Runtime error [SOLVED]

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Kev999
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2017/10/21 09:48:49 (permalink)

Runtime error [SOLVED]

This morning I was working on a large ongoing Sonar project. I broke off to do a few installations, etc., i.e.:
  • Installed Melodyne Essential
  • Installed and authorized some IK Multimedia softsynths & fx
  • Authorized my UAD plugins
After that, the project would no longer open. It would display 2 or 3 instances of a "Runtime error" dialog box before crashing. At first I assumed that the project was corrupted, but I tried opening several older backup copies of the same project and the result was the same. I took a copy of the project to my old computer and it worked fine there. So the issue is apparently with the current setup. I tried reinstalling Sonar Platinum, but that did not change anything. I tried opening other projects. Most of still open and run ok but a few don't.

I'm running out of ideas.
post edited by Kev999 - 2017/10/22 03:42:27

SonarPlatinum(22.11.0.111)|Mixbus32C(4.3.19)|DigitalPerformer(9.5.1)|Reaper(5.77)
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#1

15 Replies Related Threads

    pwalpwal
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    Re: Runtime error 2017/10/21 10:12:32 (permalink)
    have you tried "reset and rescan" plugins?
    did you reboot before/after the installations?
    anything in windows event log?
    /hth good luck!

    just a sec

    #2
    chuckebaby
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    Re: Runtime error 2017/10/21 11:35:46 (permalink)
    Melodyne uses Visual C++ runtime library. That's where I always start.
     

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    #3
    Kev999
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    Re: Runtime error 2017/10/21 12:01:48 (permalink)
    chuckebaby
    Melodyne uses Visual C++ runtime library. That's where I always start.

     
    Should I reinstall it? The 2015 version?

    SonarPlatinum(22.11.0.111)|Mixbus32C(4.3.19)|DigitalPerformer(9.5.1)|Reaper(5.77)
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    #4
    Kev999
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    Re: Runtime error 2017/10/21 12:03:19 (permalink)
    pwalpwal
    have you tried "reset and rescan" plugins?
    did you reboot before/after the installations?

     
    Yes and yes.

    SonarPlatinum(22.11.0.111)|Mixbus32C(4.3.19)|DigitalPerformer(9.5.1)|Reaper(5.77)
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    #5
    Kev999
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    Re: Runtime error 2017/10/21 12:04:51 (permalink)
    pwalpwal
    ...anything in windows event log?

     
    I'll check tomorrow.

    SonarPlatinum(22.11.0.111)|Mixbus32C(4.3.19)|DigitalPerformer(9.5.1)|Reaper(5.77)
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    #6
    pwalpwal
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    Re: Runtime error 2017/10/21 12:05:26 (permalink)
    and what does windows event log show? (especially as it's a vc redist error, there should be something)

    just a sec

    #7
    pwalpwal
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    Re: Runtime error 2017/10/21 12:05:49 (permalink)
    sorry, cross-post

    just a sec

    #8
    chuckebaby
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    Re: Runtime error 2017/10/21 13:15:24 (permalink)
    Kev999
    chuckebaby
    Melodyne uses Visual C++ runtime library. That's where I always start.

     
    Should I reinstall it? The 2015 version?


    The latest version from MS. Go right to their site.

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    #9
    Kev999
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    Re: Runtime error 2017/10/22 00:04:11 (permalink)
    I've now installed a more up-to-date version of the 2015 C++ library. I didn't bother with the 2017 one yet, as it's actually newer than any of the installed apps on my computer. No difference though. But then I did a repair install of the 2013 C++ library and this made some difference. Now at least one of the projects that would not open earlier now opens. Most of them still give the same error message or crash later.

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    #10
    bitman
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    Re: Runtime error 2017/10/22 00:24:13 (permalink)
    I would uninstall the things you installed one at a time as that seems to have caused this.
    #11
    Kev999
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    Re: Runtime error 2017/10/22 00:38:02 (permalink)
    bitman
    I would uninstall the things you installed one at a time as that seems to have caused this.

     
    Good idea. I'll do that next. Right now I'm running a full virus scan, which may take a while.

    SonarPlatinum(22.11.0.111)|Mixbus32C(4.3.19)|DigitalPerformer(9.5.1)|Reaper(5.77)
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    #12
    Kev999
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    Re: Runtime error 2017/10/22 01:40:49 (permalink)
    The virus scan didn't reveal anything.
     
    I've uninstalled all the IK Multimedia stuff (including Authorization Manager). I've uninstalled Melodyne. Also re-installed Sonar. Re-booted after each stage. Still the runtime error messages persist.

    SonarPlatinum(22.11.0.111)|Mixbus32C(4.3.19)|DigitalPerformer(9.5.1)|Reaper(5.77)
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    #13
    Kev999
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    Re: Runtime error 2017/10/22 02:26:11 (permalink)
    Next I was intending to do an o/s repair from the Windows installation disk, but the Windows disk didn't give me that option. I'm sure it used to be possible in earlier versions of Windows.

    SonarPlatinum(22.11.0.111)|Mixbus32C(4.3.19)|DigitalPerformer(9.5.1)|Reaper(5.77)
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    #14
    Kev999
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    Re: Runtime error 2017/10/22 03:41:43 (permalink)
    I'd never ever done a system restore before, but it seemed like a good idea in this case. I restored the o/s to the point before yesterday's Melodyne installation. Now everything appears to working fine. SUCCESS!
     
    Not quite everything though. There has been another intermittent problem all along that I haven't mentioned yet, but I'll start another thread for that.

    SonarPlatinum(22.11.0.111)|Mixbus32C(4.3.19)|DigitalPerformer(9.5.1)|Reaper(5.77)
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    #15
    Kev999
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    Re: Runtime error 2017/10/22 06:44:50 (permalink)
    From now on I'll be installing items one at at time and checking that each one works before continuing. So if I need to backtrack again, it won't be too far back. And I'll be giving Melodyne a miss.

    SonarPlatinum(22.11.0.111)|Mixbus32C(4.3.19)|DigitalPerformer(9.5.1)|Reaper(5.77)
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    Having fun at work lately
    #16
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