kday
Max Output Level: -86 dBFS
- Total Posts : 206
- Joined: 2011/01/02 04:06:50
- Status: offline
I keep getting audio dropouts all of a sudden since upgrading
Every since I upgraded to the latest Sonar, I get these audio drop outs, it's like the sound mutes out for a half a second every five seconds or so. I think I checked the playback and recording in the Preferences. The driver Mode, MME32, ASIO, WDM, etc. I went through so many parameters, and I still can't figure it out.. But it doesn't mute out when I reload the Sonar song with audio to my other computer. But I haven't checked all the parameters yet to tally compare them, just some and still drop outs in the main computer. Anyone else ever had this problem and found out what it was? Thanks
|
chuckebaby
Max Output Level: 0 dBFS
- Total Posts : 13146
- Joined: 2011/01/04 14:55:28
- Status: offline
Re: I keep getting audio dropouts all of a sudden since upgrading
2017/10/02 10:07:54
(permalink)
What soundcard device are you using ?
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
|
dcumpian
Max Output Level: -34 dBFS
- Total Posts : 4124
- Joined: 2005/11/03 15:50:51
- Status: offline
Re: I keep getting audio dropouts all of a sudden since upgrading
2017/10/02 12:15:56
(permalink)
Not that it matters, but what version were you on before? In any case, find your AUD.INI file and move it someplace where Sonar can't see it. Restart Sonar and let it find your audio interface again. If you are using anything other than ASIO, you should re-profile your interface in Sonar. Even if you are using ASIO, it can help to switch to a different mode, reprofile, then switch back to ASIO. If it all goes south, just put your old AUD.INI back and you'll be back where you started. Another thing to check is for latency caused by your PC. Download and run LatencyMon and it will tell you if it finds any big issues. Regards, Dan
Mixing is all about control. My music: http://dancumpian.bandcamp.com/ or https://soundcloud.com/dcumpian Studiocat Advanced Studio DAW (Intel i5 3550 @ 3.7GHz, Z77 motherboard, 16GB Ram, lots of HDDs), Sonar Plat, Mackie 1604, PreSonus Audiobox 44VSL, ESI 4x4 Midi Interface, Ibanez Bass, Custom Fender Mexi-Strat, NI S88, Roland JV-2080 & MDB-1, Komplete, Omnisphere, Lots o' plugins.
|
kday
Max Output Level: -86 dBFS
- Total Posts : 206
- Joined: 2011/01/02 04:06:50
- Status: offline
Re: I keep getting audio dropouts all of a sudden since upgrading
2017/10/02 16:54:40
(permalink)
chuckebaby What soundcard device are you using ?
I'm using Sonar V-Studio audio interface, it worked perfectly up until I did an update from an older Sonar version. I hear digital distortion when I use the MME32 or WDM drivers, and the distortion it clears up, but the audio dropouts continue when ASIO drivers. Thanks for any assistance
|
kday
Max Output Level: -86 dBFS
- Total Posts : 206
- Joined: 2011/01/02 04:06:50
- Status: offline
Re: I keep getting audio dropouts all of a sudden since upgrading
2017/10/02 16:59:46
(permalink)
dcumpian Not that it matters, but what version were you on before? In any case, find your AUD.INI file and move it someplace where Sonar can't see it. Restart Sonar and let it find your audio interface again. If you are using anything other than ASIO, you should re-profile your interface in Sonar. Even if you are using ASIO, it can help to switch to a different mode, reprofile, then switch back to ASIO. If it all goes south, just put your old AUD.INI back and you'll be back where you started. Another thing to check is for latency caused by your PC. Download and run LatencyMon and it will tell you if it finds any big issues. Regards, Dan
You know, I think you have a valid point there, because I started Sonar w/o my usual V-Studio interface, so I been operating Sonar w/o my audio interface and it may have changed and never changed back because I haven't been using the console or audio interface when using Sonar forcing it to use another or the stock audio which is incapable of handling Sonar high resolution audio. Hey, thanks for the info! I'm going to try that when I get back to the computer and update you on what happens.
|
chuckebaby
Max Output Level: 0 dBFS
- Total Posts : 13146
- Joined: 2011/01/04 14:55:28
- Status: offline
Re: I keep getting audio dropouts all of a sudden since upgrading
2017/10/02 18:04:45
(permalink)
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
|
listen
Max Output Level: -79 dBFS
- Total Posts : 593
- Joined: 2008/09/12 06:07:55
- Status: offline
Re: I keep getting audio dropouts all of a sudden since upgrading
2017/10/02 20:06:23
(permalink)
That would be my question you running Windows 7 or which version. IMHO these updates are all geared past 7 & 8 eventually we have to jump up to Windows 10. Which for me will require a new computer - uuuuuggggghhhh!!!!
- Listen - FOH Mixer & Recording Studio Manager Nothing but the grace of God - mggtg. VS 700C - R / CONSOLE 1 / NEVE PORTICO 5017 / TASCAM UH-7000 / SONAR PLATINUM / REASON RECORD 9 / VMP 2 / UREI 7110's / UA LA-610 MkII / AUDIENT ASP 880 / CREATION STATION 450 V 5 WINDOWS 10 / HOME 64 - BIT / SKYLAKE CORE i7 (i7 - 6700, 4 CORES/8 THREADS)
|
listen
Max Output Level: -79 dBFS
- Total Posts : 593
- Joined: 2008/09/12 06:07:55
- Status: offline
Re: I keep getting audio dropouts all of a sudden since upgrading
2017/10/02 20:06:28
(permalink)
That would be my question you running Windows 7 or which version. IMHO these updates are all geared past 7 & 8 eventually we have to jump up to Windows 10. Which for me will require a new computer - uuuuuggggghhhh!!!!
- Listen - FOH Mixer & Recording Studio Manager Nothing but the grace of God - mggtg. VS 700C - R / CONSOLE 1 / NEVE PORTICO 5017 / TASCAM UH-7000 / SONAR PLATINUM / REASON RECORD 9 / VMP 2 / UREI 7110's / UA LA-610 MkII / AUDIENT ASP 880 / CREATION STATION 450 V 5 WINDOWS 10 / HOME 64 - BIT / SKYLAKE CORE i7 (i7 - 6700, 4 CORES/8 THREADS)
|
kday
Max Output Level: -86 dBFS
- Total Posts : 206
- Joined: 2011/01/02 04:06:50
- Status: offline
Re: I keep getting audio dropouts all of a sudden since upgrading
2017/10/06 08:18:17
(permalink)
dcumpian Not that it matters, but what version were you on before? In any case, find your AUD.INI file and move it someplace where Sonar can't see it. Restart Sonar and let it find your audio interface again. If you are using anything other than ASIO, you should re-profile your interface in Sonar. Even if you are using ASIO, it can help to switch to a different mode, reprofile, then switch back to ASIO. If it all goes south, just put your old AUD.INI back and you'll be back where you started. Another thing to check is for latency caused by your PC. Download and run LatencyMon and it will tell you if it finds any big issues. Regards, Dan
Where do i find the AUD.INI file? Thanks I'm using VS-700 and Windows 7 64bit
|
Zargg
Max Output Level: 0 dBFS
- Total Posts : 10666
- Joined: 2014/09/28 04:20:14
- Location: Norway
- Status: offline
Re: I keep getting audio dropouts all of a sudden since upgrading
2017/10/06 11:00:35
(permalink)
☄ Helpfulby chuckebaby 2017/10/06 17:29:12
kday Where do i find the AUD.INI file? Thanks I'm using VS-700 and Windows 7 64bit
AUD.INI is located in C:\Users\"YourUserName"\AppData\Roaming\Cakewalk\SONAR Platinum All the best.
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
|
chuckebaby
Max Output Level: 0 dBFS
- Total Posts : 13146
- Joined: 2011/01/04 14:55:28
- Status: offline
Re: I keep getting audio dropouts all of a sudden since upgrading
2017/10/06 12:58:34
(permalink)
☄ Helpfulby Zargg 2017/10/06 13:20:08
kday I'm using VS-700 and Windows 7 64bit
And this should have been the first thing you mentioned. the VS 700 has an ASIO driver for Windows 7 that you should be using. If you are already using that Windows 7 driver for the VS 700 then I suspect a hardware conflict, driver conflict to be the culprit. Make sure your video card is updated (even if its onboard) and look for windows updates. Sometimes MS Visual studio, C++ libs get out of date and sonar uses latest versions.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
|
Cactus Music
Max Output Level: 0 dBFS
- Total Posts : 8424
- Joined: 2004/02/09 21:34:04
- Status: offline
Re: I keep getting audio dropouts all of a sudden since upgrading
2017/10/06 16:12:01
(permalink)
Just a long shot , but there are demo plug ins that cause audio to drop out until authorized. But as said, update windows, Run Latency monitor and use the ASIO drivers for sure. And best you always use the interface when running Sonar. http://www.resplendence.com/latencymon
|