

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    #20
    abacab
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    Re: Suddenly unable to record audio 2017/02/14 12:50:39 (permalink)
    It seems that you can get sound out of your DAW, but are having difficulty getting it in (recording).
     
    Maybe you could try downloading the free Audacity audio recorder and make a test recording with that.  It's starting at the bottom, but it's light and easy to configure, and it should at least rule out your audio hardware and your computer. 
     
    Or if you already have other DAW software, you could test with that also.
     
    http://www.audacityteam.org/

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    #21
    Cactus Music
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    Re: Suddenly unable to record audio 2017/02/14 20:19:03 (permalink)
    Yes swapping out components when Troubleshooting is a good idea, Different audio interface would be my first bet. 

    Johnny V  
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    #22
    abacab
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    Re: Suddenly unable to record audio 2017/02/14 20:22:53 (permalink)
    Cactus Music
    Yes swapping out components when Troubleshooting is a good idea, Different audio interface would be my first bet. 




    True, but it's quicker and cheaper to at least try an alternate DAW first.  Test the hardware signal path.  If that works then it means the audio interface is working. The question then becomes, why isn't it working with Sonar?

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    #23
    Gordon_SonarX2
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    Re: Suddenly unable to record audio 2017/02/14 21:13:47 (permalink)
    Well, I finally had my "DUH!" moment.  My preamp's battery died last weekend (the preamp between my instrument and sound card), but I wanted to try out some new pedals anyway, and that's when I got no recorded sound.  Today with the preamp and a new battery, it records fine.  I thought the missing preamp was irrelevant because I could still play my instrument loud enough for the track's input signal meters to go 1/3 of the way up!  So you would think I could at least hear something on the recorded clip or wav file, with the volume turned all the way up.  Anyway, I'll know better next time. 
     
    Thanks for all the replies!
     
    #24
    abacab
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    Re: Suddenly unable to record audio 2017/02/14 21:15:31 (permalink)
    +1

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    #25
    Cactus Music
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    Re: Suddenly unable to record audio 2017/02/14 23:19:25 (permalink)
    Why we need to monitor properly. This all bring to light what was the OP hearing before they hit the record button? 
    If you read back it was all about "seeing" a signal and not hearing one. 
    I imagine the sound card does not include the ability to direct monitor your input. 

    Johnny V  
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    #26
    Gordon_SonarX2
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    Re: Suddenly unable to record audio 2017/02/15 19:46:24 (permalink)
    Actually my card lets me hear the audio being recorded, but it was too faint to hear above the sound of my "live" instrument.  That's often the case even with the preamp working, so that's why I over-relied on the audio signal meter.  It's weird how the meter could be 1/3 of the way up for such an incredibly low volume - must be a logarithmic scale, like the Richter scale.
    #27
    Boydie
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    Re: Suddenly unable to record audio 2017/02/16 02:34:02 (permalink)
    Could you (or a mod) mark the thread title with SOLVED

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    Swinhart
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    Re: Suddenly unable to record audio 2018/04/01 20:33:18 (permalink)
    I have a new twist to this situation.  Recording 24 tracks in, all meters reading properly showing input and leaving picture trails on console view.  Finish recording, hit stop, only 6 or 7 tracks show the pictures of the tracks.  There are also no other .wav files recorded.  It is as if I had not armed the other tracks.  This may happen every once in a while.  Sure would like to solve this.  Anybody got any ideas?
     

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