Do I Get My Lifetime Payment Returned?

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jsg
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2017/11/29 01:38:46 (permalink)

Do I Get My Lifetime Payment Returned?

Of course I don't. Gibson sold us out...

Why am I not surprised?
#1

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    skeys
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 01:45:23 (permalink)
    I guess they see it as teaching us a valuable lesson about trust!
    #2
    jonboper
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 02:24:27 (permalink)
    “So everything lets us down, including curiosity and honesty and what we love best. Yes, said the voice, but cheer up, it's fun in the end.”  -- Roberto Bolaño, 2666

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    michael diemer
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 03:00:36 (permalink)
    I was wondering when we'd hear from you, Jerry. Curious as to your plans. I know you briefly looked at Reaper. My guess is you'll head to Cubase. That would be a good fit for you. I thought about it, but I don't think I qualify for the crossgrade, as i only have 8.5. which is only right i suppose.

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    #4
    Fog
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 03:32:26 (permalink)
    if you got 2 years out of it ? that covers what some other daws cost yearly.. pretty much?
     
    if you have 30k+ on a car and had been slighted. e.g. ECU that has "magic" emissions test programming.. different thing.. I get that.. hire perry mason, get columbo on the case...
     
    people are getting a bit mardy , yet did get the updates for 2 years... "lifetime" of product.. people don't get that.
    and they assumed they could do what FL do with their model, when they brought it in.
     
    it makes me wonder how many years folks have used pro audio stuff. I've been "burnt" by vendors 4 times now since 2000.. and all that did that, are still in business..
     
    iif you claimed the money back as a "business expense" = it was free, in principle.
     
    the good news , all my 8 bit micros like c64 , apple 2 etc.. work fine 25 years on.. while I've been thru loads of pc's.. and software for said pc's that stopped working.
     
    read the new about gibson in the past year.. they closed a guitar factory the other month.. and they have big money issues. you can't keep a place open without any money to run it.
     
    #5
    Ionian
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 06:39:45 (permalink)


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    #6
    denverdrummer
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 06:59:16 (permalink)
    I'm wondering if the folks who just renewed their subscription when they had their "sale" in October if they will get their money returned.  It's probably very likely Gibson knew they were shutting down Cake by that point, so to accept money for services that were never going to be delivered seems highly unethical.  I don't think the people at Cake are at fault for that, as they were probably blindsided, but the folks at Gibson sure are.

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    #7
    jsg
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 07:11:54 (permalink)
    michael diemer
    I was wondering when we'd hear from you, Jerry. Curious as to your plans. I know you briefly looked at Reaper. My guess is you'll head to Cubase. That would be a good fit for you. I thought about it, but I don't think I qualify for the crossgrade, as i only have 8.5. which is only right i suppose.


    I'll be reinstalling Digital Performer but will continue to use Sonar until the hardware and/or software doesn't support it anymore. Cubase's ergonomics do not appeal to me. I am playing around with Reaper. DP is the DAW most like Sonar so that's most likely the DAW I will end up using.

    Jerry
    #8
    paulo
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 13:49:36 (permalink)
    Fog
    if you got 2 years out of it ? that covers what some other daws cost yearly.. pretty much?
     
     




    I got ten months of updates which is not even what is included in a regular upgrade, so I'd say that in terms of the "lifetime" updates I got nothing at all.
     
    However, I am realistic enough to know that the lifetime updates were only ever going to be the odd bug fix and pretty basic stuff, so as long as the promised self activation key is delivered then I won't lose too much sleep over it.
    #9
    THambrecht
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 13:59:04 (permalink)
    SONAR was too cheap. Livetime update and then installing on many computers.
    Steinberg Cubase needs a Dongle for every computer, and every update has to be payed - for EVERY computer I use. When I use Cubase on 3 computer - at the same time - I have to pay 3 licences and 3 x updates.
    I would have payed also for SONAR - because I earn my money working with SONAR. I also pay 60$ per month to Adobe.

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    #10
    Karyn
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 14:09:28 (permalink)
    If you used Sonar on 3 computers at the same time you were expected to pay for 3 licenses.  The difference is that Steinberg trust you less...

    Mekashi Futo
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    #11
    THambrecht
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 14:48:37 (permalink)
    Karyn
    If you used Sonar on 3 computers at the same time you were expected to pay for 3 licenses.  The difference is that Steinberg trust you less...

     
    Yes - We were honesty and had buyed a few licenses from SONAR, because it was installed on 14 computers. But they are now all livetime. So we don't needed to pay for updates. Now - after a long test with Cubase - we buy 3 Cubase Pro and 11 for the small Cubase elements. But only if our test is succesful.

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    #12
    Bflat5
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 15:21:37 (permalink)
    THambrecht
    SONAR was too cheap. Livetime update and then installing on many computers.
    Steinberg Cubase needs a Dongle for every computer, and every update has to be payed - for EVERY computer I use. When I use Cubase on 3 computer - at the same time - I have to pay 3 licences and 3 x updates.
    I would have payed also for SONAR - because I earn my money working with SONAR. I also pay 60$ per month to Adobe.




    That is a huge load of crap. It's good to know which DAW I will absolutely avoid if I have to switch one day.
     
    I only use Sonar on 2 computers. Both are mine. One is my studio machine and the other is my work machine. I spend more time at my work machine of course, so I like to mix and all of that good stuff from the work PC. Mostly just record in the studio.
     
    I can't imagine having to pay twice for that.

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    #13
    batsbrew
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 15:29:31 (permalink)
    Gibson just sent this out to tour areas of highest cakewalk users:
     


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    #14
    Karyn
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 15:40:12 (permalink)
    Bflat5
    THambrecht
    SONAR was too cheap. Livetime update and then installing on many computers.
    Steinberg Cubase needs a Dongle for every computer, and every update has to be payed - for EVERY computer I use. When I use Cubase on 3 computer - at the same time - I have to pay 3 licences and 3 x updates.
    I would have payed also for SONAR - because I earn my money working with SONAR. I also pay 60$ per month to Adobe.




    That is a huge load of crap. It's good to know which DAW I will absolutely avoid if I have to switch one day.
     
    I only use Sonar on 2 computers. Both are mine. One is my studio machine and the other is my work machine. I spend more time at my work machine of course, so I like to mix and all of that good stuff from the work PC. Mostly just record in the studio.
     
    I can't imagine having to pay twice for that.


    You don't have to pay twice for that.   Cakewalk expects and allows you to use Sonar on your work machine OR your personal machine. If you want to use it on both at the same time then you were expected to buy two licences.
     
    Cubase licence is on a dongle. Install Cubase on both machines then whichever you're working on, put the dongle in...

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    #15
    TheMaartian
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 16:22:17 (permalink)
    OK, it wasn't MY lifetime, but I got more than my money's worth already. I was about 8 months into the first 12-month subscription (full price) when the lifetime offer was made. So, I didn't have to make the last four installment payments ($200) and paid for the lifetime instead ($100). I still came out way ahead.
     
    My concern is for the f'd over employees and their ability to pay their bills. And to smile.

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    #16
    konradh
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 17:13:18 (permalink)
    A lot of people bashed me about staying on X1.  This is a case in which I wish I had been wrong.  I hate to see people lose money.

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    #17
    michael diemer
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 17:24:04 (permalink)
    jsg
    michael diemer
    I was wondering when we'd hear from you, Jerry. Curious as to your plans. I know you briefly looked at Reaper. My guess is you'll head to Cubase. That would be a good fit for you. I thought about it, but I don't think I qualify for the crossgrade, as i only have 8.5. which is only right i suppose.


    I'll be reinstalling Digital Performer but will continue to use Sonar until the hardware and/or software doesn't support it anymore. Cubase's ergonomics do not appeal to me. I am playing around with Reaper. DP is the DAW most like Sonar so that's most likely the DAW I will end up using.

    Jerry

    I had forgotten about DP. Didn't you try it before, and thought that that the score editor was limited in some way?

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    #18
    bapu
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 17:34:41 (permalink)
    paulo
     
    so as long as the promised self activation key is delivered then I won't lose too much sleep over it.


    ^^^ THIS ^^^
    #19
    jsg
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 17:58:05 (permalink)
    Yes, I do like the score editor in Sonar better but within a few years Sonar will not be supported by either hardware and the operating system.

    DP is definitely the closest DAW to Sonar in terms of ergonomics and workflow so until a new DAW is created that I like better I'll use DP. I may even come to liking it as much as I do Sonar.

    I wonder if there is any chance that some Sonar developers will start their own company & continue to develop, support & sell Sonar?
    #20
    jimkleban
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 18:15:49 (permalink)
    I remember writing a post here when CAKE announced the Lifetime updates.  It sounded like the beginning of the end and I was pretty much bashed for saying so.
     
    There ya go.... I did sign up for the lifetime updates but my gut told me what I wrote above, trying to stay positive.
     
    My guess is that CAKE was bleeding cash and they sacrificed the future financial stability of their enterprise to BUY TIME... in that time, I am guessing again, their plan was to release a MAC version of SONAR and hired some company that said it could do it cheaply.  This would have opened a new market for CAKE and save the company.
     
    I am more SAD than MAD for the bakers.

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    #21
    Anderton
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 19:37:02 (permalink)
    jimkleban
    My guess is that CAKE was bleeding cash and they sacrificed the future financial stability of their enterprise to BUY TIME...
     

     
    That's really quite true. It was basically an internal "go fund me" to create future products. The person who came up with the lifetime updates idea expected the influx of cash (and remember, it was only for Platinum people so it was fraction of the user base) would go into creating compelling add-ons that would more than make up for any lost revenue. But for whatever reason, the idea of in-app purchases was canned, and the only potential add-ons (LP EQ, LP MB, and Adaptive Limiter) were given away for free.
     
    in that time, I am guessing again, their plan was to release a MAC version of SONAR and hired some company that said it could do it cheaply.  This would have opened a new market for CAKE and save the company.

     
    The Mac version was a "proof of concept" that cost Cakewalk very little. The company got cold feet about supporting it due to the unpredictable nature of the Mac OS, but also, the elephant in the room is of course Logic for $199.
     
    I am more SAD than MAD for the bakers.

     
    Same here. Fortunately their talents still exist, and will likely surface elsewhere.

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    #22
    JohnEgan
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 19:38:19 (permalink)
    jsg
    Of course I don't. Gibson sold us out... Why am I not surprised?



    OK so your telling me I didn't die and go to DAW hell? LOL
     
    Cheers

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    #23
    denverdrummer
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 20:21:30 (permalink)
    Anderton
    jimkleban
    My guess is that CAKE was bleeding cash and they sacrificed the future financial stability of their enterprise to BUY TIME...
     

     
    The Mac version was a "proof of concept" that cost Cakewalk very little. The company got cold feet about supporting it due to the unpredictable nature of the Mac OS, but also, the elephant in the room is of course Logic for $199.
     

     
    I get that the Mac version was a proof of concept, but what bothered me about chasing that rabbit trail was that it takes focus off your core competencies.  There's an old quote that comes to mind from the late Chuck Jones, the animator and director of most of the old Looney Toons cartoon shows, where he said (paraphrasing) "A pig can never outrun a racehorse, but it can be a really fast pig". 
     
    Still I will never understand why Cake was like 4th or 5th in sales on PC, when it's a Windows only DAW.  Cubase, Studio One and I believe even Reaper and possibly FL Studio had a larger install base.  The only recent stats I could see were pre-Gibson, but I can only assume those numbers declined.
     
    This despite the fact that Sonar was the first (and best) at supporting touch screen PC's.  Studio One comes close but it's so freakin' glitchy you're better off using the iOS app or mouse/keyboard.  The only DAW besides Bitwig to have full screen mode in Windows.  The only DAW that went with Microsoft's philosophy of using the ribbon bar, instead of the old antiquated top menu system, from the Windows 1.0 days.
     
    I know that the bakers had a really good working relationship with the folks at Microsoft, but I never understood why they didn't try to make more out of that relationship, especially when the surface products started to emerge.  It was pretty clear from the beginning of the surface line that Microsoft wanted to be a disruptor in the Apple space and have been pretty darn successful (to the point where Apple is now copying Microsoft with the Apple Pencil and iPad pro), so the one product that could have been Microsoft's answer to Logic for the PC, never seemed to gain any traction.
     

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    #24
    jpetersen
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 22:10:46 (permalink)
    Anderton
    But for whatever reason, the idea of in-app purchases was canned,



    Studio One has in-app purchases, doesn't it?
    #25
    denverdrummer
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    Re: Do I Get My Lifetime Payment Returned? 2017/11/29 22:44:54 (permalink)
    jpetersen
    Anderton
    But for whatever reason, the idea of in-app purchases was canned,



    Studio One has in-app purchases, doesn't it?




    I don't know what exactly defines 'in-app' but on their start page on the right pane they advertise deals going on.  Cubase does something very similar.  On the Cakewalk installer, I thought there was some adverts on there, I could be wrong.  I mostly just launched the app directly and would occasionally run the updater to see if I needed to download anything.
     
    I'm really shocked at CW management killing potential revenue streams.  Not to say they should just agree to everything, but for as rapidly as they were losing market share they needed something to stem the bleeding.
     

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