How do you email a question to the support team?

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Vindekator
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2017/08/08 00:06:16 (permalink)

How do you email a question to the support team?

How do you email a question to the support team?  All the links on the site seem to loop back to the support page start:
#1

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    Vindekator
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    Re: How do you email a question to the support team? 2017/08/08 00:45:32 (permalink)
    Oh, never mind.  I think I see the issue.  I bought this back in 2015 and MicroSoft basically made the features I wanted to use inoperable.  As a result I don't have and "active" account (why pay for something you can't use) so no way to email support.
    #2
    Brando
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    Re: How do you email a question to the support team? 2017/08/08 00:52:24 (permalink)
    You could try to post your question in a new thread on these forums. Be sure to provide details about your system, etc , as appropriate. Best of luck

    Brando
    Cakewalk, Studio One Pro, Reaper
    Presonus Audiobox 1818VSL
    ASUS Prime Z370-A LGA1151, 32GB DDR4, Intel 8700K i7, 500 GB SSD, 3 x 1TB HDD, Windows 10 Pro 64
    #3
    Vindekator
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    Re: How do you email a question to the support team? 2017/08/08 01:20:07 (permalink)
    Thanks Brando.  I did manage to sort out my issue (couldn't get sound to my new USB earphones) and can now proceed to learn a bit.  When I first upgraded I was trying to work around MicroSoft destroying sound fount usage and SoundBlaster not making any more driver updates.  Wound up getting a Claro Halo but that also had issues with Windows 10.  Enough time has passed and there are a few things that have given me hope that I can actually make use of this.  I'm still been using Cakewalk 3.0 on an XP machine and Sonar 6 on Windows 7. 
    #4
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