Rick Ranum
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Still having audio stutter and dropout using sonar professional
I have gone thru all the steps for optimizing window 10 to run smooth with sonar and gone thru my settings in EWQL,BFD3 and Omnisphere. Working on a pc with 18gb ram.Audio interface is Focusrite Scarlett 18i20. I just cant get the existing project to run without stuttering and then dropping out. Any advice on what else to try to find a solution to this problem?
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promidi
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Re: Still having audio stutter and dropout using sonar professional
2018/01/06 05:34:13
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What sample rate, sample size and bit depth are you using? What other values have you tried?
Windows 10 64bit fully patched, 16 gig ram . PCR-800 Controller. (Working in Win 10 1809 64bit)CPU: i5 4670. Video: Nvidia GTX560ti (latest drivers). Audio IF: Focusrite 2i2 2nd Gen Internet always on. Software: Cakewalk by Bandlab (2018.09 B29) ASIO mode. 24bit 48khz 256 samples Rapture Pro, AAS GS2, VS-3, EP-4, VA-2, Chromophone 2, Z3TA+ 2, Addictive drums 2, Addictive Keys, Mpowersynth (latest), Iris 2, GPO5, Sampletank 3,
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Rick Ranum
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Re: Still having audio stutter and dropout using sonar professional
2018/01/06 05:47:05
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Bit depth is 24. I have tried both 44100 and 4800 sample rate. I have tried 128,256,512 and 1024 buffer size on my asio control panel
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promidi
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Re: Still having audio stutter and dropout using sonar professional
2018/01/06 06:12:38
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☄ Helpfulby Cactus Music 2018/01/07 23:09:42
Forgive me if I ask you to try things you have already tried, but here goes....
Note: on my machine with a Focusrite Scarlett 2i2 I get best results when set to at 44100, 24bit, 256 samples
Latest drivers (graphics and Focusrite?) Fully patched Windows Core Parking off? On Board sound disabled? Disable speed step? Plug Focusrite directly into PC USB, not via USB Hub? Disable power management on Root hubs?
Try renaming (don't delete) your AUD.ini file and then let Sonar rebuild it This file is at %userprofile%\AppData\Roaming\Cakewalk\SONAR Platinum
Those are quick "off the top of my head" suggestions.
I also have enabled a PCI ASUS sound card which I also set to 44100, 24bit, 256 samples. I have my realtek onboard card disabled in the BIOS Some users have seen smoother results after disabling their wireless adapter. I use enabled wired Ethernet 1gbit/s
Windows 10 64bit fully patched, 16 gig ram . PCR-800 Controller. (Working in Win 10 1809 64bit)CPU: i5 4670. Video: Nvidia GTX560ti (latest drivers). Audio IF: Focusrite 2i2 2nd Gen Internet always on. Software: Cakewalk by Bandlab (2018.09 B29) ASIO mode. 24bit 48khz 256 samples Rapture Pro, AAS GS2, VS-3, EP-4, VA-2, Chromophone 2, Z3TA+ 2, Addictive drums 2, Addictive Keys, Mpowersynth (latest), Iris 2, GPO5, Sampletank 3,
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Rick Ranum
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Re: Still having audio stutter and dropout using sonar professional
2018/01/06 07:19:25
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The latest drivers are up to date I dont know what you mean by fully patched windows I dont know how to check if core parking is off How do I disable speed step? Focusrite is plugged directly into usb on back of the computer I disabled power mamagement on root hubs I also renamed the aud.ini file and sonar did rebuild it
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promidi
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Re: Still having audio stutter and dropout using sonar professional
2018/01/06 08:00:10
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Fully patched means have you done a Windows update to install the latest patches. Here is how to disable Core Parking http://www.tomshardware.com/answers/id-2686673/disable-cpu-core-parking.htmlDisabling speed step is done in your BIOS. If you're not sure about this, then best leave that. One other think I can think of is can you freeze some tracks - especially of the heavier soft synths
Windows 10 64bit fully patched, 16 gig ram . PCR-800 Controller. (Working in Win 10 1809 64bit)CPU: i5 4670. Video: Nvidia GTX560ti (latest drivers). Audio IF: Focusrite 2i2 2nd Gen Internet always on. Software: Cakewalk by Bandlab (2018.09 B29) ASIO mode. 24bit 48khz 256 samples Rapture Pro, AAS GS2, VS-3, EP-4, VA-2, Chromophone 2, Z3TA+ 2, Addictive drums 2, Addictive Keys, Mpowersynth (latest), Iris 2, GPO5, Sampletank 3,
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Steev
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Re: Still having audio stutter and dropout using sonar professional
2018/01/06 12:27:35
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I noticed you've mentioned you are using "18" gigs of RAM, perhaps a typo? If not that could very well be your problem, especially if your motherboard supports duel channel memory mode, you need to install matched size and speed memory sticks in pairs. i.e. 2x4=8, 2x8=16, 2x16=32 gigs in order for duel channels to stay in sync and bear equal loads.
Steev on Bandlab.com Custom built workstation. Windows 10 Pro x64. SONAR Platinum. Cakewalk by Bandlab.Sony Sound Forge Pro 10, ACID Pro 7, Vegas Pro 11Pro Tools. ASRock 990FX mobo, AMD FX 8370 8-Core. 16 gb DDR3 PC1866 G Skill Ripjaws X RAM. AMD FirePro V4900 1gb DDR5 accelerated graphics card. Behringer X Touch DAW ControllerFocusrite Scarlett 18i20 gen 2, OctoPre MkllWestern Digital 500GB SSD bootdrive, WD 500GB 10k rpm VelociRaptor for DAW projects . 2x1 TB WD Caviar Black SATA3 storage drives
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Rick Ranum
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Re: Still having audio stutter and dropout using sonar professional
2018/01/07 06:11:05
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I have disabled windows updates to prevent updates for windows 10 and all software synths are up to date I typed in regedit and then clicked on edit -HKEY_LOCAL_MACHINE\SYSTEM, and then clicked on find, typed in 0cc5b647-c1df-4637-891a-dec35c318583, and checked only the keys box, then set the value max to 0. Unfortunately I now have a random audio dropout without stuttering. Steev mentioned the 18gb of ram. There are 3 sticks of 2gb and 3 sticks of 4gb. Could this be a problem?
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Rick Ranum
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Re: Still having audio stutter and dropout using sonar professional
2018/01/07 21:10:46
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Is there more than one key number to set to zero? 0cc5b647-c1df-4637-891a-dec35c318583. Would they each have a different set of numbers and letters?
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promidi
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Re: Still having audio stutter and dropout using sonar professional
2018/01/07 21:26:19
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Windows 10 64bit fully patched, 16 gig ram . PCR-800 Controller. (Working in Win 10 1809 64bit)CPU: i5 4670. Video: Nvidia GTX560ti (latest drivers). Audio IF: Focusrite 2i2 2nd Gen Internet always on. Software: Cakewalk by Bandlab (2018.09 B29) ASIO mode. 24bit 48khz 256 samples Rapture Pro, AAS GS2, VS-3, EP-4, VA-2, Chromophone 2, Z3TA+ 2, Addictive drums 2, Addictive Keys, Mpowersynth (latest), Iris 2, GPO5, Sampletank 3,
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CakeAlexSHere
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Re: Still having audio stutter and dropout using sonar professional
2018/01/07 22:36:50
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promidi I personally would not be using the registry to disable core parking.
I use a utility called ParkControl from https://bitsum.com/parkcontrol/
Windows Power Options - change plan settings - advanced - Processor power management. Set min and max processor state to 100%. Done.
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Cactus Music
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Re: Still having audio stutter and dropout using sonar professional
2018/01/07 23:19:53
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Glad Alex chimed in with that , say what you will but nobody should have to go into a registry just to record a song on a DAW. And that RAM could be causing an issue, not sure but I was always told to use nothing but matched sets. That is why your number is oddball. . To bad you just missed all the sales. Might still be New years deals at New Egg. If your flush for money t's worth it to have good RAM two sticks of 8 or four stick of 4 is standard. If your hard up best you can do is try and match another stick of 4 to that. As said, buy in matched pairs and even better all 4 matched.
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Rick Ranum
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Re: Still having audio stutter and dropout using sonar professional
2018/01/07 23:20:04
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Hi, promidi, the utility https://bitsum.com/parkcontrol/ will not launch on my computer. It downloads just fine but will not open. Thanks Cakealexshere, I changed these settings a few days ago to the 100% value
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promidi
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Re: Still having audio stutter and dropout using sonar professional
2018/01/07 23:56:55
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Rick Ranum Hi, promidi, the utility https://bitsum.com/parkcontrol/ will not launch on my computer. It downloads just fine but will not open.
When you run ParkControl, it places an icon in the system tray. You can then open it from there.
Windows 10 64bit fully patched, 16 gig ram . PCR-800 Controller. (Working in Win 10 1809 64bit)CPU: i5 4670. Video: Nvidia GTX560ti (latest drivers). Audio IF: Focusrite 2i2 2nd Gen Internet always on. Software: Cakewalk by Bandlab (2018.09 B29) ASIO mode. 24bit 48khz 256 samples Rapture Pro, AAS GS2, VS-3, EP-4, VA-2, Chromophone 2, Z3TA+ 2, Addictive drums 2, Addictive Keys, Mpowersynth (latest), Iris 2, GPO5, Sampletank 3,
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bitflipper
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Re: Still having audio stutter and dropout using sonar professional
2018/01/08 03:16:03
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Have you run LatencyMon to check DPC latency? Constant dropouts mean that some process is interfering with your audio driver's ability to pump data out to the interface. Did this problem just start happening recently, or did it coincide with installation of new hardware or software? If it was working yesterday, or last week, then something has changed and the challenge is to figure out what. It could be broken hardware (e.g. a bad NIC) but more likely it's a background process or interrupt handler. LatencyMon can help you zero in on who the culprit is. If LatencyMon says all's well, next look at processors running within SONAR (meaning: plugins). Is this problem specific to one project? If so, what's different about that project, e.g. new plugins? Does the problem go away if you open SONAR in safe mode (hold SHIFT key down while starting)?
All else is in doubt, so this is the truth I cling to. My Stuff
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CakeAlexSHere
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Re: Still having audio stutter and dropout using sonar professional
2018/01/08 03:20:19
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promidi When you run ParkControl, it places an icon in the system tray. You can then open it from there.
Check my earlier post .. you can turn off core parking easily via windows interface nowadays no need to install a utility. If that utility is constantly running in the system tray I would uninstall it. Cheers.
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CakeAlexSHere
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Re: Still having audio stutter and dropout using sonar professional
2018/01/08 03:23:58
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Actually I would remove it anyway. The link you supplied threw me to a website with a virus.
I note the utility has a lot of bogus vapourware features or stuff already built in windows. Sorry.
KEY FEATURES:
CPU Control. Ability to tweak, unhide, and control CPU core parking and frequency scaling without reboots! Bitsum Highest Performance. Create a power plan that auto-optimizes your hardware for max performance far beyond the system default ‘High Performance’ power plan. Bitsum Dynamic Boost*. Auto-switch power plans when your PC goes active or idle. Stay running in Bitsum Highest Performance Mode while using your PC. Power Plan Change Notification – Shows you when your active power scheme changes and what process initiated the change.
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Rick Ranum
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Re: Still having audio stutter and dropout using sonar professional
2018/01/08 04:14:52
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How about my ram setup again. There are 3 sticks of 2gb and 3 sticks of 4gb totalling 18gb. Could this effect the performance of a project in sonar?
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Cactus Music
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Re: Still having audio stutter and dropout using sonar professional
2018/01/08 05:11:01
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Hey allex good call- Probably why it won't open the OP anti virus was doing it's job. Did you catch BitFlippers post .. you said : "I have gone thru all the steps for optimizing window 10 to run smooth with sonar" So I assumed you had already run Latancy Monitor. Having matched sets RAM is what we call Best practise. It can cause a hit to performance etc. Not always but why take a chance, you can get lucky, but if your building a killer DAW machine you certainly don't scrounge around for any old sticks of RAM. You should even check your Mobo web site for a list of "approved and tested" RAM if you really want to get going on it.
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Steev
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Re: Still having audio stutter and dropout using sonar professional
2018/01/08 11:11:23
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Rick Ranum How about my ram setup again. There are 3 sticks of 2gb and 3 sticks of 4gb totalling 18gb. Could this effect the performance of a project in sonar?
"""!!YES!!"""" Never mix and match memory sticks for high performance, especially on a computer running memory and bandwidth intensive applications like SONAR! Also that is a LOT of memory sticks, each one eats up about 1.5 volts = 9 volts just for memory alone so I hope you have a good size 400+ watts power supply to insure all components get the juice they need and when they need it. And that too could very well be the source of your problems. You should always MAX out the capacity of the memory slots before adding more sticks. Not only is that the shortest signal path, it uses the least amount of energy. Maximum efficiency for 16 gigs of memory would be 2 x 8 gigs sticks = 3 volt draw And ALWAYS use high quality, high performance tested memory by trusted vendors. If your motherboard is meant to run in duel or multiple channels, all memory sticks must be the exact speed and timing specs supported by your motherboard. If not you are you losing half the memory bandwidth, you motherboard has almost certainly defaulted by to the slowest memory speed the mobo supports. So if you have PC 1600 memory sticks installed and your mobo defaults to the minimum PC 1333 your configuration isn't efficient for maximum performance. All Memory sticks must be equal values and correct speed for duel channel operation and they must not be installed right next to each other. Your CPU's memory controllers and multipliers are designed to work in groups of "4", so when choosing how much memory to install, always make sure the total amount can be divided or multiplied evenly by 4 for maximum speed and efficiency. For instance, for an 8 gig duel channel configuration, "pair" one 4 gig stick into slot "A" and the other into slot "C". For a 16 gig config. install another pair of 4 gig stick into slot "B" and the other into slot "D". DO NOT pair memory sticks right next to each other. This information should be detailed in you mobo's documentation. A really good way to test for this issue is to pull all memory sticks out and pair two 4 gig sticks, preferably made by the same manufacture) insuring exact speed and timing specs supported by your motherboard. Boot into BIOS and make sure duel channel is enabled, and your memory is running at correct speed. Some mobo's automatically detect and change these configurations some don't. 8 gigs of memory is sufficient to run SONAR providing you don't have too many memory intensive plugins like VSTi samplers running. Setting the buffers on the 18i20 Gen 2 @ 128 should give you very smooth and stable operation with an effective latency @ 2.7 ms with SONAR set at 24 bit 48k/HZ. And if my guess is correct (which is all any of us can do without actually being there), your clicks and pops shall be gone and your computer will run smoother and maybe even a tad faster on the 8 gigs than it does on 18 gigs for every day use. But of course "16" gigs is better sweet spot for hungry apps like DAW's when running at full speed and spec..
post edited by Steev - 2018/01/08 12:20:08
Steev on Bandlab.com Custom built workstation. Windows 10 Pro x64. SONAR Platinum. Cakewalk by Bandlab.Sony Sound Forge Pro 10, ACID Pro 7, Vegas Pro 11Pro Tools. ASRock 990FX mobo, AMD FX 8370 8-Core. 16 gb DDR3 PC1866 G Skill Ripjaws X RAM. AMD FirePro V4900 1gb DDR5 accelerated graphics card. Behringer X Touch DAW ControllerFocusrite Scarlett 18i20 gen 2, OctoPre MkllWestern Digital 500GB SSD bootdrive, WD 500GB 10k rpm VelociRaptor for DAW projects . 2x1 TB WD Caviar Black SATA3 storage drives
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