Ricord1
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Sonar 6
I can't register my product. It's old, I bought it years ago, and now it won't load because it cannot be registered. There is ZERO customer support from what I can find, and the e-mail system is down. Does this company still exist?
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sharke
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No, it does not. Read the stickies in front of you. Nor should you expect any support for a 12 year old piece of software.
JamesWindows 10, Sonar SPlat (64-bit), Intel i7-4930K, 32GB RAM, RME Babyface, AKAI MPK Mini, Roland A-800 Pro, Focusrite VRM Box, Komplete 10 Ultimate, 2012 American Telecaster!
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35mm
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The company you purchased it from no longer exists. In fact, Cakewalk has been owned by at least two companies since your purchased it and now another company owns the software. They have only just taken over and are still transitioning so no sales etc. just yet.
The version you have is very old and so is no longer supported. Your best bet would be to wait a week or two until the new owners have got the online store back up, and then you can purchase an up to date version that will work.
Splat, Win 10 64bit and all sorts of musical odds and sods collected over the years, but still missing a lot of my old analogue stuff I sold off years ago.
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abacab
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Ricord1
I can't register my product. It's old, I bought it years ago, and now it won't load because it cannot be registered.
Did you register it when you bought it? I did, and I wrote the serial # and product registration code down in the DVD case. Both are required to activate the program. If you can access your Cakewalk account, look under 'My products' for these numbers. They are still visible in my account. If available, recommend you print the account page with serial numbers for future reference. Ricord1
There is ZERO customer support from what I can find, and the e-mail system is down. Does this company still exist?
Technically no, the Cakewalk company was shut down by Gibson in November, and the assets were bought in February this year by BandLab. See the sticky post for the announcement. >>> http://forum.cakewalk.com/Hello-from-BandLab-Updated-2132018-m3730905.aspx You can create a BandLab account using the same email address as your Cakewalk account, if you want your account details to be migrated to take advantage of the free crossgrade offer that BandLab will offer to former Sonar users.
DAW: CbB; Sonar Platinum, and others ...
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Kamikaze
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sharke
No, it does not. Read the stickies in front of you. Nor should you expect any support for a 12 year old piece of software.
That runs on XP. Ahh the good 'Ol days. When windows were windows
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Kev999
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Ricord1
...it won't load because it cannot be registered...
When you say "load", do you mean "install"? If so, then that can't be exactly true. Sonar 6 can be installed without authorization and will be fully functional for 30 days, after which it won't run until you enter a registration code. Or do you mean that it is already installed from long ago and won't run now because you forgot to register it?
SonarPlatinum∞(22.11.0.111)|Mixbus32C(4.3.19)|DigitalPerformer(9.5.1)|Reaper(5.77)FractalDesign:DefineR5|i7-6850k@4.1GHz|16GB@2666MHz-DDR4|MSI:GamingProCarbonX99a|Matrox:M9148(x2)|UAD2solo(6.5.2)|W7Ult-x64-SP1
Audient:iD22+ASP800|KRK:VXT6|+various-outboard-gear|+guitars&basses, etc.
Having fun at work lately
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Zargg
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Hi, and welcome to this forum. All of the above information is correct, and needs answering. You need to give more information on your process for us to be able to help. If you registered SONAR earlier, serial & activation code should be available at https://www.cakewalk.com/My-Account/ProductsAll the best.
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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FCCfirstclass
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Would not the OP need to do the Single Sign On that was required a few years ago for his account?
Win 10 Pro x64, 32Gb DDR3 ram, Sonar Platinum, Cubase 9.5, Mackie MCU Pro, Cakewalk VS 100, Roland Octa-Capture, A 800 Pro, Carver M-1.5t amp & C4000 pre amp, various mics, drums and brass instruments. And away we go!
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abacab
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A few more details are needed, else we are just guessing.
If the OP saved the registration code, then all set, no sign-on necessary. If the product was registered online, the registration code is tucked away in the account. If locked out of the account, that may be another story.
When was the account created? Did the OP migrate it to the new Cakewalk account system a few years ago?
DAW: CbB; Sonar Platinum, and others ...
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MFanning
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Seeing this about Sonar 6 prompted me to look back on my emails to see if I still had my email confirmation from when I bought it. Going back to see all my emails from Cakewalk back then (2006) was fun trip down memory lane. I bought Sonar 6 from the Cakewalk store and after registering it they sent me an email with the registration code. So, if a person cannot for some reason access their Cakewalk account maybe they can still have the email from back when they registered it. But, if it was never registered probably isn't anything that can be done to install it. I took a look at my Cakewalk products listed on my account. I can't believe how many Cakewalk purchases I've made over the years! I even bought Project5 and Project5 ver 2!
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Kev999
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Installing it is not the issue (unless it turns out to be incompatible with the latest o/s platform). To install it you just need the serial number printed on the box. By the way, the OP should also download the maintenance release: https://www.cakewalk.com/Support/Knowledge-Base/20061005/SONAR-6-0-1-Maintenance-Release But before that the OP needs to come back here and clarify the exact nature of the problem. I'm almost sure that it can be solved.
SonarPlatinum∞(22.11.0.111)|Mixbus32C(4.3.19)|DigitalPerformer(9.5.1)|Reaper(5.77)FractalDesign:DefineR5|i7-6850k@4.1GHz|16GB@2666MHz-DDR4|MSI:GamingProCarbonX99a|Matrox:M9148(x2)|UAD2solo(6.5.2)|W7Ult-x64-SP1
Audient:iD22+ASP800|KRK:VXT6|+various-outboard-gear|+guitars&basses, etc.
Having fun at work lately
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abacab
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Kev999
Installing it is not the issue (unless it turns out to be incompatible with the latest o/s platform). To install it you just need the serial number printed on the box.
To install it you just need the serial number printed on the box, but to run it you need to activate it with a registration code. 
DAW: CbB; Sonar Platinum, and others ...
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mudgel
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If you have an account that is accessible on Cakewalk.com, then your Serial and registration numbers should be available there. At one time you must have had this if your Sonar 6 was installed and working. With only 1 post you can’t send a PM yet so if you want to send me your email address ( the one you used to register Sonar the first time), I’ll forward your name and details onto NoelBorthwick and see if he can help you out with a registration number from your account. mvogel2 at iiNet dot net dot au. In case you’re not aware, for security reasons I’ve used the words “at” and “dot” to substitute for the symbols @ and .
post edited by mudgel - 2018/03/30 14:14:10
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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bitman
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And it runs like a deer on even windows 10 x64.
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sock monkey
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Well the good news is he should qualify for his shinny new FREE Bandlab DAW! and can toss that old POZ in the thrash bin.
Cakelab - Sonar X3e Studio Singer Songwriter, Solo Performer, Acoustic Duo and semi pro Sound Monkey.
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batsbrew
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i think ricord1 learned the error of his ways......?
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bitman
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sock monkey
Well the good news is he should qualify for his shinny new FREE Bandlab DAW! and can toss that old POZ in the thrash bin.
And have no V-Vocal ever again!? - Nooooo! 
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