Dimension Pro serial numbers

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ebabes13
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2017/12/05 21:56:34 (permalink)

Dimension Pro serial numbers

I have re-installed Sonar on a brand new machine. I do not have a serial number for DPro. And there is nothing on my product information page where the Sonar codes are. Suggestions?

i5 audio pc by studiocat--SONAR X1-delta 1010--akg 414's-lots of shure mics--carvin guitars and amps--THD amps--fmr preamps and compressors--anything else i can get my hands on
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just an old hippie
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who are the Antique Zephyrs?
#1

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    bluzdog
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    Re: Dimension Pro serial numbers 2017/12/06 04:37:50 (permalink)
    It should be listed in your user account under "my products." Support -> my account -> my products.
     
    Rocky
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    abacab
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    Re: Dimension Pro serial numbers 2017/12/06 04:41:50 (permalink)
    Dim Pro should be listed with your other products in your account.  You will need both the serial and registration code to activate it.
     
    If it was never listed in your account, it may be associated with an old email address.  Cakewalk used to have a customer service contact for account issues, that was able to easily resolve this type of issue.  Hopefully they still have the lights on...
     
    I had several products missing from my account a couple years ago, and they were quick to update everything when I provided purchase details, and the old email address I was using when I  purchased the products.

    DAW: CbB; Sonar Platinum, and others ... 
    #3
    ebabes13
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    Re: Dimension Pro serial numbers 2017/12/06 16:42:48 (permalink)
    It is not on my product page. Dimension pro is listed. That's where I downloaded it again from. But there are no serial numbers. And I have never used another email address.

    i5 audio pc by studiocat--SONAR X1-delta 1010--akg 414's-lots of shure mics--carvin guitars and amps--THD amps--fmr preamps and compressors--anything else i can get my hands on
    -------------------
    just an old hippie
    -------------------
    who are the Antique Zephyrs?
    #4
    abacab
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    Re: Dimension Pro serial numbers 2017/12/06 17:49:59 (permalink)
    Do you have Cakewalk Command Center installed?  I have a copy of Dimension Pro listed there, along with the serial and reg code.  https://www.cakewalk.com/Command-Center
     
    If not, just install it and login in with your user ID, then take a look in there.
     
    If nothing there, all I can suggest is to shoot customer service an email.
    >>> https://www.cakewalk.com/Support/Email/Activation

    DAW: CbB; Sonar Platinum, and others ... 
    #5
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