Helpful ReplySince this is dead, how long will the remaining installs be available?

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gprokap
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2017/11/21 20:14:31 (permalink)

Since this is dead, how long will the remaining installs be available?

Subject asks it all.
#1
bitflipper
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/21 22:09:21 (permalink)
They've promised that the servers will remain up, but didn't specify for how long. Many companies with similarly customer-centric cultures have left their download pages live for years and years. Even Apple, famous for not giving a damn about what customers think, gave ample warning to Camel users before pulling the plug.
 
The big question is whether authorizations will still be possible. People kept their Kjaerhus plugins going for a long time after the developer vanished, until eventually they had to upgrade their computers and couldn't re-authorize. Of course, Kjaerhus was a special case. As far as we know, nobody from Cakewalk is going to prison.
 


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#2
ampfixer
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/21 22:23:48 (permalink)
I feel they should let you have a stand alone installer that doesn't need the online security link. I paid for it. There's nothing I would ever need to add to Sonar but I don't want lose what I have. I've been working on a huge project for a year and don't want to try and finish it in another DAW. Not fair to me and more importantly not fair to the guy that's paying for the project. The customer won't pay for my learning curve.
 
Here's hoping that things will be stable for a while, but I just don't trust Gibson anymore. I mean, how could I trust them ever again after buying into lifetime updates.

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#3
user4325874
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/21 22:36:41 (permalink)
ampfixer
I feel they should let you have a stand alone installer that doesn't need the online security link. I paid for it. There's nothing I would ever need to add to Sonar but I don't want lose what I have.
 



I agree. When they sell a product with the promise of "Lifetime Updates" like Splat, they (Gibson) have the obligation to keep reinstalls & authorizations also 'infinitely' possible.

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#4
Unknowen
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/22 02:22:03 (permalink)
Well in the same thought.... are we still going to get bug fixes and new crap? NO!
So why would I ever think that Gibson would even keep a server up and running? a lair is a Lair!
Who is out there with Cakewalk to create the installer?  
 
 
 

Hay look,
Somethings are not locked in stone... lol 3/18/2019
#5
mcdoma2000
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/22 13:48:55 (permalink) ☄ Helpfulby SiberianKhatru59 2017/11/22 14:41:58
Someone in another post (I can't remember which) gave a way to ensure a way to reauthorize SONAR and some Cakewalk VSTs:
If you take certain steps now, you shouldn't have to worry about the servers being offline to activate the software. Most of the software that was part of SONAR didn't require online activation. According to the Cakewalk knowledge base on the following items required activation:
Music Creator Pro
Rapture Pro/Sessions
SONAR Platinum/Professional/Artist
Z3TA+ 2
CA-2A
Cakewalk provides offline activation. Install the software. Once it is installed, click on the option for offline activation. It will create a file. Upload this to Cakewalk. It will generate an activation file. Download this file and SAVE IT. This is then used to activate the software. If you save these files, you can always come back and activate the software without the need for internet access or Cakewalk servers to be active.

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#6
Muziekschuur at home
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/22 15:03:40 (permalink)
The philips brand is mentioned. Could the cakewalk product be rebranded as a Philips product?

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#7
cityrat
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/22 16:15:34 (permalink) ☄ Helpfulby Rocsee70 2017/11/22 16:19:38
mcdoma2000
 
Cakewalk provides offline activation. Install the software. Once it is installed, click on the option for offline activation. It will create a file. Upload this to Cakewalk. It will generate an activation file. Download this file and SAVE IT. This is then used to activate the software. If you save these files, you can always come back and activate the software without the need for internet access or Cakewalk servers to be active.





That works *as long as the machine ID does not change*.  IE you upgrade your computer.  Not sure what CW considers upgrade or sufficient to change machine ID (hard drive? etc).  Mother board will DEFINITELY generate a new machine ID and require re-activation (offline or otherwise).

I've always believe every company should be required to have a written *exit strategy* in place PRIOR to selling the software using challenge / response that defines their support in the event of this kind of situation.  As it is - the customer is left wondering.
 
 
 

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#8
jbraner
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/22 16:20:11 (permalink)
cityrat
mcdoma2000
 
Cakewalk provides offline activation. Install the software. Once it is installed, click on the option for offline activation. It will create a file. Upload this to Cakewalk. It will generate an activation file. Download this file and SAVE IT. This is then used to activate the software. If you save these files, you can always come back and activate the software without the need for internet access or Cakewalk servers to be active.





That works *as long as the machine ID does not change*.  IE you upgrade your computer.  Not sure what CW considers upgrade or sufficient to change machine ID (hard drive? etc).  Mother board will DEFINITELY generate a new machine ID and require re-activation (offline or otherwise).

I've always believe every company should be required to have a written *exit strategy* in place PRIOR to selling the software using challenge / response that defines their support in the event of this kind of situation.  As it is - the customer is left wondering. 



Also - there doesn't seem to be a way to set this up if you're *already authorised* - ie there is no
Help -> Offline Authorisation.

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#9
abacab
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/22 16:29:43 (permalink)
I noticed that in Cakewalk 'My Products' that all of my older products are listed with serial numbers AND registration codes, so they should be all set for offline installs and activations.
 
But for all of my newer Cakewalk products, including Platinum, that are 'connected' through the Command Center, only the serial numbers are listed.  No registration codes.
 
Is there an easy way to obtain registration codes for these 'connected' products?

DAW: CbB; Sonar Platinum, and others ... 
#10
Fog
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/22 16:40:30 (permalink)
some people don't get the definition of the term "lifetime".. it's the lifetime of a product *NOT* yours etc.
 
bit like hardware companies only support drivers for a finate time..
 
in camel audio case.. the authorise side was left open, as obv. their servers were no longer.. it gave me more reason to boycott apple anyway.. they may think it's funny I spent £600 on a product that won't ever be updated, within a year of buying it. they should have sold it to NI etc. and done the right thing by it's PC users.
 
superwave vanished for years leaving me with locked plugins.. so I had to use "others" from elsewhere. I'd paid for it = I can use it.. that simple.
 
NI pulled the rug from kore 2 users.
 
if there is anything linked to cakewalk software + servers.. then they could just comment out that code and do a build without that functionality.. or make it just always return a "true" or "valid" flag, with regard to that. they said they ain't "updating" it.. I class that as a compatibility fix.
 
when you get "hit" by a few pro audio companies, then you sorta become wary. I'm sure many of us have had this over the years.
 
 
 
#11
martinh
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/22 16:51:41 (permalink)
IF they want to be decent, they should simply do away with the need for repeated on-line authorization.
 
Then a user could simply keep an offline machine that is compatible until the technology became so outdated that it wasn't worth using anymore.   I think I could happily use my copy of Platinum Pro on my 8 core I7 with W10 for a good number of years.   That would be a proper "lifetime." 
 
 However, decent behavior and the current management of Gibson are not usually compatible. 
#12
mmarton
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/22 17:23:44 (permalink)
I'm pretty sure they're NOT obligated, at least legally, to do this if they shut it down...

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#13
dennish
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/22 18:49:53 (permalink)

Greetings
This screen has greeted me twice in the last few months- which I solved by rolling back to an earlier version in CCC.
Once CC authorization is gone, then I am afraid that I will lose Sonar, and my entire catalog of recordings will be lost, at least without some heroic effort. Not a good feeling...
I hope that someone at Gibson is listening and will do the right thing for their customers!
 
#14
smoddelm
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/22 18:56:01 (permalink)
mcdoma2000
Someone in another post (I can't remember which) gave a way to ensure a way to reauthorize SONAR and some Cakewalk VSTs:
If you take certain steps now, you shouldn't have to worry about the servers being offline to activate the software. Most of the software that was part of SONAR didn't require online activation. According to the Cakewalk knowledge base on the following items required activation:
Music Creator Pro
Rapture Pro/Sessions
SONAR Platinum/Professional/Artist
Z3TA+ 2
CA-2A
Cakewalk provides offline activation. Install the software. Once it is installed, click on the option for offline activation. It will create a file. Upload this to Cakewalk. It will generate an activation file. Download this file and SAVE IT. This is then used to activate the software. If you save these files, you can always come back and activate the software without the need for internet access or Cakewalk servers to be active.


Will that activation code work if I have to buy a new computer in 3 years and am trying to install on it, or is it dependent on some Machine ID?
#15
smoddelm
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/22 18:58:48 (permalink)
dennish

Greetings
This screen has greeted me twice in the last few months- which I solved by rolling back to an earlier version in CCC.
Once CC authorization is gone, then I am afraid that I will lose Sonar, and my entire catalog of recordings will be lost, at least without some heroic effort. Not a good feeling...
I hope that someone at Gibson is listening and will do the right thing for their customers!
 


The installation files are saved to your hard drive even if you use Command Center to install, unless you have intentionally deleted them. Mine are all still there also backed up in cloud storage.  I recently used one to roll back to July trying to see when a problem I was having started.  It worked fine doing it that way rather than with Command Center.
#16
martinh
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/22 20:00:30 (permalink)
mmarton
I'm pretty sure they're NOT obligated, at least legally, to do this if they shut it down...


I'm also sure they are not obligated to do away with the  online authorization.  It would be the decent thing to do, at least when they decide to stop running the authorization servers, but Henry J comes from a business school background that teaches that only suckers behave decently, or give more than is required to avoid breaking the law.   
 
Aside that, the legal situation will be complex, and will depend largely on the terms of the EULA and general contract law.  
 
It's not entirely cut and dried the other way either, however.  They were still selling the product last week.  Consider a consumer who has jut paid retail for Platinum Pro.  Cakewalk haven't gone bankrupt, which would dissolve any continuing customer obligation.  Even if the EULA says "we can shut down anytime,"  a court could find the clause unconscionable, or even that selling the product under those conditions was fraud.  They will probably find themselves obligated to continue authorization for a reasonable period.   The only problem will be who gets to define "reasonable." 
#17
jbraner
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/22 20:07:06 (permalink)
They will probably find themselves obligated to continue authorization for a reasonable period.

 
For all we know they'll authorise and "support" <cough> it for a long time.
All they've said is they're stopping *development* - right?
 
 
 
 

John Braner
https://www.cdbaby.com/Artist/JohnBraner
http://www.soundclick.com/johnbraner
 
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I usually use ASIO set at 64 or 128 samples
er - that's it I think...
#18
dennish
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Re: Since this is dead, how long will the remaining installs be available? 2017/11/23 00:36:14 (permalink)
Thanks for your reply.
From what I have been reading here on the forum (and not actually trying it yet), i understand that offline activation still needs to communicate with the Cakewalk servers- no servers, no activation.
I am a bit afraid to give it a try for fear their site could go down in a moment- wait and see! 
#19
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