Helpful ReplyMajor issues with my Sonar Pro

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SoundRegion
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2017/03/19 09:08:46 (permalink)

Major issues with my Sonar Pro

I'm really challenged at the moment with my Sonar crashing all the time. I thought it was the latest update, but turns out not to be the case. Sometimes the entire computer just freezes, sometime the fault reporter come up with a fault in some VST and sometime the playback just stops with a noise blasting into my headphones. I have been working with this setup for a while and I'm used to Sonar crashing once in a while, but nothing like this. I think it happened at least 10 times yesterday. Only thing I can remember changing was updating Native Kontakt 5 on March 1st, but my according to my Windows programs view all Native products are listed as installed that date which I don't understand. I looked at Natives forum, but no one seems to have problems with it. I have tried exchanging my Akai ASIO drivers to ASIO4ALL, but same thing happened. Any ideas ? 

Steen
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Sonar Professional - Akai EIE pro - AKG K240 - AKG C5 - Behringer XM-2000 - Hagström Ultra Swede - Evolution MK-149 - Musima Resonata - Komplete 10 - Mackie CR4 BT
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    chuckebaby
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    Re: Major issues with my Sonar Pro 2017/03/19 12:52:27 (permalink)
    your best is to open the project in safe mode.
    this will allow you to load vst's and keep others unloaded. this will help you eliminate if it is a vst issue.
    the second thing, what is the message upon crash ?
    this is critical in finding the root of your problem. next time you crash, capture a screenshot or write it down.
    there also might be info in windows event that will allow you to see what is going on.
    If you narrow it down to a plug in, then It could be a Kontakt library and not necessarily Kontakt itself.
    I do know this, some kontakt lib's use heavy graphic / Open GL. if your not up to date on your windows updates, or graphic card updates that is a classic cause for the crash. even if its onboard graphics.
     
    Some specs might help (Windows OS, PC specs.)

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
    Focusrite Saffire 18I8 - Mackie Control
       
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    SoundRegion
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    Re: Major issues with my Sonar Pro 2017/03/19 13:57:33 (permalink)
    I think I might have found the problem. Looking at my Native download log, it seems that the Komplete Control was updated, too, so I changed all my instances of that plugin to the actual instrument instead and so far today after that, no crashes.

    Steen
    ------------------
    Sonar Professional - Akai EIE pro - AKG K240 - AKG C5 - Behringer XM-2000 - Hagström Ultra Swede - Evolution MK-149 - Musima Resonata - Komplete 10 - Mackie CR4 BT
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    guitarwiz1
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    Re: Major issues with my Sonar Pro 2017/03/19 16:26:47 (permalink)
    Just out of curiosity...How does one start Sonar in safe mode?

    Sonar Artist (Latest Version)
    Custom Built AMD FX 6300, Windows 10 Home
    Gigabyte  990fxa-ud3 MB, WD Blue 1TB HD.
    NVIDIA GTX 750ti, 16 gig crucial ballistix sport
    Behringer UMC204HD, Epiphone Les Paul Standard Plus Top Pro, Fender Mustang III.
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    Zargg
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    Re: Major issues with my Sonar Pro 2017/03/19 16:51:08 (permalink) ☄ Helpfulby chuckebaby 2017/03/19 18:51:17
    guitarwiz1
    Just out of curiosity...How does one start Sonar in safe mode?


    To open a project in safe mode, Shift click while opening.
    All the best.

    Ken Nilsen
    Zargg
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    Win 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII
    Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
     
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    guitarwiz1
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    Re: Major issues with my Sonar Pro 2017/03/19 17:45:31 (permalink)
    Zargg
    guitarwiz1
    Just out of curiosity...How does one start Sonar in safe mode?


    To open a project in safe mode, Shift click while opening.
    All the best.


    Awesome...Thanks!

    Sonar Artist (Latest Version)
    Custom Built AMD FX 6300, Windows 10 Home
    Gigabyte  990fxa-ud3 MB, WD Blue 1TB HD.
    NVIDIA GTX 750ti, 16 gig crucial ballistix sport
    Behringer UMC204HD, Epiphone Les Paul Standard Plus Top Pro, Fender Mustang III.
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